Perficient Digital Transformation

DECEMBER 18, 2023

Legal Obligations and Regulatory Frameworks It is well-known that financial institutions operate within a complex web of laws and regulations. By streamlining processes and ensuring compliance with regulations, banks can reduce the likelihood of errors, fraud, and other operational inefficiencies that could threaten their stability.

Regulations 111

Regulations Cybersecurity Banking Insurance 111

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Groove Technology

OCTOBER 31, 2024

Here's a step-by-step guide to help you make an informed choice: Assess Their Industry Experience When evaluating potential partners, look for teams with a deep understanding of the travel industry's nuances. Evaluate the team's ability to scale services during peak travel seasons, crucial in an industry with fluctuating demand.

Software 130

Software Right-Sizing Offshoring Nearshoring 130

Redial

AUGUST 16, 2023

As companies adapt to the complex debt collection services, it becomes increasingly vital for executives and decision-makers to consider a multifaceted approach. This blog will delve into four vital elements leaders must contemplate when strategizing debt collection services within on-call centers.

Call Center 130

Call Center Service Regulations Analytics 130

Everest Group

MARCH 11, 2024

Consumer Packaged Goods (CPG) IT Services Despite economic uncertainties and margin pressures, Consumer Packaged Goods (CPG) enterprises are modernizing their IT systems across the entire value chain. LEARN MORE ABOUT Top Service Providers

Service 147

Service Retail Manufacturing Banking 147

Groove Technology

NOVEMBER 15, 2024

To navigate these challenges, enterprises must meticulously define project requirements, implement robust project management frameworks, ensure stringent data protection protocols, and cultivate transparent communication channels with service providers.

Software 100

Software Outsourcing Nearshoring Offshoring 100

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Marketing and Experience Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Marketing 100

Marketing Advisory Research Right-Sizing 100

Perficient Digital Transformation

MARCH 6, 2025

Pharmacies, as essential healthcare providers, must ensure that their services are accessible to all customers, regardless of their abilities. Universal Design is the practice of creating products, environments, and services that are accessible and usable by all people, regardless of their age, ability, or background.

Design 52

Design Healthcare Regulations Flexibility 52

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 130

Management Service Regulations Insurance 130

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Security measures In a highly regulated industry like BFSI, where data and security are imperative, meticulous attention to security and regulatory compliance is critical.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

31 West

AUGUST 25, 2022

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Whether you run a big enterprise or a start-up, IT-managed services can help you with more effortless and productive business practices.

Management 130

Management Service Cybersecurity Out-Tasking 130

Premier BPO

JULY 16, 2024

Missing this deadline could lead to a shutdown of critical services, impacting revenue and potentially jeopardizing their business. The deadline to securing an ISO certification meant compressing months’ worth of training on complex regulations into mere weeks.

Co-Sourcing 246

Co-Sourcing BPO Sourcing Customer Service 246

Premier BPO

JULY 12, 2024

3 Unfortunately, the healthcare industry hasn’t been able to leverage the full potential of these AI-powered tools that have the potential to enhance customer experience, bring cost savings, boost efficiency, and bring accessibility to healthcare services.

Healthcare 246

Healthcare Efficiency BPO Insurance 246

31 West

AUGUST 29, 2022

We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s foundation unshakable.

Managed Services 130

Managed Services Management Service Cybersecurity 130

31 West

OCTOBER 2, 2023

This case study delves into our experience with a pharmaceutical client, known as “PharmaTech” Our client wanted to outsource its tier-1 support & was actively looking for an IT service desk provider. A robust security framework was necessary to protect this information from breaches and leaks.

Pharmaceuticals 130

Pharmaceuticals Service Manufacturing Research 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

31 West

SEPTEMBER 7, 2022

This is where Managed Service Providers (MSP) step in (you hear the drumroll? They offer a myriad of services to support your business by slicing your burdens in half. For your easy glance, we have divided the managed services into primary and secondary here, according to their essentiality. Primary Managed Services.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Premier BPO

OCTOBER 1, 2024

This blog will focus on the importance of database management in helping organizations become data-driven through its key components and various services that support data-driven innovation. Database Management Services and Support Organizations often require various database management services to maintain an optimal data environment.

Management 240

Management BPO Co-Sourcing Government 240

Offshore India Data Entry

OCTOBER 28, 2024

Particularly, healthcare BPO services in India are becoming a vital approach for organizations seeking to simplify operations, mitigate expenses, and focus on patient care. But, why choosing the best healthcare BPO services in India is a strategic approach? Let’s explore! In Western countries, operational expenses are increasing.

