Perficient Digital Transformation

MARCH 3, 2023

In this blog, we’re going to stay in the world of finance, but pivot to embedded insurance. Recall flying back in the 1970s, when airlines began offering life insurance at the airport to folks before they boarded their flight. Apple makes significant profits selling insurance on their phones. i-Insurance anyone?

Insurance 64

Insurance Finance Banking Sales 64

Everest Group

FEBRUARY 2, 2023

McKinsey estimates blockchain is expected to save around US$4 billion in cross-border payments and US$1 billion in retail bank operating costs and reduce regulatory fines by US$2-$3 billion and annual losses from fraud by US$7-$9 billion.

Banking 246

Banking Service Right-Sizing Automation 246

Capgemini

JUNE 3, 2024

Five ways generative AI can help retailers improve the automotive customer experience Matt Desmond Jun 4, 2024 Facebook Linkedin Generative AI can help retailers improve customer and vehicle knowledge to boost sales and service Customers in today’s digitally enabled world expect seamless, convenient, and personalized retail experiences.

Retail 52

Retail Insurance Finance Sales 52

Amzur

JANUARY 30, 2025

Supply chain management is crucial in the retail industry to ensure smooth operations and build stronger customer relationships over time. It involves overseeing the inbound and outbound logistics for every product a retailer sells. For instance, warehouse automation can track and manage retail inventory.

Retail 59

Retail Automation Supply Chain Management Inventory Management 59

Magellan Solutions

JULY 21, 2021

Different Types of Insurance Claims Outsourcing. Insurance claims outsourcing proves to be helpful for insurers worldwide. Insurance products and services are ever-changing in this specific niche. Yet services of insurance BPO remain consistent. Global insurers often outsource for the following reasons.

Insurance 52

Insurance Outsourcing Data Entry BPO 52

Everest Group

JUNE 20, 2024

We will rank technology providers based on their scale of core banking business, client geography mix, and significance within the core banking platforms market (retail and commercial). Currently, service providers can participate in our Core Banking Technology Top 50 Report assessment. Submit a request to participate.

Banking 162

Banking Collaborations Sourcing Insurance 162

Everest Group

JANUARY 27, 2022

Other industries where specialized expertise in finance and accounting is highly valued include banking and financial services (BFS), media and entertainment, healthcare, retail and consumer packaged goods (CPG), and travel and logistics. Download a complementary abstract of the report.

Finance 130

Finance Accounting Outsourcing Retail 130

comeMakeit

APRIL 25, 2023

It was expected to disrupt several domains including education and training, insurance, health-tech, fin-tech, prop-tech, etc. One, they still promise new advancements in various domains like Health-Tech, Prop-Tech, Insure-Tech, Retail-Tech, EdTech, etc. Metaverse was one of the fast-developing technologies until AI took over.

Insurance 98

Insurance Retail Engineering Software 98

Redial

APRIL 17, 2024

Regional and Domestic Market Opportunity: As a hub for regional and domestic markets, South Africa experiences increasing demand in sectors such as telecommunications, banking, financial services, insurance, retail, and digital solutions. This is a destination largely productive for U.S.

Banking 130

Banking Human Resources Outsourcing Legal Services 130

Redial

APRIL 17, 2024

Regional and Domestic Market Opportunity: As a hub for regional and domestic markets, South Africa experiences increasing demand in sectors such as telecommunications, banking, financial services, insurance, retail, and digital solutions. This is a destination largely productive for U.S.

Business Process Outsourcing 130

Business Process Outsourcing Banking Human Resources Outsourcing 130

Microsourcing

APRIL 9, 2024

Few sectors ride the economic roller-coaster quite like the retail industry. retail volumes will decline at a low-single-digit rate in 2024, particularly in discretionary categories 1. retail volumes will decline at a low-single-digit rate in 2024, particularly in discretionary categories 1.

