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Healthcare software outsourcing is the process of hiring outside organizations to manage the development, maintenance, and upgrade of software systems in the healthcare sector. This page guides healthcare organizations through the process of selecting the right software development outsourcing partner.
1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.
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