Everest Group

JUNE 9, 2023

Healthcare Data and Analytics Services PEAK Matrix® Assessment Healthcare enterprises are recognizing the growing importance of Data and Analytics (D&A) in their growth strategies, as data-driven decision-making gains significance.

Analytics 130

Analytics Healthcare Service Administrative 130

Everest Group

JULY 13, 2023

Payments IT Services PEAK Matrix® Assessment The payments landscape is changing rapidly. LEARN MORE ABOUT Top Service Providers Today, consumers have more payment options than ever before.

Service 246

Service Banking Insurance Healthcare 246

Everest Group

AUGUST 23, 2023

Read about the various applications of the metaverse in healthcare services, from virtual hospitals to interoperability of medical data between healthcare stakeholders.

Healthcare 130

Healthcare Service Marketing BPO 130

Everest Group

MARCH 14, 2024

Discover the primary growth opportunities in the healthcare and life sciences industry for cybersecurity services

Cybersecurity 130

Cybersecurity Healthcare Service Marketing 130

Everest Group

MARCH 14, 2024

Discover the six essential investments in IT security for providers of healthcare and life sciences IT services.

Healthcare 130

Healthcare Service Marketing Cybersecurity 130

Everest Group

NOVEMBER 30, 2022

Top Healthcare Customer Experience Management (CXM) Services in North America The healthcare Customer Experience Management (CXM) market has grown steadily after the pandemic due to the increasing focus of healthcare enterprises on member and patient experience and care management. Our Thinking. Learn More.

Healthcare 130

Healthcare Management Service Insurance 130

Everest Group

MARCH 13, 2023

Let’s take a look at the healthcare trends influencing decision-making by payers, the markets most likely to be affected, and the actions payers can take with the uncertain outlook. The healthcare industry historically has weathered economic collapses better than core industries that are generally more severely impacted.

Healthcare 147

Healthcare Insurance Administrative Pharmaceuticals 147

Everest Group

DECEMBER 16, 2022

Top Healthcare Customer Experience Platforms Rapid digitization of healthcare and evolving customer expectations are driving the need for personalized customer experiences across pre-care, care, and post-care interactions. Market Insights™ Outsourced Healthcare Claims Processing: Benefits of Transformation. Our Thinking.

Healthcare 147

Healthcare Administrative Outsourcing Sourcing 147

Perficient Digital Transformation

JANUARY 2, 2025

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. Implementing universal design principles in healthcare to accommodate individuals with visual disabilities can profoundly impact both healthcare access and delivery.

Healthcare 52

Healthcare Design Service 52

Perficient Digital Transformation

JANUARY 6, 2025

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. The healthcare sector is witnessing an evolutionary shift towards inclusivity and accessibility. What is Universal Design?

Healthcare 52

Healthcare Design Regulations Service 52

Perficient Digital Transformation

DECEMBER 19, 2024

Welcome to our ongoing series on Universal Design for Healthcare! In this segment, well explore the importance of Visual Disabilities in Healthcare. Creating an inclusive healthcare environment for individuals with complete blindness is a fundamental aspect of universal design.

Healthcare 52

Healthcare Design Out-Tasking Service 52

Everest Group

AUGUST 28, 2024

The focus was on AI and its applicability in healthcare. For me, what stood out among the many brilliant ideas was the question of how to price technology products for healthcare. As AI reshapes healthcare, startup CEOs need to think of strategic pricing to drive adoption among payers and providers.

Healthcare 147

Healthcare Insurance Flexibility Administrative 147

Everest Group

AUGUST 31, 2023

The healthcare sector is increasingly interested in harnessing generative AI capabilities to drive operational and cost efficiencies. Leading technology players are heavily investing in this space and partnering with healthcare enterprises to take advantage of its potential. Let’s explore this further.

Healthcare 147

Healthcare Administrative Right-Sizing Government 147

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Everest Group

MARCH 6, 2025

The demand for Payments Business Process Services (BPS) continues to surge as enterprises navigate intensifying cost pressures, growing compliance complexities, and shifting customer expectations. Stay tuned for the upcoming launch of our inaugural Payments Operations Services PEAK Assessment 2025 , set to release next quarter.

Banking 130

Banking Out-Tasking Healthcare Retail 130

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. One of the ways healthcare organizations are moving to the cloud is by adopting digital health platforms (DHP).

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Everest Group

NOVEMBER 17, 2023

Gain insights into the foremost expectations of healthcare providers concerning patient engagement platforms.

Healthcare 162

Healthcare Marketing Service 162

Everest Group

JULY 1, 2024

Care Management Platforms PEAK Matrix ® Assessment Care management is a vital healthcare aspect that ensures patients and members receive coordinated and personalized care. Traditional healthcare professionals served as care managers, coordinating care plans and facilitating communication among payers and providers.

