Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

NOVEMBER 9, 2023

On-demand Webinar Unleashing the power of XLAs for true employee delight Join Udit Singh Practice Director at Everest Group in this informative on-demand webinar to discover how optimizing the employee experience is the key to unlocking employee engagement and operational excellence.

Information Technology 147

Information Technology Engineering Service 147

Transparent BPO Outsourcing

JANUARY 31, 2023

By Randy Rollins , VP of Information Technology, Transparent BPO A well-worn mantra circulates throughout information technology circles: “it’s not a matter of if something will go wrong, it’s a matter of when something will go wrong.” “Hope” is not a plan to mitigate inevitable risk!

BPO 98

BPO Information Technology Business Process Outsourcing Outsourcing 98

Premier BPO

MAY 30, 2024

The 1980s and 1990s saw a surge in Information Technology (IT) outsourcing, with companies like IBM and EDS leading the way. .” Outsourcing gained momentum as companies sought efficiency and cost savings. Initially, it involved peripheral activities such as cleaning and maintenance.

Outsourcing 246

Outsourcing BPO Business Process Outsourcing Manufacturing 246

Forrester Digital Transformation

NOVEMBER 15, 2022

Advances in genetics, molecular diagnostic, data science, information technologies and artificial intelligence are expanding doctors’ power to personalize therapies gradually transforming one-size-fits-all care into precision medicine (PM).

Collaborations 130

Collaborations Information Technology Healthcare 130

Everest Group

NOVEMBER 10, 2023

In this report, we deliver: The D&A service providers landscape for mid-market enterprises D&A services for mid-market enterprises PEAK Matrix® characteristics Enterprise sourcing considerations Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with D&A (..)

Analytics 195

Analytics Marketing Service Advisory 195

Forrester Digital Transformation

DECEMBER 9, 2022

Workloads heretofore bound up in information technology outsourcing (ITO) contracts will become a potential source for cloud migration under a new agreement forged by AWS and Atos.

Information Technology 130

Information Technology Outsourcing Sourcing Marketing 130

Everest Group

APRIL 5, 2023

interviewed Udit Singh , Practice Director of Information Technology Services at Everest Group. Recently, Pulse 2.0

Marketing 130

Marketing Information Technology Service 130

Everest Group

FEBRUARY 22, 2023

The bigger Indian Information Technology (IT) firms are breathing easy despite the global economic slowdown threatening to moderate growth prospects in the next financial year. With rising inflation amid the Russia-Ukraine war, most enterprises are facing increasing cost pressure.

Information Technology 130

Information Technology Accounting 130

Everest Group

APRIL 12, 2022

Information technology giants Tata Consultancy Services (TCS) and Accenture reported record net employee addition in the last one year with over a lakh increase in headcount by each indicating a strong demand and business momentum in the coming quarters. Employee addition is one of the key measures indicating the business outlook.

Information Technology 130

Information Technology Research Service 130

Everest Group

OCTOBER 12, 2023

Infosys (INFY.NS) cut the upper end of its annual revenue forecast on October 12, raising concerns about near-term demand for services provided by the US$245 billion Indian information technology sector. 2 Indian software services exporter said it now sees full-year revenue growth at 1-2.5%

Information Technology 130

Information Technology Software Service Marketing 130

Everest Group

JANUARY 16, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Retail 173

Retail E-Commerce Service Sourcing 173

Eclaro

JULY 12, 2024

A recent study by InformationWeek reveals some interesting statistics around IT professionals, based on responses from 500 information technology professionals employed full-time in the U.S., and it inspires this week’s Five on Friday…

Information Technology 106

Information Technology 106

Everest Group

APRIL 21, 2022

Information technology leaders and managers. Ways to enable business and IT collaboration. The content will be valuable for: CIOs, CTOs, CFOs. Strategy and innovation executives. Shared services and sourcing executives. Business operations leaders and managers. Procurement leaders and managers. Register for the webinar.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

NOVEMBER 2, 2023

In this report, we: Assess the market trends for patient engagement platforms Examine enterprise sourcing considerations Study providers’ key strengths and limitations Scope Industry: healthcare Geography: global The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading patient engagement platform (..)

Healthcare 162

Healthcare Insurance Sourcing Information Technology 162

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions.

Management 130

Management Service Administrative Research 130

Groove Technology

FEBRUARY 8, 2022

There Are Various Reasons Why Businesses Outsource Their Information Technology Services. The amount of money spent on information technology will rise worldwide. Many experts predict that global information technology spending will increase by 4% in 2021 and even more in 2022. What is IT outsourcing?

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

31 West

JULY 27, 2022

Information Technology has made it more challenging because of the plethora of options that it provides for customers to choose from. Information technology has also made it possible with its various tools to capture the attention of good employees. Hence, increasing the competition five folds. IT - The O2 of Gen Z.