BPO 52

BPO Healthcare Service Insurance 52

31 West

NOVEMBER 23, 2023

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. To adapt successfully, providers of IT service desk outsourcing in particular must recognize client needs that are shaped by these changes, identifying areas where they can add value or enhance their services.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

Everest Group

APRIL 8, 2024

IDP uses AI technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to classify and extract information from structured, semi-structured, and unstructured documents. LEARN MORE ABOUT Top Service Providers

Insurance 195

Insurance Banking Research Automation 195

Everest Group

DECEMBER 20, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Life Sciences Location City: Gurugram, Haryana, India Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Cybersecurity 100

Cybersecurity Advisory Research Right-Sizing 100

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

MARCH 8, 2024

However, at the core of AI development lies the need for large training datasets, a challenge met by Data Annotation and Labeling (DAL) services. Each profile offers a comprehensive overview of the provider’s strengths and limitations, enabling enterprises to make informed decisions as they navigate the evolving DAL landscape.

Manufacturing 162

Manufacturing Banking Operational Costs Regulations 162

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? Regulatory compliance The financial space is highly regulated.

Service 97

Service Regulations Engineering Banking 97

Groove Technology

DECEMBER 16, 2024

With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex. You'll discover the advantages of outsourcing to the Philippines, including cost savings of up to 70%, favorable time zones, and international-standard service quality. Address : Cebu City.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Premier BPO

AUGUST 17, 2021

IT products and services exports to over 120+ countries – MOIT. The loyalty that is deeply embedded within the culture ensures their devotion to the organization for whom they provide their services. There are over 61 million internet users across all devices. 16 State-of-the-art software technology parks.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

Hyland

JANUARY 9, 2023

This blog post explains how to radically simplify documentation work, reduce costs and eliminate errors by going digital using content services. Add to this the fact that even the most experienced firms often lack full knowledge of the various rules and regulations that may apply to any shipment. Import/export compliance is changing.

Service 98

Service Regulations Administrative Automation 98

Perficient Digital Transformation

JANUARY 6, 2025

Universal design (UD) in healthcare ensures that facilities, services, and information are accessible to everyone, regardless of their physical abilities. This approach encompasses architectural designs, patient communication methods, and even the format of health information.

Healthcare 52

Healthcare Design Regulations Service 52

Everest Group

APRIL 7, 2022

After few initial hiccups, almost all the major global service delivery geographies e.g., India, Philippines, Poland etc. quickly adapted to the remote working delivery model, ably fulfilled services, and resolutely maintained service quality levels. Restoring pre-pandemic economic activity.

BPO 130

BPO Service E-Commerce Government 130

Groove Technology

DECEMBER 16, 2024

From evaluating technical capabilities and agile experience to establishing effective communication protocols and project management frameworks, you'll find practical information to make informed decisions about your outsourcing strategy. Lower Labor Costs: Outsourcing to regions with lower labor costs (e.g.,

Software 100

Software Outsourcing Collaborations Flexibility 100

Groove Technology

NOVEMBER 15, 2024

We also delve into different outsourcing models to help you make an informed decision suited to your needs. Quality Control and Consistency While many outsourcing providers offer excellent service, quality variability can still be a concern. This includes management fees, additional services, or charges for specific testing tools.

Software 100

Software Outsourcing E-Commerce Flexibility 100

Magellan Solutions

APRIL 11, 2024

million online stores on Shopify , excellent customer service is crucial to standing out. Partnering with a BPO service provider for your Shopify telephone support is brilliant. With highly trained agents available 24/7, you’ll enjoy top-notch customer service. Hey there, fellow Shopify merchants! With over 1.75

BPO 95

BPO E-Commerce Service Order Management 95

Everest Group

DECEMBER 7, 2023

Inconsistent or unclear regulations can create uncertainty and hinder long-term planning for energy transition strategies Limited availability of suitable infrastructure : The implementation of renewable energy projects often requires ample space and specific geographical conditions.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Perficient Digital Transformation

AUGUST 19, 2024

The vision is that all of the data can be aggregated, harmonized and used for better, faster and more informed decision making for Financial and Non Financial Risk Management. where’s my Insight”) The primary goal of data management, sourcing and aggregation effort will have to be converting data into informational insights.

Risk Management 109

Risk Management Risk Management Management Banking 109

Everest Group

OCTOBER 11, 2022

Its next evolution – open finance – holds the promise to greatly enhance the customer experience and empower users of financial services. According to the recent forecast by the Open Banking Implementation Entity (OBIE), more than 6 million individuals and businesses in the United Kingdom regularly use open banking services.

Banking 147

Banking Finance Research Accounting 147