Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Unification of information technology systems.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. Find out more As an event partner, we’re excited to attend and share our knowledge at the Outsourcing & Shared Services Germany Forum. Hope to see you there!

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

Everest Group

MAY 30, 2024

This is according to a poll conducted by Everest Group to inform the planning for its Everest Group polled a cross-section of potential attendees from top-tier organizations and asked them what motivated them to attend a global conference. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 130

Advisory Shared Services Research Sourcing 130

Magellan Solutions

JULY 13, 2022

Healthcare Shared Services for your Medical Center. Healthcare Shared Services – What You Need To Know. Shared services is not a concept for some, as the practice is being applied to many businesses, especially in small and medium sized enterprises (SMEs) , where saving money and time is of the essence. .

Shared Services 40

Shared Services Healthcare Service BPO 40

Everest Group

APRIL 21, 2022

Shared services and sourcing executives. Information technology leaders and managers. How to adopt digitalization through a phased layering approach. Ways to enable business and IT collaboration. The content will be valuable for: CIOs, CTOs, CFOs. Strategy and innovation executives. Business operations leaders and managers.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Premier BPO

JUNE 7, 2024

They can expand their capabilities with IT services encompassing everything from help desk support to software development and cloud migration. AI and Automation are becoming increasingly essential to gaining critical insights by leveraging data analytics to drive informed decisions and operational efficiency. References 1.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

MARCH 11, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Service 147

Service Retail Manufacturing Banking 147

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. For more information, visit [link]

Service 130

Service Offshoring Global Business Services Research 130

The Hackett Group

JULY 9, 2021

This allows chief information officers (CIOs) to allocate more team members to roles that create new value. We see two hybrid models becoming dominant, combining shared services, brokered and orchestrated solutions, and end-to-end technology services alignment with business products/portfolios or with business units.

Information Technology 52

Information Technology Analytics Automation Design 52

Everest Group

JULY 16, 2024

For more information, visit www.everestgrp.com. Job overview Everest Group is looking for Client Directors to build, manage and grow our relationships with GCC (Global Captives, Shared Services) as well as Tech Vendors/ IT/ITES Service Providers to join its growing sales team.

Sales 100

Sales Advisory Research Jobbing 100

Everest Group

JUNE 18, 2024

” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. For more information, visit [link] About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

SEPTEMBER 18, 2024

For more information, visit www.everestgrp.com. Job overview This role is part of the Commercial and Solution Analytics (CSA) practice, which assists buyers and service providers with pricing decisions in outsourcing arrangements.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Premier BPO

AUGUST 3, 2021

It’s the cost model you need to assess; dedicated teams bill hourly, while shared teams typically bill transactionally. Culture: Dedicated teams can focus on your clients, culture, and everyday running of things, while shared teams focus on multiple clients at the same time. Shared Service Team.

BPO 130

BPO Right-Sizing Outsourcing Out-Tasking 130

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Everest Group

JULY 9, 2024

Both reports reflect employee and candidate sentiment, offering a raw, unfiltered view based on publicly available information. We continue to track this market and refresh this assessment annually. Want to know how you stack up against the competition? This is your blueprint.

Right-Sizing 182

Right-Sizing Research Marketing Flexibility 182

Magellan Solutions

JUNE 22, 2021

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

Call Center 52

Call Center BPO Shared Services Right-Sizing 52

Automation Anywhere

MAY 6, 2022

By automatically capturing incoming order information, automating tasks such as generating downstream documents, and keying in order information into the ERP solution, organizations can reduce their long days-to-pay times, speeding up the collections process and improving cash flow. #3

Automation 144

Automation Out-Tasking Human Resources Finance 144

Everest Group

JULY 1, 2024

No doubt about it, they are a different breed—now more likely to come to the role either as a loyalist—from another enterprise function—or as a step-up leader from a shared services or smaller GBS organization. Looking at these next-gen leaders, does any of what I am seeing resonate?

