Everest Group

MARCH 13, 2023

Let’s take a look at the healthcare trends influencing decision-making by payers, the markets most likely to be affected, and the actions payers can take with the uncertain outlook. The healthcare industry historically has weathered economic collapses better than core industries that are generally more severely impacted.

Healthcare 147

Healthcare Insurance Administrative Pharmaceuticals 147

Perficient Digital Transformation

JANUARY 6, 2025

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. The healthcare sector is witnessing an evolutionary shift towards inclusivity and accessibility. What is Universal Design?

Healthcare 52

Healthcare Design Regulations Service 52

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Everest Group

SEPTEMBER 20, 2021

The CMS Interoperability and Patient Access final rule has enabled key healthcare stakeholders – payers, providers, and health IT vendors – to realign their strategic goals and work toward enhancing member engagement and care delivery. FHIR-based API ecosystem.

Healthcare 130

Healthcare Regulations Sourcing Cybersecurity 130

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. However, full adherence to HHS guidance and HIPAA regulations is non-negotiable, so in light of recent guidance, change is completely warranted.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Perficient Digital Transformation

MARCH 6, 2025

In the realm of healthcare, effective communication and transparency are paramount. Pharmacies, as essential healthcare providers, must ensure that their services are accessible to all customers, regardless of their abilities. This promotes inclusivity and equal access to essential healthcare services.

Design 52

Design Healthcare Regulations Flexibility 52

Perficient Digital Transformation

MAY 17, 2023

It seems obvious that general retailers need actionable data to drive business decisions, but many healthcare organizations (HCOs) are businesses that rely in the same engagement and transactional information. Despite an increased level of regulation, HCOs need access to analytics information to make informed business decisions.

Analytics 111

Analytics Healthcare E-Commerce Call Center 111

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 130

Management Service Regulations Insurance 130

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Groove Technology

DECEMBER 16, 2024

You'll discover the advantages of outsourcing to the Philippines, including cost savings of up to 70%, favorable time zones, and international-standard service quality. Assess Expertise and Experience Industry Experience : Choose a partner with expertise in your industry, such as e-commerce, fintech, or healthcare. Address : Cebu City.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Perficient Digital Transformation

JANUARY 24, 2024

Before I begin, I just want to caveat everything with the fact that HIPAA is a complex regulation open to interpretation, and in the end your legal and compliance teams need to be comfortable with how you handle data and the risk associated with those methods. Defining PHI is actually more complex than you may think.

Healthcare 96

Healthcare Analytics Software Regulations 96

IBM Services

NOVEMBER 10, 2023

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

Administrative 101

Administrative Healthcare Insurance Right-Sizing 101

Everest Group

APRIL 8, 2024

Given the highly regulated nature of these industries, enterprises must collaborate with suitable IDP technology providers to successfully implement IDP. LEARN MORE ABOUT Top Service Providers This demand is further propelled by the advanced capabilities, features, and functionalities offered by IDP products.

Insurance 195

Insurance Banking Research Finance 195

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These issues have reduced margins and escalated providers’ workloads. in 2022 and 2023 from 54.8%

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

DECEMBER 7, 2021

By freeing data from silos, healthcare interoperability can promote greater information exchange between patients, payers, and providers – leading to more efficient care coordination. Engagement layer (member/patient 360 experience): Currently, members/patients use multiple self-service tools, inadvertently creating a fragmented experience.

Healthcare 130

Healthcare Regulations Analytics Sourcing 130

Forrester Digital Transformation

APRIL 10, 2023

Unlike more highly regulated industries like healthcare and financial services, retail has leaned on cloud heavily since the early days to power blazing-fast websites […] Last week, we published our latest in a series of “State Of” reports for specific verticals.

Retail 130

Retail Healthcare Regulations Supply Chain Management 130

Everest Group

NOVEMBER 10, 2021

How hardware and software segments of the market will drive the majority of the adoption, while the service segment will also have a role to play. How regulated industries like banking, finance, insurance, healthcare, life sciences, public sector, and defense will dominate roll out, especially in early phases.

Regulations 130

Regulations Insurance Banking Finance 130

Perficient Digital Transformation

SEPTEMBER 27, 2021

This research inspired us to compile 10 ways our healthcare and digital consulting experts have supported our payer clients’ consumer experiences. This was especially helpful during the COVID-19 pandemic when patients needed access to expanded healthcare information and services. Intelligent Search and Machine Learning.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Everest Group

OCTOBER 2, 2023

The potential uncertainties with the implementation of the Inflation Regulation Act (IRA) and the rise in federal interest rates to curb inflation, compounded by an ongoing war resulting in the shifting of clinical trials from Russia and Ukraine, have forced enterprises to rethink their strategies.

Business Process Outsourcing 147

Business Process Outsourcing Manufacturing Healthcare Regulations 147

Everest Group

AUGUST 14, 2024

Herein, we delve into the current state of the private equity market, identify the strategic priorities reshaping PE firms’ approaches, and explore the transformative role of technology and service providers in this sector. The last 18 months presented a significant period of recalibration for the private equity market.

