Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

SEPTEMBER 18, 2024

Soni , Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

DECEMBER 5, 2023

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Everest Group

JUNE 8, 2023

In this LinkedIn Live session, we will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for better business case creation. What questions did the event address?

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

MAY 30, 2024

As enterprises near their commitment deadlines, they are looking to partner with leading sustainability enablement service providers for their tech, industry, and ESG domain expertise. Sustainability enablement service providers offer instrumental solutions; however, knowing which provider to choose can be complex. Who should attend?

Impact Sourcing 130

Impact Sourcing Sourcing Service Marketing 130

NoonDalton

JANUARY 17, 2024

In a world where the contours of work are continuously evolving, a transformative approach known as Impact Sourcing is gaining traction and redefining workforce dynamics. Impact Sourcing is a strategic approach to outsourcing that prioritizes social and economic inclusion.

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing Jobbing 52

Everest Group

AUGUST 29, 2022

While COVID-19 increased demand for CX-related services , it was not the only driver. As a result, greater focus is being put on customer experience (CX) and customer service (CS) leaders to deliver an exceptional experience. They also are focusing on improving the employee experience (EX) to retain the talent they find.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Everest Group

DECEMBER 2, 2021

While not new concepts to the services industry, the COVID-19 pandemic has increased the number of boardroom discussions on diverse hiring practices, especially with the ongoing talent shortage. Having a diverse workforce can provide numerous benefits, making it the way forward for the Business Process Services (BPS) industry.

Impact Sourcing 130

Impact Sourcing BPO Sourcing Business Process Outsourcing 130

Everest Group

JUNE 29, 2022

Join this LinkedIn Live event as our experts present compelling business cases for sustainability and reveal key takeaways from our inaugural Sustainability Enablement Technology Services PEAK Matrix® Report , which details ways that providers are helping enterprises realize their sustainability goals. Arpita Dwivedi. Senior Analyst.

Impact Sourcing 130

Impact Sourcing Research Sourcing Efficiency 130

Everest Group

DECEMBER 14, 2021

How can we aid in improving the lives of all individuals and our planet so the generations after us can thrive, all while creating growth in the economy for the present? Most companies can easily present a business case for the vast majority of ESG initiatives. Today’s environmental and social challenges are immense.

Government 130

Government Impact Sourcing Sourcing Healthcare 130

Everest Group

DECEMBER 14, 2021

How can we aid in improving the lives of all individuals and our planet so the generations after us can thrive, all while creating growth in the economy for the present? Most companies can easily present a business case for the vast majority of ESG initiatives. Today’s environmental and social challenges are immense.

Government 130

Government Impact Sourcing Sourcing Healthcare 130

NoonDalton

JANUARY 1, 2024

In the landscape of modern business practices, Impact Sourcing has emerged as a transformative approach that not only drives corporate social responsibility but also contributes to inclusive economic growth. Understanding the true impact of Impact Sourcing initiatives is crucial.

Impact Sourcing 52

Impact Sourcing Sourcing Analytics Software 52

Everest Group

JUNE 7, 2022

Client Success Story #1: A leading global systems integrator engaged Everest Group to conduct a deep-dive study and workshop on the current competitive landscape for sustainability technology enablement services in the European market. A deep dive into the potential of impact sourcing.

Research 100

Research Impact Sourcing Sourcing Marketing 100

Everest Group

MAY 22, 2024

Over the last 12+ months, we have seen a massive drop in the stock performance of nearly every publicly traded customer experience management (CXM) service provider. This will present additional opportunities for providers who can demonstrate capabilities in this area So why did I say it depends?

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

SEPTEMBER 20, 2021

As the United Nations body responsible for conducting scientific assessments on one of the gravest issues facing our world — climate change, IPCC conducts studies to determine its repercussions, the future risks that it presents, and avenues to mitigate the ravages of this phenomenon. The way forward for corporations.

Advisory 130

Advisory Government Impact Sourcing Accounting 130

Raya Contact Center

DECEMBER 22, 2024

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.

Government 45

Government Impact Sourcing Research Analytics 45

SIG Speaks

JANUARY 13, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Shridhar Kundaram shares his perspective on a four-step sourcing process that can help take your sourcing team to the next level. A Pitch presentation is necessary to understand supplier potential and capability to meet stakeholder requirements.

Sourcing 40

Sourcing Strategic Sourcing Impact Sourcing Government 40

Everest Group

FEBRUARY 7, 2025

How industries and organizations can get involved The success of chess in uplifting undeserved communities presents a model that industries and organizations can adopt to drive meaningful talent development. This approach drives both business success and economic inclusion.

Impact Sourcing 130

Impact Sourcing Sourcing Analytics Out-Tasking 130

Everest Group

JANUARY 17, 2025

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations: Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.

Government 130

Government Impact Sourcing Accounting Service 130

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

Impact Sourcing 130

Impact Sourcing Sourcing Research Jobbing 130