Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

IBM Services

SEPTEMBER 11, 2023

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. Government executives face several uncertainties as they embark on their journeys of modernization.

Government 89

Government Design Co-Sourcing Research 89

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. But as we inch closer to global economic downturn, the need for top-notch governance has become increasingly urgent. Trust and data governance Data governance isn’t new, especially in the financial world.

Service 97

Service Regulations Engineering Banking 97

IBM Services

JANUARY 15, 2024

In 2024, the ongoing process of digitalization further enhances the efficiency of government programs and the effectiveness of policies, as detailed in a previous white paper. AI plays a pivotal role in unlocking value from data and gaining deeper insights into the extensive information that governments collect to serve their citizens.

Government 67

Government Research Regulations Automation 67

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

Government 75

Government Management Risk Management Risk Management 75

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. Drawing on various methods and sources, we’ll explore how effective ITSM can revolutionize the educational experience.

Management 130

Management Service Administrative Research 130

Offshore India Data Entry

JULY 28, 2021

Data must be available through all applications and networks in today’s market ecosystem, where cloud storage and other dynamic data sources are common. As a result, Data conversion service as a business operation needs special consideration. Data conversion service is the hardest part of moving into a new database.

Service 98

Service Data Entry Outsourcing Offshoring 98

IBM Services

DECEMBER 15, 2023

Open-source artificial intelligence (AI) refers to AI technologies where the source code is freely available for anyone to use, modify and distribute. Open-source AI projects and libraries, freely available on platforms like GitHub, fuel digital innovation in industries like healthcare, finance and education.

Sourcing 69

Sourcing Out-Tasking Research Collaborations 69

Everest Group

FEBRUARY 22, 2024

Live Webinar Impact Sourcing: Empowering Communities, Transforming Business, and Creating Long-term Impact February 22, 2024 | 9 A.M. Impact sourcing has emerged as a strong and effective option in the global services segment and has become a model of choice for many leading service providers globally. CST | 10 A.M.

Impact Sourcing 59

Impact Sourcing Sourcing Government Research 59

Automation Anywhere

OCTOBER 14, 2021

The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat.

Service 98

Service Banking Robotics Process Automation Finance 98

Groove Technology

MAY 18, 2023

MuleSoft is an Anypoint Platform that offers a unified, hybrid integration platform for connecting any application, data source, or API, regardless of its location, format, or protocol. Governance: Ensuring compliance with regulatory requirements and enforcing governance policies across multiple systems can be challenging.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

Everest Group

FEBRUARY 28, 2022

The fresh armed offensive launched by Russia on February 24 has disrupted the service delivery ecosystem almost across the whole of Ukraine. Read on to learn more about the Ukraine-Russia conflict and its impact on the service delivery industry in Ukraine and the broader Central and Eastern Europe (CEE) region. Probability. Low-Medium.

Service 98

Service Administrative Redistribution Government 98

3Pillar Global

JANUARY 2, 2024

By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data. ModelOps is a set of capabilities focused on governing and managing all AI and decision models. Here’s a rough sketch of the ModelOps maturity growth curve.

Engineering 105

Engineering Collaborations Government Analytics 105

NoonDalton

JUNE 29, 2022

More and more businesses are choosing to outsource services. In the Ancient Roman Empire, the government frequently hired specific workers to collect taxes. What Do We Mean By Outsourcing HR Services, Specifically? A system overhaul and management and staff training are both necessary for raising the caliber of HR services.

Outsourcing 92

Outsourcing Human Resources Service Offshoring 92

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

IBM Services

MARCH 4, 2024

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. The scale and impact of next-generation AI emphasize the importance of governance and risk controls.

Government 103

Government Co-Sourcing Engineering Risk Management 103

Everest Group

SEPTEMBER 28, 2022

Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar will focus on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers. What opportunities exist for technology and service providers?

Cybersecurity 98

Cybersecurity Government Sourcing Service 98

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

31 West

JULY 22, 2022

For instance, one of their clients, Dallas company, was providing email services to other 2500 companies. Phishing emails targeted 100 service providers. The breach was so critical that the Secret Service was also involved. The Secret Service notified Experian, who cooperated with the law of enforcement. Best buy co.,

Co-Sourcing 130

Co-Sourcing Government Cybersecurity Software 130

Groove Technology

MAY 19, 2024

With the global IT outsourcing market expected to grow at an annual rate of 5.48% from 2019 to 2029, the Philippines is strategically positioned for growth in the next decade due to its vast pool of IT professionals and supportive government incentives. In 2023, the FBI reported a record loss of $12.5 billion due to internet crime.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Paysquare

APRIL 30, 2024

Introduction of AI-Powered Statutory Compliance Solution Integrating Artificial Intelligence with compliance procedures in a business has revolutionized the way that businesses and government operate – it makes them both effective and efficient. It revolutionizes traditional processes by automating tasks and enhancing accuracy.