Management 217

Management Healthcare Sourcing Analytics 217

Everest Group

MARCH 23, 2023

Healthcare Cloud-based Core Administration Platforms PEAK Matrix® Assessment Health plans and payer organizations rely on core administration platforms as the foundation of their operations. The report also outlines the strengths and limitations of each provider.

Administrative 130

Administrative Healthcare Marketing Sourcing 130

Everest Group

MAY 31, 2023

LINKEDIN LIVE Transforming Customer Experience in Healthcare with Hyper-personalization View the event on LinkedIn, which was delivered live on Wednesday, May 31, 2023. How should service providers and enterprises think about customer experience? What key investments are required to drive superior customer engagement in healthcare?

Healthcare 130

Healthcare Sourcing Service Management 130

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

SEPTEMBER 20, 2023

LinkedIn Live How Technology is Reshaping the Delivery of Care in the Healthcare Industry View the event on LinkedIn, which was delivered live on Wednesday, September 20, 2023. Technology is revolutionizing patient well-being, cost efficiency, and operations across the healthcare industry.

Healthcare 147

Healthcare Management Efficiency Service 147

Perficient Digital Transformation

MAY 14, 2024

In the ever-evolving landscape of healthcare, trust reigns supreme. As consumers increasingly rely on data to inform their decisions, the healthcare industry faces a pressing need to not only meet but exceed expectations. Many healthcare marketers grapple with accessing timely, reliable data to power meaningful campaigns.

Healthcare 111

Healthcare Marketing Manufacturing Collaborations 111

Everest Group

NOVEMBER 16, 2022

Healthcare claims processing. LEARN MORE ABOUT OUR PRICING SERVICES.

Healthcare 130

Healthcare Marketing Outsourcing Service 130

Everest Group

MAY 31, 2023

Generative AI (GAI) has disrupted numerous industries, and the healthcare industry is eager to join in and explore the applications of GAI in healthcare research. However, the healthcare sector must be cautious due to the potential risks. Will Generative AI in healthcare lead to job loss? Let’s explore this further.

Healthcare 130

Healthcare Administrative Call Center Out-Tasking 130

Everest Group

OCTOBER 12, 2023

Home-based healthcare is gaining relevance within the healthcare industry. Learn how it varies by type of care in Everest Group's latest report.

Healthcare 147

Healthcare Marketing Service 147

Perficient Digital Transformation

MARCH 6, 2025

In today’s fast-paced world, customers expect quick and efficient service, especially when it comes to their healthcare needs. Pharmacies can enhance their customer service by adopting Universal Design principles and incorporating live chat and FAQs into their services.

Customer Service 52

Customer Service Design Service Healthcare 52

Everest Group

NOVEMBER 10, 2023

Data and Analytics (D&A) Services for Mid-market Enterprises Currently, mid-market enterprises stand at a crucial juncture. They are striving to strengthen their Data and Analytics (D&A) foundation while simultaneously exploring cutting-edge technologies such as generative AI.

Analytics 195

Analytics Marketing Service Advisory 195

Everest Group

MARCH 14, 2024

By referring to Everest Group's IT security report, gain knowledge about the leading Generative AI use cases in healthcare and life sciences cybersecurity.

Cybersecurity 130

Cybersecurity Healthcare Marketing Service 130

Everest Group

SEPTEMBER 25, 2024

If you found this blog interesting, check out our recent blog focusing on Exploring The Potential Of generative AI In The Life Sciences Commercial Technology Landscape | Blog – Everest Group (everestgrp.com) , which delves deeper into the Healthcare & Life Science service line.

Healthcare 162

Healthcare Sales Flexibility Collaborations 162

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

JUNE 28, 2023

linkedin live How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend June 28, 2023 | 9:30 a.m. IST The pandemic left no industry untouched, but healthcare was especially impacted. Healthcare providers were sent into a financial tailspin as elective surgeries were halted, and general expenses increased. BST, 8 p.m.

Healthcare 130

Healthcare Streamline Operations Reduced Costs Administrative 130

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. So, what’s the problem? So, what’s the problem?

Healthcare 122

Healthcare Marketing Analytics Regulations 122

3Pillar Global

MAY 6, 2024

Driving innovation in the healthcare space has traditionally been a challenge, to say the least. Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. Recent years, however, have seen a number of positive shifts in the healthcare landscape.

Healthcare 105

Healthcare Robotics Process Automation Engineering Automation 105

Everest Group

JANUARY 11, 2024

Gain insights into how generative AI impact different healthcare stakeholder groups such as payers, providers, and patients.

Healthcare 130

Healthcare Marketing Automation Service 130

Everest Group

APRIL 3, 2024

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace. LEARN MORE ABOUT Top Service Providers

Engineering 162

Engineering Software Service Impact Sourcing 162

Everest Group

JANUARY 11, 2024

Understand the healthcare payer workflow and explore how leveraging generative AI can enhance and optimize this process.

Healthcare 130

Healthcare Marketing Automation Service 130