Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Utility Sector.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Intugo

NOVEMBER 27, 2024

For smaller companies, outsourcing specific functions may be a more flexible option. Location Benefits: Evaluate potential GDC locations for talent availability, cost of living, time zone alignment with your existing operations, and regulatory ease.

Reduced Overhead 40

Reduced Overhead Nearshoring Efficiency Labor Costs 40

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Among them are: Greater operational control.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

Magellan Solutions

MARCH 4, 2020

The outsourcing industry of India has experienced rapid growth over the years. Such factors have enabled India to provide quality solutions at a low cost. . When outsourcing minor business aspects, companies would consider India. However, even the promising outsourcing destination faces business downfalls.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

MAY 6, 2020

Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Utility Sector.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

NOVEMBER 7, 2023

Outsourcing is becoming a trend in the business world right now. Did you know that global spending on outsourcing is predicted to hit $731 billion this year, 2023, from the $92.5 Companies of all sizes are realizing the benefits of outsourcing. This can lead to increased efficiency, cost savings, and improved quality of work.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

JULY 26, 2021

Hiring an answering service can help you boost your customer service quality and bring so many benefits to your business, such as: Boost staff productivity. Helps control labor costs. Inbound & outbound 24 7 live answering service jobs . 45/minute at low cost international agencies to $.75-$.90/minute

Call Center 40

Call Center Service E-Commerce Sales 40