Government 52

Government Payroll Cybersecurity Accounting 52

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 98

Banking Service Right-Sizing Automation 98

Groove Technology

OCTOBER 1, 2024

Conversely, outsourcing provides diverse pricing models, allowing organizations to engage services based on demand and project requirements. Faster Time-to-Market: Collaboration with external partners can accelerate development cycles, enabling quicker launches of products and services.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

IBM Services

APRIL 10, 2023

A well-designed data foundation can also be a game-changer when it comes to managing ESG (environmental, social, and governance) commitments. To further the above, organizations should have the right foundation that consists of a modern data governance approach and data architecture.

Government 91

Government Regulations Design Finance 91

IBM Services

DECEMBER 18, 2023

One of the largest sources of data is all around us—that is, geospatial data. Weather forecasting As extreme weather events increase in intensity and frequency across the globe, planning and preparing for them is crucial for governments and organizations alike. Read more about the initiative here.

Government 103

Government Sourcing Reduced Costs Efficiency 103

Everest Group

SEPTEMBER 14, 2023

South Africa has emerged as a stand-out destination for customer experience (CX) services. With the rapid global transformation and dynamic shifts in commerce shaped by cutting-edge strategies, one continent is emerging as a rising giant in the realm of customer CX services delivery – Africa.

Service 69

Service Impact Sourcing Contact Center Outsourcing Government 69

IBM Services

FEBRUARY 29, 2024

As more countries, companies and individuals seek energy sources beyond fossil fuels, interest in renewable energy continues to rise. In fact, world-wide capacity for energy from solar, wind and other renewable sources increased by 50% in 2023. Biomass is sometimes considered a source of renewable energy. trillion in 2023.

Sourcing 101

Sourcing Operational Costs Government Offshoring 101

Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 52

Impact Sourcing Sourcing Research Marketing 52

IBM Business Partners

MAY 31, 2023

Presto is an open-source, fast and reliable SQL query engine that provides one simple ANSI SQL interface for all your data analytics and your open lakehouse. Some of the biggest companies in the world are contributing to the Presto open-source project, including Meta, Uber and Intel. Register for the free, virtual event What is Presto?

Analytics 85

Analytics Engineering Government Sourcing 85

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 64

Service Cybersecurity Regulations Government 64

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. This drives maximum operational and financial performance and transformative experiences.

Service 52

Service Offshoring Global Business Services Research 52

Perficient Digital Transformation

AUGUST 19, 2024

This notion of IT being the service provider, whilst business is the “bread-earner”, especially in the traditional banks’ risk departments; does not hold good anymore. This ascertains completeness of the critical data elements definition and hence aid data governance strategy in a wholesome way.

Risk Management 109

Risk Management Risk Management Management Banking 109

Groove Technology

MAY 25, 2023

MuleSoft is a leading enterprise integration platform MuleSoft and its significance in data integration and management MuleSoft is a leading enterprise integration platform that provides tools and services for connecting different systems, applications, and data sources. API designer: A tool for designing, testing, and managing APIs.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Groove Technology

JANUARY 16, 2023

With an easy-to-use graphical user interface (GUI) and integrations with over 200 enterprise application software, Mulesoft provides a one-stop shop for integrating all elements of an organization’s digital infrastructure, including devices, data sources, cloud services, and applications in real-time.

Software 130

Software Efficiency Sourcing Government 130

IBM Services

FEBRUARY 2, 2024

A 2023 report found that global investment in green or low-carbon energy sources exceeded USD $1 trillion, 1 while advanced data collection tools and artificial intelligence (AI) are helping to better monitor emissions and inform sustainability strategy. Today, sustainability efforts are being shaped by new urgency and new technology.

Supply Chain Management 91

Supply Chain Management Sourcing Government Healthcare 91

Everest Group

DECEMBER 18, 2024

Our survey of procurement professionals reveals that, along with maximizing the value of unused spend commitments, cloud marketplaces are increasingly favored as a sourcing and purchasing channel for their ability to streamline acquisition and accelerate time-to-market.

Software 52

Software Service Sourcing Flexibility 52