Everest Group

APRIL 26, 2022

Supplier Governance. VIEW THE FULL REPORT.

Government 147

Government Marketing Service 147

Groove Technology

JANUARY 8, 2025

In the era of globalization and the rapid advancement of the IT industry, Vietnam has positioned itself as a premier destination for international businesses seeking software development services. The Vietnamese government has implemented numerous strategic policies to attract foreign investment.

Software 130

Software Labor Costs Human Resources Government 130

Everest Group

MAY 19, 2023

Pricing LEARN MORE ABOUT OUR PRICING SERVICES

Government 130

Government Service Marketing 130

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

MAY 24, 2024

How will the EU AI Act impact the financial services sector, and how should enterprises and service providers structure their compliance activities? In recent years, the rapid advancements in artificial intelligence — in particular, generative AI — have revolutionized various sectors, including financial services.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

NOVEMBER 3, 2022

These promise to help digitize more aspects of workplace productivity, improving efficiency for enterprises and government agencies. Yugal Joshi , Partner with Everest Group, an advisory service, believes service maps are moving in the right direction but progress has been incredibly difficult.

Government 130

Government Advisory Efficiency Service 130

Perficient Digital Transformation

MARCH 12, 2024

Perficient is excited to announce that we have earned the Government Specialization Distinction (Americas) in the new Pega Partners program. Specialized partners are thoroughly vetted by Pega to bring deep vertical knowledge or specialized expertise to clients.

Government 105

Government Automation Service 105

Everest Group

SEPTEMBER 14, 2023

South Africa has emerged as a stand-out destination for customer experience (CX) services. With the rapid global transformation and dynamic shifts in commerce shaped by cutting-edge strategies, one continent is emerging as a rising giant in the realm of customer CX services delivery – Africa.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Everest Group

DECEMBER 7, 2023

Learn how providers help carriers achieve value and governance in move to cloud transition per Everest Group's latest report.

Government 147

Government Marketing Insurance Service 147

Premier BPO

SEPTEMBER 10, 2024

80% of organizations aiming to scale their business will fail without a modern approach to data governance. 2 Ensure Data Quality and Governance Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 162

Service Cybersecurity Regulations Government 162

Everest Group

SEPTEMBER 28, 2022

Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar will focus on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers. What opportunities exist for technology and service providers?

Cybersecurity 246

Cybersecurity Government Sourcing Service 246

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings.

Sourcing 147

Sourcing Service Strategic Sourcing BPO 147

Everest Group

OCTOBER 4, 2024

Webinar Contingent workforce trends: The evolution of Services Procurement October 24, 2024 Join Everest Group’s Krishna Charan for an insightful discussion on the future of services procurement.

Service 130

Service Government Analytics Automation 130

Everest Group

AUGUST 30, 2024

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

Banking 130

Banking Service Government Insurance 130

The Global Small Business Blog

SEPTEMBER 4, 2024

Not only does a strong dollar mean that there is a healthy demand for American-made goods and services, but, perhaps more important, it’s also a show of confidence in the U.S. government and financial institutions. But why is a strong dollar in America's best interests?

Government 243

Government Service 243

Premier BPO

OCTOBER 1, 2024

This blog will focus on the importance of database management in helping organizations become data-driven through its key components and various services that support data-driven innovation. Database Management Services and Support Organizations often require various database management services to maintain an optimal data environment.

Management 240

Management BPO Co-Sourcing Government 240

Everest Group

JULY 27, 2023

VIRTUAL ROUNDTABLE Driving Growth: Evolving the GBS Role in Marketing Services July 27, 2023 | 9:30 AM EDT | 7:00 PM IST Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change.

Marketing 130

Marketing Service Government Efficiency 130

Everest Group

JANUARY 8, 2025

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. What are the sourcing best practices to incentivize supplier behavior and drive better innovation and governance? Join our BFSI experts as they uncover how this industry is poised to transform over the next five years.

Banking 130

Banking Insurance BPO Sourcing 130

The Global Small Business Blog

JUNE 20, 2023

foreign direct investment or U.S. electronic commerce; or impose barriers to cross-border data flows.

Government 215

Government Regulations Marketing Service 215

Everest Group

MAY 21, 2024

As India’s prominence in Global Business Service (GBS) grows, staying updated on tax laws and adapting agile strategies is essential for multinational corporations to achieve sustainable growth amid evolving global business dynamics. In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162

Everest Group

MARCH 25, 2024

Our inaugural Forces & Foresight research uncovers three factors we predict will drive a gradual recovery in tech services this calendar year. Continue reading to understand the projected path for the IT services industry’s rebound and implications for providers. Learn more about Forces & Foresight.

