Intugo

NOVEMBER 27, 2024

Alternatives to Global Delivery Centers If the investment in a full-scale GDC feels too large, companies can explore alternative solutions, such as: Outsourcing: Outsourcing specific tasks like IT support or customer service may be a more cost-effective solution for companies not ready to commit to a GDC.

Reduced Overhead 40

Reduced Overhead Nearshoring Efficiency Labor Costs 40

Magellan Solutions

MAY 3, 2022

AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. This direct connection calls for quality customer service both in-person and via any communication channel. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. This direct connection calls for quality customer service both in-person and via any communication channel. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

MARCH 4, 2020

One of them is the low labor cost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. It decided to offshore its back-office operations to India. This company entrusts its customer service to some companies in India and the Philippines. General Electric (GE) . Don’t worry!

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64