Everest Group

AUGUST 28, 2024

The focus was on AI and its applicability in healthcare. For me, what stood out among the many brilliant ideas was the question of how to price technology products for healthcare. As AI reshapes healthcare, startup CEOs need to think of strategic pricing to drive adoption among payers and providers.

Healthcare 147

Healthcare Insurance Flexibility Administrative 147

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. Can Healthcare Keep Up? Unfortunately, this is not a one-off occurrence.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Groove Technology

APRIL 6, 2022

Consumer health apps have been incorporated into consumer health informatics as tools that support a patient-centered healthcare model by allowing consumers to monitor their health-related problems, understand specific medical conditions, and achieve personal fitness goals. What is Healthcare App Development? Interoperability.

Healthcare 26

Healthcare Service Pharmaceuticals Insurance 26

Everest Group

NOVEMBER 30, 2022

Top Healthcare Customer Experience Management (CXM) Services in North America The healthcare Customer Experience Management (CXM) market has grown steadily after the pandemic due to the increasing focus of healthcare enterprises on member and patient experience and care management. Our Thinking. Learn More. Learn More.

Healthcare 130

Healthcare Management Service Insurance 130

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Perficient Digital Transformation

APRIL 18, 2022

Two years into the pandemic, significant work remains, but DE&I is now more firmly positioned in the healthcare landscape. Here’s what our experts in healthcare have to say about DE&I. ” – Theresa Rich, Strategist & Solutions Architect, Healthcare. ” – Param Singh, Director, Healthcare.

Healthcare 116

Healthcare Pharmaceuticals Insurance Government 116

Offshore India Data Entry

OCTOBER 28, 2024

Healthcare is one of the top industries that is undergoing rapid changes. The rising patient demands, growing regulatory pressures, and the continuous requirement for operational efficiency force the healthcare industry to seek smart and sustainable solutions. A similar solution that is gaining prominence is healthcare outsourcing.

BPO 52

BPO Healthcare Service Insurance 52

Velocity Global

JUNE 7, 2023

and international companies that send foreign employees on assignment to Mexico or allow them to relocate and work in Mexico must prioritize their employees’ safety and health insurance coverage. Read below to learn how to ensure proper and compliant health insurance in Mexico for your expatriate employees living and working in the country.

Insurance 98

Insurance Healthcare Payroll Administrative 98

Perficient Digital Transformation

JULY 22, 2022

Are members coming to your site more at the beginning and end of the year, as insurance policies are updated and they seek out information, or in the month of December, as patients look to schedule last-minute appointments and use whatever remains in FSA accounts? Learn more about personalization in healthcare.

Healthcare 111

Healthcare Sourcing Regulations Analytics 111

McKinsey & Company

APRIL 11, 2023

This represents an outsize year for insurer and enrollment growth. More than 3.6 million new consumers entering the market are choosing among an average of 88 plans.

Insurance 122

Insurance Marketing Healthcare Service 122

Perficient Digital Transformation

OCTOBER 30, 2023

Are you a Healthcare Business Leader stressing over how much you should use AI? You want to increase engagement and access to high quality care and drive down healthcare costs, right? Every business leader in healthcare is thinking about how to best use their number one asset beyond their human capital – their data.

Healthcare 115

Healthcare Design Analytics Engineering 115

Perficient Digital Transformation

MAY 30, 2024

Health insurers from every corner of the country are set to assemble in Las Vegas for the 2024 AHIP conference —and here at Perficient, we’re excited to have two of our colleagues attending as well. AI in general is providing real value to our clients in the payer, life science, and provider spaces. Contact us today to learn more.

Insurance 88

Insurance Healthcare Regulations Marketing 88

Offshore India Data Entry

DECEMBER 10, 2021

Healthcare workers need to process their documents as quickly as possible. Not like any other industry, the healthcare service department has more relevance in today’s world. Let us see how form processing services accelerate the healthcare industry. Healthcare services need to act immediately in need.

Healthcare 98

Healthcare Data Entry Insurance Offshoring 98

AS White Global

NOVEMBER 25, 2021

With a growing workforce crisis compounded by the pandemic, especially in the US, the healthcare industry is struggling to attract and retain much-needed talent. Healthcare outsourcing services through an offshore staff can provide vital support to medical practitioners and healthcare providers so they can focus on their core duties.

Offshoring 98

Offshoring Healthcare Jobbing Data Entry 98

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Automation Anywhere

SEPTEMBER 22, 2020

The healthcare industry, although initially slow to embrace technology, is now fully immersed in its digital transformation efforts, according to a new report by The Everest Group. The global healthcare IT market, valued at $187 billion in 2019 , is predicted to grow at a more than 15.6% billion in 2026. Ignore them for now.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Everest Group

NOVEMBER 10, 2023

This strategic expansion coincides with the rise of industry-specific low-code solutions tailored to sectors such as healthcare, finance, and insurance. Looking ahead, low-code technology’s influence will expand beyond internal applications to include customer-facing solutions and seamless integrations.

Insurance 264

Insurance Finance Healthcare Information Technology 264

Microsourcing

SEPTEMBER 8, 2021

When it comes to sectors feeling the strain of financial pressure, spare a thought for the men and women charged with overseeing our healthcare services.

Healthcare 98

Healthcare Outsourcing Insurance Government 98

Perficient Digital Transformation

MAY 17, 2023

It seems obvious that general retailers need actionable data to drive business decisions, but many healthcare organizations (HCOs) are businesses that rely in the same engagement and transactional information. Authenticated member engagement such as filing claims, downloading insurance cards, etc. aggregate or individual).

