IBM Services

SEPTEMBER 11, 2023

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. Government executives face several uncertainties as they embark on their journeys of modernization.

Government 89

Government Design Co-Sourcing Research 89

IBM Services

FEBRUARY 8, 2024

For industries providing essential services to clients such as insurance, banking and retail, the law requires the use of a fundamental rights impact assessment that details how the use of AI will affect the rights of customers. Dec 19, 2023 The European AI Act is currently the most comprehensive legal framework for AI regulations.

Government 77

Government Regulations Risk Management Risk Management 77

IBM Business Partners

MAY 31, 2024

The new era of generative AI has spurred the exploration of AI use cases to enhance productivity, improve customer service, increase efficiency and scale IT modernization. But tax agencies must adopt AI tools with adequate oversight and governance to mitigate risks and build public trust.

Government 98

Government Service Administrative Risk Management 98

Forrester Digital Transformation

OCTOBER 26, 2022

Environmental sustainability is fast becoming a priority for consumers, businesses, and governments. In response, leading financial services firms across banking, investment and insurance have launched an array […].

Finance 26

Finance Insurance Service Banking 26

31 West

JUNE 1, 2023

It protects your privacy by hiding your device’s IP address and relocating your server to a foreign server, thus making it difficult for your ISP, government agencies, and websites to figure out your identity and location. They have a 30-day money-back guarantee, making it appealing to those worried about trying a new VPN service.

Service 130

Service Retail Government Customer Support 130

The Global Small Business Blog

SEPTEMBER 4, 2024

Not only does a strong dollar mean that there is a healthy demand for American-made goods and services, but, perhaps more important, it’s also a show of confidence in the U.S. government and financial institutions. But why is a strong dollar in America's best interests?

Government 200

Government Service 200

31 West

MAY 11, 2024

Digital customer service increases satisfaction, trust, and retention. Zendesk reports that 75% of customers buy more from a company that offers good service. To improve service, companies use the tools to collect customer data. Prioritizing data security is important in service. You will improve efficiency and service.

Customer Service 130

Customer Service Service Cybersecurity Sales 130

Magellan Solutions

MARCH 5, 2023

Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them. Besides BPO, the Philippines is the best option for shared services. What Is a Shared Service Center?

Shared Services 98

Shared Services Service BPO Business Process Outsourcing 98

The Global Small Business Blog

JUNE 20, 2023

foreign direct investment or U.S. electronic commerce; or impose barriers to cross-border data flows.

Government 173

Government Regulations Marketing Service 173

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. But as we inch closer to global economic downturn, the need for top-notch governance has become increasingly urgent. Trust and data governance Data governance isn’t new, especially in the financial world.

Service 97

Service Regulations Engineering Banking 97

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. The Crucial Role of IT Service Management in Education Therefore, the growing need for effective IT Service Management (ITSM) in education is evident.

Management 130

Management Service Administrative Research 130

31 West

NOVEMBER 29, 2022

Your customers deserve excellent service, and providing support over the phone is a great way to deliver it to them. There’s a cavalcade of tweaks that will make a big difference to the quality of your phone-based customer service, and we’ve put together an outline of the most impactful for you to try at your business.

Customer Service 130

Customer Service Service Call Center Government 130

Groove Technology

OCTOBER 28, 2022

A general example of cloud technology is creating a paper online or using an online email service. The IT sector uses a variety of cloud computing models, including PaaS (Platform as a Service), SaaS (Software as a Service), and IaaS (Infrastructure as a Service). Total oversight of IT services. Compliance.

Service 130

Service Software Management Government 130

Groove Technology

JANUARY 8, 2025

In the era of globalization and the rapid advancement of the IT industry, Vietnam has positioned itself as a premier destination for international businesses seeking software development services. The Vietnamese government has implemented numerous strategic policies to attract foreign investment.

Software 130

Software Labor Costs Human Resources Government 130

The Global Small Business Blog

MAY 26, 2022

It makes economic sense for governments and private markets to do just that in order to build resilient economies. Experience in Africa shows that digitally-based information and services can be effective tools for empowering farmers and local businesses.

Marketing 186

Marketing Finance Government Jobbing 186

Perficient Digital Transformation

NOVEMBER 8, 2021

Bo Berg is a director in Perficient’s financial services practice. At Perficient, I’m a director in the financial service practice. How do you think it will change the way financial services organizations operate? I think we eventually will, even though the federal government will encounter challenges with it.

Banking 126

Banking Service Advisory Retail 126

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

Perficient Digital Transformation

AUGUST 3, 2023

Highly regulated industries, such as the financial services industry, are especially interested in generative AI’s capabilities surrounding how it can support ever-transient regulatory and data governance demands.