Retail 52

Retail MicroSourcing Outsourcing Offshoring 52

Everest Group

DECEMBER 19, 2022

DOWNLOAD THE FULL REPORT Acing the Art of Platform-driven Growth: Software Product Engineering Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this PEAK Matrix® assessment, we: In this report, we share: Everest Group’s services PEAK Matrix® evaluation of engineering service providers associated with software product engineering (..)

Engineering 130

Engineering Software Service Insurance 130

Perficient Digital Transformation

MAY 17, 2023

It seems obvious that general retailers need actionable data to drive business decisions, but many healthcare organizations (HCOs) are businesses that rely in the same engagement and transactional information. This includ es not only digital analytics , but touchpoints like call center, retail, CRM, EDW, API, etc.

Analytics 111

Analytics Healthcare E-Commerce Call Center 111

3Pillar Global

MAY 3, 2024

They collectively insure ~130 million Americans, including nearly half of the employer market. I’ve also conducted numerous interviews with self-insured employers and the brokers they partner with. New technology is often a primary driver of disruption in health insurance, accelerating both product and business model innovation.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Everest Group

MAY 28, 2024

We’ve already begun planning the next AR-focused event in our ongoing series – look for more details about our upcoming LinkedIn Live on May 8.

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

MAY 28, 2024

We’ve already begun planning the next AR-focused event in our ongoing series – look for more details about our upcoming LinkedIn Live on May 8.

Retail 130

Retail Healthcare Right-Sizing Research 130

Simplr

AUGUST 31, 2022

It applies to subscription-based accounts like telecom, insurance, cable, entertainment, publishing, utilities, and internet providers. This covers virtually everything else you buy; from retail to airlines; from automobiles to groceries. Retail suffers from huge passive customer attrition. 5: Insurance.

Retail 98

Retail Banking Insurance Call Center 98

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the market potential and provider landscape in this blog. Low code/no code benefits.

Insurance 147

Insurance Banking Reduced Costs Collaborations 147

Everest Group

MAY 9, 2024

Conversely, increasing the volume of orders across channels might be essential for optimizing strategies for a retail or Consumer Packaged Goods (CPG) enterprise. In the Banking, Financial Services, and Insurance (BFSI) sector, a targeted metric could be reducing forbearance negotiations or improving loan collection efficiency.

Service 147

Service Collaborations Outsourcing Services Contracting 147

Everest Group

MARCH 31, 2023

Impact of the UBS-CS transaction The merger of the two giants will have ripple effects on the BFS market, including: Slowed growth in Europe: If the crisis trickles down to other banks and lasts long, revenue growth in the banking, financial service, and insurance (BFSI) segments will be impacted in the near to mid-term.

Banking 130

Banking Marketing Service Insurance 130

Magellan Solutions

AUGUST 19, 2021

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Here are some pandemic-sparked retail banking trends worth keeping an eye on for 2022 and beyond: The emergence of the neo-normal. COVID-19 caused drastic consumer behavior shifts.

Banking 52

Banking Retail BPO Finance 52

Everest Group

OCTOBER 31, 2022

metaverse and DeFi in the banking, financial services and insurance segments in its Market Report, “ Future of Financial Services – Web 3.0, Educate and engage retail and institutional investors on the benefits and pitfalls as they will soon seek advisory services around the potential of Web 3.0 Metaverse, and Decentralized Finance.”

Banking 130

Banking Advisory Service Co-Sourcing 130

Everest Group

SEPTEMBER 29, 2021

Sectors such as insurance or oil and gas that typically do not have very high margins usually have visibly low time and materials (T&M) costs or managed services pricing compared to enterprises in well-performing verticals such as life sciences, retail, investment management, or capital markets.

Outsourcing 130

Outsourcing E-Commerce Service Advisory 130

Everest Group

JUNE 27, 2024

It was also planning to cut jobs in the investment banking segment In February 2024, Standard Chartered was reported to have been looking at restructuring plans for its investment banking division 3.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

FEBRUARY 16, 2024

This report features 30 FCC operations service provider profiles and includes: Each provider’s relative positioning on Everest Group’s PEAK Matrix® for FCC operations Providers’ market impact Providers’ vision and capability assessment across key dimensions Enterprise sourcing considerations Scope Industry: BFS Geography: global The assessment is based (..)

