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How Developers Can Speak Clients’ Language and Avoid Miscommunication

Groove Technology

By Ali Nguyen, Senior Software Engineer at Groove Technology As a software developer, I used to believe that my job was all about solving complex technical problems. I actively look for opportunities to improve by: Presenting technical updates to non-technical stakeholders. Writing documentation with clear, concise explanations.

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Senior Analyst – Presales Solution (Application Services)

Everest Group

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

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Senior Analyst – Cybersecurity

Everest Group

APPLY ON LINKEDIN Job Title: Senior Analyst – Life Sciences Location City: Gurugram, Haryana, India Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

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Remote Work vs Office Work in Software Consulting: What’s the Best Scenario in 2024?

Perficient Digital Transformation

Polyworking possibility (additional side jobs). The article Pros and Cons of Working From Home vs. Working in an Office points out that remote work is the third biggest motivator for employees looking for a job. Challenges: Difficulties in maintaining team cohesion and organizational culture. Reinforces organizational culture.

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Build Recruitment Resilience: Attract Top Talent in Any Market

Economic downturns and expansions both present unique challenges that can make or break your recruiting efforts. But here’s the good news: resilient recruiting strategies give you the boost you need to take charge of the job market and attract top talent in any economic climate.

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Training The Workforce: AI For Call Center Agent Development

31 West

Consistent, purpose-built training is what will motivate people to give their all on the job. Your training programs must be data-driven, built on evident knowledge gaps, and presented in an engaging and quantifiable way if they are to be successful. It is equally important for an inbound call center or after hours call center.

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

Governing bodies like the Department of Trade, Industry, and Competition (DTIC), Business Process Enabling South Africa (BPESA), and CapeBPO provide resources and reward job creation Cultural Affinity: South Africans’ familiarity with US and UK culture and shared holiday celebrations create cultural similarity with global markets for CX delivery.

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