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Africa has been part of the sourcing strategy of numerous InformationTechnology (IT) and BPS leaders in the Europe, Middle East, and Africa (EMEA) region for quite some time. For example, Nigeria released its Nigerian Data Protection Regulation 2019, which is aligned with EU GDPR. Emerging delivery locations in Africa.
You can avoid this circumstance by having a BPO partner that has strict regulations when hiring agents. Your third-partyoutsourcing provider should provide a fast promotion to agents that provide a great performance for your company. However, outsourcing to India has its risks. Better Career Growth.
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