Redial

NOVEMBER 8, 2023

In this blog, we’ll share our experience as a contact center company and shed light on the crucial elements we evaluate to determine new site locations, all while highlighting our commitment to positively impacting communities and job generation. At Redial, we firmly believe in giving back to the communities where we operate.

Outsourcing 130

Outsourcing Labor Costs Jobbing Outsourcing Operations 130

Everest Group

SEPTEMBER 14, 2023

Governing bodies like the Department of Trade, Industry, and Competition (DTIC), Business Process Enabling South Africa (BPESA), and CapeBPO provide resources and reward job creation Cultural Affinity: South Africans’ familiarity with US and UK culture and shared holiday celebrations create cultural similarity with global markets for CX delivery.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Ivemsa

APRIL 14, 2023

Since 2020, a rising number of companies have begun to diversify their portfolios or completely move their outsourced operations from China to Mexico. and other foreign manufacturers to operate in a more cost-effective way. This is applicable to entry-level production jobs ranging from 50-100 workers.

Nearshoring 52

Nearshoring Manufacturing Labor Costs Outsourcing Operations 52

NoonDalton

NOVEMBER 13, 2023

RPA bots can handle tasks like data entry, invoice processing, and basic HR functions, significantly reducing the time and cost involved. Quality Assurance: AI tools are employed to monitor and evaluate the quality of work in outsourcing operations.

Outsourcing 52

Outsourcing Jobbing Collaborations Automation 52