Government Offshoring Shared Services 
Magellan Solutions
MARCH 5, 2023
Besides BPO, the Philippines is the best option for shared services. What Is a Shared Service Center? Shared service centers are independent business units of processes, technologies, and people. With shared services, expertise and resources are shared within a company.
Everest Group
JULY 30, 2024
Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”
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Everest Group
JULY 26, 2024
However, in reality, GBS leaders’ biases—as opposed to data-driven decision criteria—have governed who does what, when, and how. At the top, the central strategy team guides where and how work should be done—onshore, offshore, nearshore, in-house, or outsourced—to balance cost, efficiency, and quality. Why make the change now?
Everest Group
OCTOBER 31, 2022
The normative definition for the GBS model is the central provision of facilities management, administrative services, HR services, metrics reporting, infrastructure, and often capabilities such as cross-functional collaboration, continuous improvement, program and change management in an offshore location while the business takes the delivery risk.
Zinnov
OCTOBER 20, 2023
” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.
Zinnov
OCTOBER 5, 2023
The benefits of setting up an offshore Global Capability Center (GCC) for growth are undeniable. However, gaining access to world-class talent and technology capabilities, quickly and at scale, comes with its fair share of challenges. Cost Optimization Setting up a GCC in an offshore location involves investing in heavy upfront costs.
Everest Group
JANUARY 11, 2024
Investment in governance and business relationship management won’t pay off without decent processes. Process improvement will become GBS’s primary fixation: The elephant in the room will no longer be ignored when appetite for scope and transformation declines and the threat of GBS dissolution becomes real.
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