Analytics 111

Analytics Healthcare E-Commerce Call Center 111

Perficient Digital Transformation

APRIL 21, 2022

Modern Healthcare Magazine named Brent as a 2022 honoree of their Excellence in Governance program for his achievements in promoting diversity and successfully navigating various challenges. We discussed his key to success for overcoming these challenges and how Sanford has prioritized DE&I in healthcare.

Government 116

Government Healthcare Insurance Finance 116

Perficient Digital Transformation

APRIL 4, 2023

Healthcare organizations are addressing the need to innovate by adopting digital health platforms (DHPs). Our client’s health plan wanted to eliminate its manual, paper-heavy consumer health insurance enrollment process and replace it with a modern front-end application and portal for beneficiaries and brokers.

Healthcare 98

Healthcare Insurance Manufacturing Collaborations 98

Everest Group

JULY 13, 2023

In this report, we: Examine key trends in the payments IT services industry Classify 30 payments IT service providers as Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix ® framework Discuss the IT service providers’ competitive landscape for payments IT services in BFS Assess providers’ key strengths and limitations (..)

Service 246

Service Banking Insurance Healthcare 246

McKinsey & Company

APRIL 19, 2022

Healthcare payers recognize that prior authorization (PA) is ripe for improvement. AI-enabled PA design may deliver substantial financial, user-experience, and care benefits.

Healthcare 24

Healthcare Design Insurance Service 24

Everest Group

NOVEMBER 2, 2023

Patient Engagement Platforms In the current healthcare landscape, patient engagement platforms play a vital role. They serve as a crucial link between patients and healthcare providers, promoting proactive healthcare management.

Healthcare 162

Healthcare Insurance Sourcing Information Technology 162

IBM Services

NOVEMBER 10, 2023

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

Automation Anywhere

MARCH 4, 2021

In healthcare organizations, the revenue cycle is a broad set of activities that track and capture revenues associated with providing services to patients from the initial encounter until the final payment of the balance. An estimated 27 million Americans may lose employer-sponsored health insurance.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

Magellan Solutions

SEPTEMBER 18, 2023

Do you operate a healthcare business? Working in healthcare can be tough. It’s here to make the lives of healthcare pros a whole lot easier. Read on to learn how AI can be your trusty sidekick in the world of healthcare! Or are you independently practicing your medical profession?

Healthcare 98

Healthcare Research Efficiency Insurance 98

Everest Group

JUNE 11, 2024

What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? Our panel will discuss effective strategies for thriving in the face of disruption and offer their experienced view on the best path forward.

Insurance 147

Insurance BPO Banking Healthcare 147

Automation Anywhere

NOVEMBER 23, 2021

The healthcare industry processes 30 billion transactions annually, at a total cost of more than $250 billion, according to PwC. Increasingly, healthcare companies are turning to intelligent automation. Increasingly, healthcare companies are turning to intelligent automation. The reason for the high expense? Improve quality.

Healthcare 80

Healthcare Automation Robotics Process Automation Administrative 80

Forrester Digital Transformation

NOVEMBER 6, 2022

As open enrollment commences, health insurers face a major knowledge gap, preventing them from engaging their members.

Insurance 245

Insurance Healthcare 245

McKinsey & Company

AUGUST 3, 2022

In this report, McKinsey’s Center for US Health System Reform shares its analysis of the individual health insurance market and outlines trends in products, plans, and prices from 2014 to 2022.

Insurance 94

Insurance Marketing Healthcare Service 94

3Pillar Global

MAY 3, 2024

They collectively insure ~130 million Americans, including nearly half of the employer market. I’ve also conducted numerous interviews with self-insured employers and the brokers they partner with. New technology is often a primary driver of disruption in health insurance, accelerating both product and business model innovation.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Perficient Digital Transformation

SEPTEMBER 27, 2021

Which health insurers are providing the best customer experience (CX), and how are they improving the quality of their experiences? Forrester set out to answer this very question in The US Health Insurers Customer Experience Index, 2021. Delivering Winning Consumer Experiences for Top Payers. Intelligent Search and Machine Learning.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Perficient Digital Transformation

APRIL 16, 2024

Health insurers today are facing a rapidly evolving landscape of complex expectations and requirements. We feel that our inclusion in this report speaks to our deep knowledge and technical capabilities in the health insurance industry, and the forward-looking mindset we bring to every project.

Marketing 107

Marketing Healthcare Insurance Advisory 107

Automation Anywhere

MARCH 15, 2022

So what should healthcare organizations look for in an RPA solution? Meeting the standards The healthcare industry has developed methods to not only send information but also to retrieve it (and keep it safe) from a variety of places in different formats. But not all automation platforms are created equal.

Healthcare 75

Healthcare Robotics Process Automation Automation Advisory 75

Everest Group

NOVEMBER 11, 2021

With member experience being critically important to healthcare enterprises, HealthEdge’s acquisition of Wellframe bodes positively for the merged enterprise and consumers. Member engagement has become an important area of investment for healthcare payers.

Healthcare 130

Healthcare Insurance Sales Administrative 130

Everest Group

JANUARY 23, 2024

Global enterprises CIOs, CTOs, CDOs, Chief AI Officers (CAIO) Technology directors, IT managers Data & Analytics heads ITS/BPS strategy heads Senior AI executives Service providers Technology providers Priya Bhalla Practice Director Vishal Gupta Vice President Related Content: Generative AI: the Next Chapter of Artificial Intelligence | Report (..)

Retail 173

Retail Insurance Healthcare Analytics 173