Collaborations 162

Collaborations Advisory Regulations Government 162

Perficient Digital Transformation

MARCH 10, 2022

Throughout that time, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Our engagements range from implementing Drupal websites and portals to strategizing personalization and customer journeys, including clients in regulated industries like healthcare and financial services.

Healthcare 111

Healthcare Flexibility Regulations Service 111

Groove Technology

SEPTEMBER 26, 2024

For instance, a retail company outsourcing its e-commerce platform development can dedicate more resources to improving customer service, expanding product lines, or refining marketing strategies. Key concerns include: Data breaches Intellectual property theft Compliance issues with data protection regulations (e.g.,

Software 130

Software Outsourcing Offshoring Healthcare 130

Perficient Digital Transformation

SEPTEMBER 23, 2024

This is where Universal Design comes into play in the healthcare system, aiming to create products and environments that are usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. Promoting Inclusivity and Equality At its core, Universal Design is about inclusivity.

Healthcare 59

Healthcare Design Regulations Flexibility 59

Everest Group

MAY 21, 2024

Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing. Outsourcing actuarial services is emerging as a compelling long-term solution that enables insurers to maintain control and gain a strategic market advantage. Contact us to learn more.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Everest Group

JULY 29, 2022

Top Life Science Service Providers Following the COVID-19 pandemic, the life sciences industry has undergone several changes. Additionally, safety has become a priority for regulators and consumers, leading to increased focus on pharmacovigilance. Market Insights™ Life Sciences Services Specialists’ Unique Value Propositions.

Healthcare 130

Healthcare Regulations Government Sales 130

Everest Group

SEPTEMBER 25, 2023

What the UAW is demanding Union leaders representing the striking workers are negotiating for the following: Higher wages and other benefits : The UAW has been asking for a 40% pay hike, reduced weekly work hours, revised pension schemes, improved healthcare benefits, and greater job security.

Manufacturing 162

Manufacturing Out-Tasking Engineering Jobbing 162

Groove Technology

DECEMBER 16, 2024

By outsourcing offshore development, companies can reduce these costs, as they are paying only for the services rendered by the development team. Instead of dedicating resources to software development, companies can allocate more time and energy to strategic activities, marketing, sales, and customer service.

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

FEBRUARY 21, 2023

DALLAS, February 21, 2023 — Everest Group research suggests that 71% of organizations want to improve their geographical footprint; however, global expansion can be a complex and lengthy process, with organizations needing to navigate new legal systems, regulations, taxes, cultures, languages and more.

Global Hiring 130

Global Hiring Administrative Payroll Regulations 130

Groove Technology

NOVEMBER 15, 2024

Quality Control and Consistency While many outsourcing providers offer excellent service, quality variability can still be a concern. Managed Services Model In a managed services model, the provider takes full responsibility for the testing process, managing resources, schedules, and reporting.

Software 100

Software Outsourcing E-Commerce Flexibility 100

Everest Group

AUGUST 7, 2023

The life sciences industry can reap the many benefits of Generative Artificial Intelligence (GAI) by effectively overcoming challenges in this highly regulated industry to responsibly implement the technology. Discover key implications for technology players and a roadmap for enterprises to successfully adopt GAI for commercial functions.

Regulations 130

Regulations Research Healthcare Marketing 130

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 130

Retail Healthcare Right-Sizing Research 130

Amzur

SEPTEMBER 17, 2024

The healthcare industry has seen an unprecedented IT boom in recent years, driven by the need for better patient care and streamlined services. Telehealth has become an indispensable component of modern healthcare, offering convenient and accessible care to patients, especially those residing in remote or underserved regions.

Healthcare 103

Healthcare Right-Sizing Reduced Costs Flexibility 103

31 West

JUNE 11, 2024

This enables businesses to provide more personalized customer service to each prospect. It’s also made it possible for businesses to provide unparalleled customer service. The CRM solutions available today are based on three main aspects: customer service, sales, and marketing. Or, you can have both.

Marketing 130

Marketing Customer Service Software Sales 130

Paysquare

NOVEMBER 25, 2024

The very nature of the healthcare industry creates a difficult environment characterized by such complications as 24/7 service aspects, irregular hours, and above-normal labor laws. Key Payroll Challenges in the Healthcare Sector 1. Temp and part-time jobs eject somewhat inconstant staff. The yearly growth of 6.8%

Payroll 52

Payroll Healthcare Outsourcing Management 52

Paysquare

NOVEMBER 25, 2024

The very nature of the healthcare industry creates a difficult environment characterized by such complications as 24/7 service aspects, irregular hours, and above-normal labor laws. Key Payroll Challenges in the Healthcare Sector 1. Temp and part-time jobs eject somewhat inconstant staff. The yearly growth of 6.8%

Payroll 52

Payroll Healthcare Outsourcing Management 52