Research 173

Research Service Cybersecurity Banking 173

Premier BPO

MAY 30, 2024

During the Roman Empire and Byzantine Empire (from 476 AD to the late 1400s), various tasks such as tax collection and food supply were outsourced to private contractors, enabling the empire to focus on governance and military affairs. From Answering Services to Contact Centers Business Process Outsourcing began to take shape in the 1950s.

Outsourcing 246

Outsourcing BPO Business Process Outsourcing Manufacturing 246

Everest Group

JUNE 7, 2023

Enterprise Blockchain Services PEAK Matrix® Assessment Enterprises are increasingly adopting distributed ledger technology to enhance the privacy, accountability, effectiveness, and confidence of their transactions and engagements with clients, associates, and shareholders.

Service 130

Service Banking Collaborations Government 130

Everest Group

JUNE 16, 2023

For many sourcing organizations, Environmental, Social, and Governance (ESG) considerations have become more visible criteria in selecting strategic suppliers. Aligns with government policies : Including diverse suppliers can help companies meet government goals and requirements. And those numbers are steadily increasing.

Outsourcing 130

Outsourcing Service Government Sourcing 130

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

OCTOBER 27, 2022

The Conference Board's Global Business Services Conference. Everest Group is a lead sponsor of The Conference Board’s renowned Global Business Services Conference, which is scheduled to be held in New York on October 27-28, 2022. In-person event. October 27 - 28, 2022 |. Westin New York at Times Square | New York, NY.

Global Business Services 130

Global Business Services Service Government Research 130

Everest Group

JULY 31, 2023

Net Zero Consulting Services PEAK Matrix® Assessment Climate change is the paramount problem of the decade, demanding urgent attention and action. Net-zero consulting service providers play a vital role in helping enterprises navigate these challenges.

Service 130

Service Government Marketing Analytics 130

Everest Group

OCTOBER 22, 2024

IST ER&D enterprises are undergoing a significant shift in customer preferences due to growing environmental awareness, social opportunities, and government regulations, which is dramatically reshaping engineering priorities. EDT | 3 p.m. BST | 7:30 p.m.

Engineering 130

Engineering Regulations Outsourcing Sourcing 130

Forrester Digital Transformation

OCTOBER 26, 2022

Environmental sustainability is fast becoming a priority for consumers, businesses, and governments. In response, leading financial services firms across banking, investment and insurance have launched an array […].

Finance 26

Finance Insurance Service Banking 26

The Global Small Business Blog

MAY 26, 2022

It makes economic sense for governments and private markets to do just that in order to build resilient economies. Experience in Africa shows that digitally-based information and services can be effective tools for empowering farmers and local businesses.

Marketing 229

Marketing Finance Government Jobbing 229

31 West

JUNE 1, 2023

It protects your privacy by hiding your device’s IP address and relocating your server to a foreign server, thus making it difficult for your ISP, government agencies, and websites to figure out your identity and location. They have a 30-day money-back guarantee, making it appealing to those worried about trying a new VPN service.

Service 130

Service Retail Government Customer Support 130

Premier BPO

OCTOBER 8, 2024

It is best to leverage the expertise of a tech-enabled service partner who can guide you through the integration process. Why Outsource EDI and ETL Services Leveraging tech-enabled services for EDI and ETL can unlock numerous benefits for your organization. Outsourced EDI and ETL services can lead to more efficient operations.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 130

Management Service Regulations Insurance 130

Everest Group

JULY 15, 2022

Our recent assessment of MDR services for leading technology enterprises analyzed the evolution of MDR technology vendors. We looked at their evolution from providing Endpoint Detection and Response (EDR) solutions to adding greater value through different services. Points to ponder before embracing MDR.

Cybersecurity 147

Cybersecurity Management Service Offshoring 147

Everest Group

FEBRUARY 6, 2024

LINKEDIN LIVE Locations and Talent Strategy – Let’s Talk – Monterrey, A Services Hub March 6, 2024 | 9 A.M. Join this LinkedIn Live event to hear from and engage with Everest Group analysts and on-the-ground experts in Monterrey’s services delivery market. of delivering global services from Monterrey?! CST | 10 A.M.

Nearshoring 130

Nearshoring Service Government Marketing 130