Everest Group

OCTOBER 23, 2023

Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. To better understand how successful change management is implemented, we recently hosted a webinar with Victoria Roehrich, Senior Director of Strategy, Transformation, and Change Management at PepsiCo.

Global Business Services 64

Global Business Services Management Service Research 64

Everest Group

NOVEMBER 9, 2021

Today, the challenge has become a widespread talent shortage and has spiraled into rising attrition rates, higher internal salary demands from employees, and increasing outsourcing rates across job skill sets. With such a massive shift, what viable options are available to mitigate the impact of the talent shortage?

Outsourcing 98

Outsourcing Analytics Research Jobbing 98

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. The UK financial sector is under pressure amid high inflation, lower interest margins, shrinking profits, and a rise in digital banking services. Catch our webinar, What’s Next in Financial Services? What are the Implications for the Outsourcing Industry?

Banking 59

Banking Outsourcing Service Sales 59

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52

Everest Group

MAY 31, 2023

Employee and job candidates’ perceptions of an employer’s brand can significantly impact talent acquisition and retention. Watch the webinar to learn more on this topic, Winning Employer Value Propositions: Strategies from Top GBS Employers. Read on to learn why building a positive brand perception is crucial in today’s war for talent.

Global Business Services 52

Global Business Services Advisory Research Jobbing 52

Everest Group

APRIL 26, 2024

According to the Talent Readiness for Next-generation IT Services PEAK Matrix ® Assessment 2023, IT service providers reported the lack of project-ready resources as a critical barrier in building a future-ready workforce. Developing a robust framework to evaluate and identify gaps in workforce project readiness is crucial.

Jobbing 64

Jobbing Sourcing Design Service 64

Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. On-Demand Webinar: “Elevate Your GBS Employer Brand: Lessons from Top Employers. on job satisfaction ratings is increasing across geographies.

Global Business Services 52

Global Business Services Service Banking Advisory 52

HCL Technologies

APRIL 7, 2023

HCL provides software and services to U.S. Yes No Would you like to receive case studies, whitepapers, newsletters, announcements, and other relevant updates about products and services, events and webinars from HCL Technologies? Why are we asking you this? Why are we asking you this? Please contact ImmixGroup, Inc.

Government 52

Government Jobbing Outsourcing Operational Costs 52

Simplr

DECEMBER 15, 2021

Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .

Co-Sourcing 98

Co-Sourcing Right-Sizing Jobbing Sales 98

Everest Group

DECEMBER 10, 2021

The talent shortage seems to be all-pervasive across all job levels and has spread beyond IT and high-end digital skills. Webinar: It’s Not a Talent War, It’s a New Reality. Everest Group will present the findings of its 2022 Key Issues Study in a December 14 webinar. Register for the webinar here. About Everest Group.

Research 52

Research Government Sourcing Engineering 52

Everest Group

JULY 4, 2022

To learn more about these virtual and real-world market opportunities and what actions technology and service providers should take, read on. Everest Group is witnessing great interest in our Metaverse research and our recent webinar Web 3.0 What should technology and service providers do?

Marketing 98

Marketing Research Collaborations Manufacturing 98

Zinnov

DECEMBER 4, 2022

Among the industries that Quantum Computing has the potential to revolutionize, the Financial Services industry stands out for several reasons. First, the size of the prize is hefty – Quantum Computing is set to generate up to USD 40-45 Bn in revenues in the Financial Services industry alone upon its maturity by 2040 with a CAGR of ~40-42%.

Service 59

Service Research Government Collaborations 59

Everest Group

FEBRUARY 16, 2023

The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Advisory 40

Advisory Event Management Research Jobbing 40

Perficient Digital Transformation

JANUARY 24, 2023

While this may have been the catalyst that propelled the purchasing of goods and services online forward, this trend only makes sense- who doesn’t want a seamless process that requires minimal human interaction? Personalization in B2B means enabling each business buyer to do their job more efficiently. Please register to join us!

Right-Sizing 69

Right-Sizing Sales Reduced Costs Manufacturing 69

Everest Group

SEPTEMBER 28, 2023

Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition. Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations. LEARN MORE ABOUT Top Service Providers

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Capgemini

JANUARY 16, 2024

Our Connected Employee Experience enables hybrid working by connecting employees with everything they need to execute their job anytime, anywhere, and from any device. Our Leadership position in NelsonHall’s NEAT Evaluation of Advanced Digital Workplace Services reinforces our commitment to delivering end-to-end holistic workplace solutions.

Design 52

Design Collaborations Flexibility Jobbing 52

Everest Group

FEBRUARY 16, 2023

The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Marketing 40

Marketing Advisory Analytics Event Management 40

Everest Group

MAY 21, 2024

Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing. The rising demand for attractive job opportunities in related fields like data science compounds this increasing demand. Contact us to learn more.

Insurance 64

Insurance Outsourcing Flexibility Risk Management 64

Everest Group

APRIL 7, 2022

After few initial hiccups, almost all the major global service delivery geographies e.g., India, Philippines, Poland etc. quickly adapted to the remote working delivery model, ably fulfilled services, and resolutely maintained service quality levels. Restoring pre-pandemic economic activity.

BPO 52

BPO E-Commerce Service Government 52

Everest Group

JUNE 22, 2023

APPLY ON LINKEDIN Job Title: Digital Marketing Strategist – Events Location City: United States (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Marketing 40

Marketing Event Management Advisory Research 40

31 West

FEBRUARY 3, 2023

Customer service software lets you streamline service desk operations and deliver consistent and quality service. You can work with an internal support team or an outsourcing IT service desk provider ; these solutions can help you get the best out of your teams while creating a positive customer experience.

