Rising Prominence of Africa in Technical Support and Other Value-added Services
Everest Group
MAY 10, 2022
Africa has been part of the sourcing strategy of numerous Information Technology (IT) and BPS leaders in the Europe, Middle East, and Africa (EMEA) region for quite some time. Enterprise buyers of CX services are keen to balance their locations portfolio to manage business continuity risks for nearshore and offshore services.
Let's personalize your content