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Automation Anywhere

MARCH 9, 2021

It’s already being used in a broad range of use cases, including invoice processing , insurance claims , and know-your-customer (KYC) initiatives at financial institutions. And included in any discussion of intelligent automation is one increasingly important AI technology: computer vision.

Automation 97

Automation Robotics Process Automation Insurance Out-Tasking 97

IBM Services

OCTOBER 30, 2023

One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency.

Analytics 83

Analytics Insurance Retail Streamline Operations 83

Premier BPO

SEPTEMBER 21, 2023

The Symposium successfully united professionals from diverse sectors such as Healthcare, Financial Services, Insurance, Contact Centers, Customer Relations, and beyond, all focused on enhancing the customer experience.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Magellan Solutions

JULY 10, 2018

It is very seldom that people apply voluntarily for an insurance. Most of the time, insurance companies need to go where they are. For example, when Best Life Rates surveyed a number of Americans, the majority of the respondents did not consider insurance as a necessity. Growing An Insurance Company With Telemarketing.

Insurance 40

Insurance Call Center Sales Research 40

Mercans

FEBRUARY 6, 2025

Mercans services span multiple industries, such as Aerospace & Defense, Banking, Financial Services, Government, Healthcare & Life Sciences, High-tech, Insurance, Manufacturing, Nonprofits, Retail & CPG, Telecom, Media & Entertainment, and Travel & Transportation. We are truly grateful.

Payroll 52

Payroll Engineering Streamline Operations Insurance 52

IBM Services

NOVEMBER 30, 2023

In Florida and California, where hurricanes and wildfires respectively have become more rampant, some insurance providers are choosing to stop servicing these regions entirely. In retail, for example, use future flood risk predictions to inform store location planning, raw material procurement, and inventory supply chain logistics.

Insurance 92

Insurance Retail Efficiency Management 92

Raya Contact Center

MARCH 10, 2022

RCX’s operations focus on promising industries, such as communication and media industries, technology, consumer electronics, travel and hospitality, banking and insurance, automotive, retail industries, fast food, e-commerce, healthcare, and public services. RCX provides its services in over 15 languages.

E-Commerce 98

E-Commerce Business Process Outsourcing Insurance Retail 98

Raya Contact Center

FEBRUARY 24, 2022

RCX’s operations focus on promising industries, such as communication and media industries, technology, consumer electronics, travel and hospitality, banking and insurance, automotive, retail industries, fast food, e-commerce, healthcare, and public services. RCX provides its services in over 15 languages.

E-Commerce 98

E-Commerce Business Process Outsourcing Insurance Retail 98

Magellan Solutions

JUNE 12, 2018

It is very seldom that people apply voluntarily for an insurance. Most of the time, insurance companies need to go where they are. For example, when Best Life Rates surveyed a number of Americans, the majority of the respondents did not consider insurance as a necessity. Growing An Insurance Company With Telemarketing.

Insurance 40

Insurance Call Center Sales Research 40

Groove Technology

MAY 18, 2023

Healthcare: MuleSoft helps healthcare organizations integrate electronic medical records (EMRs), patient portals, insurance systems, and other healthcare-related applications to improve patient outcomes, reduce costs, and enhance the patient experience.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

Premier BPO

OCTOBER 23, 2024

Similarly, retail companies leverage ETL to manage sales data across different locations, allowing them to analyze trends, optimize inventory levels, and tailor marketing strategies based on customer preferences.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Everest Group

MAY 11, 2023

The competition can be further intensified with the entry of players like Walmart and Amazon expanding their retail clinic presence Greater revenue dip : A recession leads to an increase in uninsured patients which negatively affects hospitals’ revenue streams.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130