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The increased demand for IT services last year, Terrado further explained, helped place these trainees into mainstream IT positions. She cited this along with process optimization and innovation as the other factors that helped contribute to last year’s increased IT outsourcing revenue. .
Historical Context and Evolution The journey of outsourcing in technology began in the late 20th century when businesses started to outsource simple data processing tasks overseas. This period saw the birth of the global IT services market, which provided not only cost benefits but also operational efficiencies.
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