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According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption. A report by Research and Markets predicts that the global professional services market will reach $8.5 trillion by 2025.
Companies resort to outsourcing primarily to save time and money, thereby concentrating their resources on areas that require more attention. This approach can optimize production processes while curtailing costs associated with everyday operations.
Humanresources management – The recruitment, hiring, training, development, retention, and compensation of employees. The objective of this analysis is to reducecosts and to recognize which activities are the most valuable to the firm. BPOs help extend the scale, impact, and cost effectiveness of SMEs.
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