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Why your company should be Impact Sourcing

Intelligent Sourcing

Impact sourcing offers employment opportunities to marginalized populations, connecting you with an untapped market of fresh talent at competitive prices. Ready to help communities in need while helping your bottom line?

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Six Common Challenges Customer Experience (CX) Leaders Face | Blog

Everest Group

They realize data will help them identify ways to improve the experience and lower contact volumes, ultimately improving customer satisfaction and reducing cost. They also are focusing on improving the employee experience (EX) to retain the talent they find.

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Nasscom Global Inclusion Summit

Everest Group

Event nasscom Global Inclusion Summit During the 15th Edition of the Nasscom Global Inclusion Summit, Everest Group will deliver a Masterclass with analyst speakers, including Aishwarya Barjatya, Anik Dutta, Aman Birari, Rajesh Ranjan, and Susmitha Devisetty, titled Bridge the Employability Gap through Impact Sourcing.

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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

I strongly believe that CXM service providers can thrive in this new market but need to embrace a new reality, which includes working hard in a number of areas.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

Impact sourcing is a socially conscious business practice where companies intentionally employ individuals from disadvantaged backgrounds, harnessing talent from communities with persistently high unemployment and limited career options. Recessionary fears. Fears of recession and economic downturn loom, but we’ve been here before.

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Thoughts on Crowd Sourcing

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Noah Wilson discusses how crowdsourcing could be the innovation that businesses need to succeed in a rapidly changing environnment.