Collaborations 130

Collaborations Shared Services Government Flexibility 130

31 West

SEPTEMBER 8, 2022

The official and ultimate goal of this blog post is to make you informed about the nuances (which can very well be called advanced tricks) that will help you save money when it comes to your IT help desk services. With that done, You should also consider a more advanced trick to cut the cost of the devices and services.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

SEPTEMBER 21, 2021

Create actionable insights to solve client problems by evaluating and analyzing information collected through live engagements, interviews, and secondary research (as needed). Communicate and interact with senior stakeholders in major outsourcing service providers and recipients of global services, to address their pricing related issues.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Automation Anywhere

JANUARY 5, 2021

The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. Sometimes, people can’t understand the pandemic information they find because it’s not in their native language. Take Spanish speakers in the U.S.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

Everest Group

SEPTEMBER 14, 2023

While ensuring that information is relayed throughout the enterprise at the outset of periods of change is indeed essential, this approach often lacks a comprehensive strategy, monitoring mechanisms, and effective change management engagement practices. Take our quick, five-minute quiz to find out how well you know GBS change management.

Management 147

Management Global Business Services Right-Sizing Research 147

Magellan Solutions

MAY 3, 2016

Magellan Solutions was part of the IBPAP (Information Technology and Business Process Association of the Philippines) delegation to CeBIT Australia 2016 in May 2-4 2016 at Sydney Olympic Park. The Philippine delegation was also sponsored by DOST-ICTO (Department of Science and Technology – Information and Communications Technology Office).

BPO 63

BPO Outsourcing Finance Healthcare 63

Everest Group

SEPTEMBER 30, 2024

The involvement of providers has been instrumental in facilitating this growth, offering various models and expertise to support GCC setups. Enterprises must carefully assess their options and choose partners that align with their strategic goals.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

MAY 31, 2023

Employees can easily access information online, and good and bad news travels fast through social media. Everest Group’s Top GBS Employers analysis is, by design, based on publicly available information and the latest feedback capturing prospective employees’ perceptions about GBS organizations.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

SEPTEMBER 14, 2023

While ensuring that information is relayed throughout the enterprise at the outset of periods of change is indeed essential, this approach often lacks a comprehensive strategy, monitoring mechanisms, and effective change management engagement practices. Take our quick, five-minute quiz to find out how well you know GBS change management.

Management 130

Management Global Business Services Right-Sizing Research 130

Everest Group

AUGUST 30, 2022

Finally, we assessed what top global business services companies are doing to differentiate themselves in talent markets, targeting the most desired themes from talent: work environment, compensation, career development, and diversity. Why GBS organizations need this information today.

Global Business Services 130

Global Business Services Service Research Advisory 130

AS White Global

OCTOBER 16, 2022

Be clear on the boundaries of data security and how much information you’re allowed to share that’s relevant to the project. Offshoring involves delegating particular functions of your company operations to an offshore service provider from another country. Guide questions to help you make an informed decision.

Offshoring 98

Offshoring Outsourcing Regulations Efficiency 98

The Hackett Group

APRIL 8, 2025

Expanding service penetration 47% plan to scale shared services to additional business units and countries. Leaders expect to accelerate Gen AI deployment within nearly every GBS function in 2025, with the most activity in finance, information technology, human resources and procurement shared services.

Advisory 59

Advisory Human Resources Shared Services Global Business Services 59

Automation Anywhere

MAY 26, 2022

A smarter solution Artificial intelligence can be used to study, map, and deliver process information to multiple department heads, so they can make data-driven decisions that improve efficiency and productivity.

Robotics Process Automation 78

Robotics Process Automation Finance Automation Shared Services 78

Everest Group

SEPTEMBER 9, 2024

Additionally, major out-of-box integrations with large enterprise resource planning (ERPs) and other information technology (IT) assets are becoming increasingly common, enabling providers to cross-sell and upsell their services more effectively.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

OCTOBER 20, 2023

The global services industry must adapt swiftly to stay ahead of the curve. Participate in our Key Issues Survey 2024 to capture the pulse of Information Technology and Business Processing industry leaders across the globe and uncover major concerns, expectations, and key global services trends that are likely to amplify in 2024.

Service 147

Service Offshoring Global Business Services Information Technology 147

3Pillar Global

MAY 30, 2023

If they don’t feel confident that their personal information is safe and secure, they will go elsewhere to transact business. In fact, VMware reports that 87 percent of financial institutions are worried about security with their shared service providers. Building in such security is a complex process.

Cybersecurity 98

Cybersecurity Banking Healthcare Shared Services 98