Risk Management 19

Risk Management Risk Management Service Insurance 19

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Call Center 95

31 West

MARCH 24, 2024

Tech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of success. So what happens when DSPM becomes part of the customer service equation? This is essential in building trust and maintaining high standards for customer service within the technology sector.

Customer Service 100

Customer Service Service Call Center Outsourcing 100

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Call Center 93

Forrester Digital Transformation

MAY 25, 2022

Gaia-X launched to great fanfare in 2019 as a joint initiative of the German and French governments to reclaim data sovereignty from non-European public cloud providers. Despite hefty promises, production ready services have not been delivered to the market, with customers continuing to wait like poor Godot.

Government 130

Government Marketing Service 130

Perficient Digital Transformation

MARCH 27, 2023

Cloud Foundations focus on platform infrastructure, security, connectivity, and governance to ensure a secure and managed cloud environment is ready to support your migration and modernization goals to ultimately deliver impactful business outcomes and better serve your teams and end users.

Government 111

Government Design Automation Shared Services 111

Perficient Digital Transformation

FEBRUARY 14, 2023

A well-defined Cloud Strategy includes several important elements such as: Governance: Effective governance establishes policies and guardrails to ensure secure, compliant deployments and enforces proper naming, tagging, and cost control behaviors across an entire control plane while enabling productive, self-directed teams.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

IBM Services

MARCH 4, 2024

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. The scale and impact of next-generation AI emphasize the importance of governance and risk controls.

Government 103

Government Co-Sourcing Engineering Risk Management 103

Groove Technology

MAY 7, 2024

In today’s globalized business environment, outsourcing IT functions is a strategic move for many companies looking to enhance service quality, reduce costs, and access a wider talent pool. This investment underscores the government's commitment to enhancing technological infrastructure and capabilities within these critical industries.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Government 130

Worldwide Call Centers

DECEMBER 12, 2024

Call centers in Sofia, Plovdiv & Varna are drawing attention from businesses worldwide seeking cost-effective, efficient, and high-quality customer service solutions. Compared to Western European countries and the United States, Bulgaria boasts significantly lower labor costs without compromising the quality of service.

Outsourcing 104

Outsourcing Call Center Labor Costs Government 104

Forrester Digital Transformation

MARCH 1, 2023

I looked at the Budget 2023 that India’s Finance Minister presented on Feb 1st 2023. On that day, India’s Prime Minister tweeted, “This year’s Budget infuses new energy to India’s development trajectory”. I find that he was not far off the mark.

Finance 130

Finance Service Government Banking 130

Perficient Digital Transformation

NOVEMBER 19, 2024

Japan currently has yet to pass a law or regulation specifically directed to regulating the use of AI at financial services firms. Currently, the Japanese government and regulators are taking an indirect approach of supporting a policy goal of prioritizing innovation while minimizing foreseeable harms.

Regulations 52

Regulations Service Banking Government 52

Groove Technology

MAY 19, 2024

With the global IT outsourcing market expected to grow at an annual rate of 5.48% from 2019 to 2029, the Philippines is strategically positioned for growth in the next decade due to its vast pool of IT professionals and supportive government incentives. of data breaches, and IoT malware attacks surged by 400% across industries.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Premier BPO

SEPTEMBER 10, 2024

80% of organizations aiming to scale their business will fail without a modern approach to data governance. 2 Ensure Data Quality and Governance Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

BPO 97

BPO Co-Sourcing Government Efficiency 97

Groove Technology

MAY 18, 2023

MuleSoft’s real-time integration provides numerous benefits for businesses, including: Faster time-to-market: MuleSoft enables rapid integration development and deployment, reducing the time required to launch new products or services. What are some best practices for MuleSoft real-time integration?

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

31 West

JULY 22, 2022

For instance, one of their clients, Dallas company, was providing email services to other 2500 companies. Phishing emails targeted 100 service providers. The breach was so critical that the Secret Service was also involved. The Secret Service notified Experian, who cooperated with the law of enforcement. Best buy co.,

Co-Sourcing 130

Co-Sourcing Government Cybersecurity Software 130

Redial

APRIL 17, 2024

From alternative legal services to finance & accounting, human resource outsourcing, and procurement, South Africa maintains a competitive advantage , providing access to the dynamic African market and beyond. Proficient in English and multiple local languages, put the country in the most attractive destination for BPO services.

Banking 130

Banking Human Resources Legal Services Outsourcing 130

Redial

APRIL 17, 2024

From alternative legal services to finance & accounting, human resource outsourcing, and procurement, South Africa maintains a competitive advantage , providing access to the dynamic African market and beyond. Proficient in English and multiple local languages, put the country in the most attractive destination for BPO services.

Business Process Outsourcing 130

Business Process Outsourcing Banking Human Resources Outsourcing 130