Cybersecurity 130

Cybersecurity Information Technology Customer Service Service 130

Groove Technology

JULY 7, 2022

A number of new regions in the world, including Vietnam, are taking shape as rising stars in the information technology outsourcing market. Language can be a massive barrier to success in the information technology industry, but not so much in Vietnam software development outsourcing. Fluency in English.

Software 130

Software Outsourcing Offshoring Information Technology 130

Everest Group

MARCH 8, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Manufacturing 162

Manufacturing Banking Operational Costs Regulations 162

Everest Group

OCTOBER 24, 2023

In this report, we: Examine the market impact and vision and capability of 27 SPs focused on cloud services Study providers’ key strengths and limitations Evaluate enterprise sourcing considerations Scope All industries Geography: Europe The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading (..)

Service 162

Service Retail Information Technology Marketing 162

Groove Technology

MARCH 22, 2022

IT management: Many recruiters have difficulty hiring developers and information technology specialists. Rather than that, you might outsource information technology-related work to an IT outsourcing agency. Rather than that, you might outsource information technology-related work to an IT outsourcing agency.

Outsourcing 130

Outsourcing Event Management Payroll Accounting 130

Everest Group

DECEMBER 20, 2024

as well as provide commentary on more mature service segments.

Cybersecurity 100

Cybersecurity Advisory Research Right-Sizing 100

Everest Group

MARCH 11, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Service 147

Service Retail Manufacturing Banking 147

V-Soft Consulting

FEBRUARY 7, 2024

For two decades, ServiceNow has been playing a significant role in the transformation of enterprise software, and it keeps innovating as the world of technology changes.

Management 105

Management Information Technology Software Service 105

Everest Group

NOVEMBER 3, 2023

Learn More Market Insights™ Key Considerations for Choosing Engineering Services Delivery Locations Learn More What is the PEAK Matrix®?

Engineering 147

Engineering Service Insurance Information Technology 147

Everest Group

OCTOBER 24, 2024

IST Life & Annuities (L&A) and Property & Casualty (P&C) insurance leaders are adopting cloud , data , and AI technologies to drive operational efficiency, improve customer experiences, and solve the industry’s most pressing challenges. CDT | 10:00 a.m. EDT | 3:00 p.m. BST | 7:30 p.m.

Insurance 130

Insurance Streamline Operations Collaborations Efficiency 130

Everest Group

MAY 14, 2024

NextWealth offers services in AI/Machine Learning (AI/ML), Information Technology (IT) services , and Business Process Services (BPS) under a managed services model to a diverse set of clients in tech, e-commerce, fintech, banking, financial services and insurance (BFSI), and healthcare , among others.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Everest Group

SEPTEMBER 13, 2023

Scope: Industry: retail and CPG Geography: global The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading providers, client reference checks, and an ongoing analysis of the retail and CPG IT services market SUPPLY CHAIN TRANSFORMATION SERVICES FOR RETAIL AND CPG PEAK MATRIX® ASSESSMENT 2023 (..)

Retail 147

Retail Service Manufacturing Information Technology 147

Everest Group

SEPTEMBER 8, 2023

Learn More Market Insights™ Key Considerations for Choosing Engineering Services Delivery Locations Learn More What is the PEAK Matrix®?

Engineering 147

Engineering Service Manufacturing Information Technology 147

31 West

DECEMBER 9, 2022

ITIL means Information Technology Infrastructure Library consisting of a set of IT best practices. It helps IT service desk outsourcing companies provide efficient and uninterrupted support to their clients. It formalizes the strategy , design, delivery, and support of IT service desk services with maximum efficiency.

Design 130

Design Outsourcing Information Technology Managed Services 130

31 West

DECEMBER 5, 2022

Information Technology Service Management is a set of tools and processes that manage IT services. It enables your IT desk service providers and in-house IT teams to accelerate customer service delivery. ServiceNow ITSM is a robust, all-in-one platform for delivering, managing and optimizing IT operations.

Information Technology 130

Information Technology Automation Management Efficiency 130

Everest Group

AUGUST 28, 2024

Similarly, on the information technology (IT) services side, many service providers have begun investing in proprietary gen AI solutions to pass on the associated efficiencies to their clients, all while identifying new use cases during delivery.

IT Outsourcing 147

IT Outsourcing Outsourcing Accounting Information Technology 147

Groove Technology

MAY 19, 2024

Sustained Growth of the IT Industry Since the early 1990s, the Philippines has been recognized as a provider of high-quality information technology services.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Everest Group

NOVEMBER 10, 2023

In this report, we: Assess 26 leading North American digital IX service providers and design agencies on Everest Group’s PEAK Matrix® evaluation framework Categorize providers as Leaders, Major Contenders, and Aspirants Evaluate providers’ key strengths and limitations Scope All industries Geography: North America The assessment is based on Everest (..)

Service 147

Service Design Marketing Information Technology 147