Software 130

Software Customer Support Administrative Automation 130

SIG Speaks

NOVEMBER 16, 2022

Not only is it more expensive to get crucial goods and services today, but supply chain issues and labor shortages create extensive delays. There are five key factors that are crucial to navigating sourcing uncertainty when inflation, supply chain issues, fuel shortages, and labor issues mean certain goods and services are in short supply.

Sourcing 40

Sourcing Reduced Costs Jobbing Marketing 40

Everest Group

FEBRUARY 22, 2024

Delve into this transformative shift and potential opportunities for enterprises and service providers in this blog. Everest Group research found enterprises ranked productivity as a top three expectation from service providers in 2024. Reach out to discuss further. “Our vision is pretty straightforward.

Out-Tasking 64

Out-Tasking Cybersecurity Government Service 64

Everest Group

FEBRUARY 24, 2023

It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. Example 2 : A leading BPO service provider was in the middle of its managed BPO services contract with a large UK-based client.

BPO 52

BPO Services Contracting Outsourcing Manufacturing 52

Everest Group

JANUARY 10, 2024

APPLY NO W Job Title: Digital Marketing Executive – Events Location: United Kingdom (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions. Professional services firm experience preferred.

Marketing 40

Marketing Event Management Advisory Research 40

Everest Group

AUGUST 9, 2024

Picture your favorite brands offering customized solutions for your needs, with customer service that feels less like a transaction and more like a genuine interaction. Gen AI isn’t here to steal our jobs; it’s here to supercharge them. Designing for empathy Think of AI as your trusty sidekick, not the hero of the story.

Customer Service 64

Customer Service Collaborations Design Out-Tasking 64

The Scalers

NOVEMBER 30, 2022

A slow roll-out of new products and services can negatively affect a company’s bottom line, but keeping up with consumer demands is challenging. Some, unfortunately, had this experience with offshore development service providers. If you missed this webinar, we’re sharing some of the key takeaways in this article.

Offshoring 92

Offshoring Co-Sourcing Engineering E-Commerce 92

Everest Group

OCTOBER 26, 2023

We proudly announced that in just the first year of the commitment, the global services industry is within striking distance of the three-year target. Impact sourcing can provide a viable workforce solution for the jobs of tomorrow. Together, we are embarking on a collaborative mission to enhance lives through impact sourcing.

Impact Sourcing 64

Impact Sourcing Sourcing Government Research 64

Automation Anywhere

DECEMBER 2, 2020

If you’re hiring a third-party service provider for the job, consider the amount you would pay for the consultants. For example, having an in-house development resource could cost less than hiring a third-party service provider. The cost varies based on how the development is done.

Robotics Process Automation 97

Robotics Process Automation Infrastructure Costs Automation Jobbing 97

Globalization Partners

AUGUST 9, 2022

It’s not enough to sell great products, offer quality services, or use the latest and most sophisticated technology — people are the real beating heart of a solid company. This means recruiting the best people for the job is paramount to success. Interview candidates online. Leverage the right tech.

Collaborations 133

Collaborations Out-Tasking Global Recruiting Jobbing 133

Everest Group

JULY 4, 2022

To learn more about these virtual and real-world market opportunities and what actions technology and service providers should take, read on. Everest Group is witnessing great interest in our Metaverse research and our recent webinar Web 3.0 What should technology and service providers do?

Marketing 52

Marketing Research Collaborations Manufacturing 52

Perficient Digital Transformation

MARCH 23, 2022

I recently connected with her to discuss what it’s like to serve Perficient’s healthcare clients and how her background as a registered nurse impacts this service. See open jobs or join our talent community for career tips, job openings, company updates, and more! Thank you for joining me today, Kristina.

Healthcare 119

Healthcare Collaborations Insurance Jobbing 119

Everest Group

MARCH 1, 2023

Some functions like job screening, content development, and job pricing will see a greater impact than other roles, as illustrated below: Current mapping of ChatGPT and similar AI across the talent management value chain Where can ChatGPT replace human involvement in the near and long term?

Marketing 52

Marketing Co-Sourcing Content Writing Finance 52

Globalization Partners

AUGUST 2, 2022

As the job market becomes extraordinarily competitive, finding specialized talent can be a daunting task. It’s not just about advertising your job openings; it’s about marketing yourself as an employer, promoting your organization, and work culture. It does what job ads can’t. so you can reach the maximum number of candidates.

Marketing 98

Marketing E-Commerce Global Recruiting Jobbing 98

Everest Group

JUNE 13, 2024

APPLY ON LINKEDIN Job Title: Public Relations and Content Writer Location City: United Kingdom (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 40

Marketing Jobbing Research Advisory 40

Globalization Partners

AUGUST 24, 2022

Furthermore, employers are legally required to cover the cost of utilities used in the home for business purposes, including electricity, internet service, and phone plans. However, studies have found that remote work can reduce job-related stress.” Are remote jobs the future? How do the Dutch support remote work?

Flexibility 81

Flexibility Jobbing Healthcare Analytics 81

Everest Group

MARCH 23, 2023

Her impeccable English and story about finding the confidence to talk to her doctor in English about health issues captivated and inspired the audience Innus Khan was expected to take over his modest family business in While he yearned for independence, his rural upbringing deprived him of essential job skills.

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Government 52