Perficient Digital Transformation

JANUARY 23, 2023

Traditionally, Managed Services Providers (MSPs) have focused on areas like IT, Network, Infrastructure, Cloud, Security, and third-party vendor software management. We consult with our client to hash out these proactive work plan and create a proactive maintenance playbook.

Managed Services 64

Managed Services Management Service Analytics 64

NoonDalton

SEPTEMBER 9, 2024

Business leaders are struggling to manage workloads and maintain productivity, leading many to turn to outsourcing or managed services. At its core, traditional outsourcing refers to delegating specific business activities or tasks to an external third-party provider. What are Managed Services?

Managed Services 52

Managed Services Outsourcing Management Service 52

Premier BPO

SEPTEMBER 10, 2024

1 Define a Data Strategy A comprehensive data strategy, mapped out with your business objectives, lays the groundwork for becoming a data-driven organization. However, understanding alone isn’t enough, as an organization needs to take some vital steps to overcome the intricacies of leveraging data-driven insights.

BPO 244

BPO Co-Sourcing Government Efficiency 244

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. So it is normal to explore managed service provider best practices to ensure overall industrial development. 7 Managed Service Provider Best Practices. percent from 2021 to 2028.

Managed Services 130

Managed Services Right-Sizing Cybersecurity Automation 130

Magellan Solutions

SEPTEMBER 18, 2021

What are data management services vital for businesses? Reasons Why Data Management Is Important To SMEs. A data management system significantly improves data processes and enhances the business value of an organization’s data assets. . Most organizations don’t know the ins and outs of data. Data Consistency.

Managed Services 52

Managed Services Management Service Out-Tasking 52

Premier BPO

JUNE 1, 2021

These operations consist of all the tasks carried out within a company by its workforce, with the difference between front office and back office defined by the nature of the functions executed. “Do Contracting out in the same country but other states is called onshoring. Order Management. Data Management Services.

Business Process Outsourcing 130

Business Process Outsourcing Outsourcing BPO Administrative 130

31 West

JANUARY 9, 2022

This could ultimately leave a sort of puzzle between setting up an in-house help desk support or outsourcing your help desk support services if you don’t already have one set up. A help desk support is mostly tasked with resolving technical problems employees or end-users may encounter. 5 Reduce Daily Management Headaches.

Outsourcing 130

Outsourcing Service Out-Tasking Software 130

Perficient Digital Transformation

APRIL 11, 2022

I am extremely excited to announce that, as of April 2022, Perficient’s Managed Service Offerings for Amazon Connect and PACE (Perficient Amazon Connect Experience) can be found on the AWS Marketplace. With all those constant requests, you would have to spend days to figure out even a small change.

Administrative 116

Administrative Managed Services Analytics Out-Tasking 116

31 West

APRIL 16, 2024

Check out its three main membership plans, which are loaded with different functionalities, and choose the one that fits your goals. Logging their activities on your website and tracking their interactions are important for better customer management. Now, all tasks can be managed within HubSpot.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

31 West

JANUARY 25, 2023

They can fix it on their own, while the more complex issues can be routed to the IT agent through its ticket management module. This SaaS product delivers an excellent user experience and serves as a one-stop platform for all service management tasks. Using AutoTask, you can automate repetitive tasks.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

TTEC

SEPTEMBER 10, 2021

Outsourcing and managed services are appealing options for many companies at a time when workforces are stretched thin. Both involve receiving business services from a third party but determining which of the two options is the better fit could make the difference between a thriving company versus just staying afloat.

Managed Services 52

Managed Services Outsourcing Service Management 52

31 West

NOVEMBER 8, 2022

As security has become a priority for all companies, people are seeking the help of qualified and experienced service desk providers to streamline their IT functions. But contracting out this part of your management can help cut costs, improve operational efficiency, increase network security , and speed up your business’ growth.

Management 130

Management Service Out-Tasking Flexibility 130

Groove Technology

MAY 12, 2022

Offshore development is a type of collaboration in which the third-party entity trusted to complete the tasks is located in another country. They will assist you in completing your task as quickly as possible. The development team or developers work in accordance with their assigned tasks. Developers Bring Easy Management.

Offshoring 130

Offshoring E-Commerce Out-Tasking Engineering 130

Perficient Digital Transformation

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. According to the report, “Integrated service providers support the automation lifecycle. Some have also invested in building intelligent automation accelerators and platforms. “.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

31 West

JULY 1, 2022

A Managed Service Provider (MSPs) uses RMM software to remotely monitor clients’ networks, endpoints, and devices. And the best RMS software should be able to do these tasks of MSPs in an efficient and time-saving manner by automating repeated network processes. So customer’s concerns are managed most efficiently.

Software 130

Software Automation Out-Tasking Right-Sizing 130

Max BPO

SEPTEMBER 12, 2021

Collecting your own money from customers is a tedious task. Examine every application and filter out the inefficient ones. There are various accounts receivable outsourcing services providers to serve you in such situations. The accounts receivable outsourcing companies can carry out these operations for you. Conclusion.

Accounting 52

Accounting Managed Services Management Outsourcing 52

31 West

AUGUST 25, 2022

It also supports and manages your network system, virtual machine , and cybersecurity efforts. Whether you run a big enterprise or a start-up, IT-managed services can help you with more effortless and productive business practices. Let’s read it out to know how managed IT service can benefit your business.

Management 130

Management Service Cybersecurity Out-Tasking 130

31 West

MARCH 7, 2023

Outsourcing the IT help desk seems like the only viable option for managing simple to complex technical tasks. These companies do not just have a proficient team that’s available 24/7 at your disposal, but they use a wide range of ITSM tools for maximizing efficiency and streamlining all routine tasks.

Software 130

Software Out-Tasking Automation Management 130

Premier BPO

OCTOBER 1, 2024

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Organizations that effectively leverage database management can use data to drive decisions, innovation, and competitive advantage.

Management 130

Management Co-Sourcing Government Analytics 130

Paysquare

SEPTEMBER 4, 2023

The HR team was given the task to motivate employees, engage them, and encourage them. In between these important activities, it not possible for the HR team to manually calculate payroll, dispatch salaries, and manage deductions. At the onset of the COVID-19 pandemic, payroll management services were highly disrupted.

Payroll 95

Payroll Out-Tasking Managed Services Insurance 95

Perficient Digital Transformation

JUNE 7, 2022

An integrated end-to-end machine learning environment incorporating managed services for experiment tracking, model training, feature development & management, test ML models and serve. Control Plane includes the backend services that Azure Databricks manages its own Azure account. Databricks Machine Learning.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Intugo

JANUARY 31, 2023

Traditionally, companies have been in charge of carrying out the entirety of their operations internally. For example, the contracting out of functions such as customer care or accounts payable has become a means by which companies can reduce their costs. Customer service: call centers, claims, and surveys.

BPO 98

BPO Business Process Outsourcing Administrative Reduced Costs 98

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

SEBPO

FEBRUARY 13, 2023

“Thank you all for your great support and service. I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast.

Software 98

Software Outsourcing Out-Tasking Automation 98

Outsource Workers

APRIL 13, 2023

Hiring an email management virtual assistant is the way forward, allowing you to save time and remain focused on important clients. Having the correct email virtual assistant on board can drastically improve the time you dedicate to critical tasks, which boosts growth. Why Should You Hire Someone To Manage Your Inbox?

Management 98

Management Out-Tasking Accounting Administrative 98

Perficient Digital Transformation

FEBRUARY 14, 2023

As IT leaders and VPs of IT, navigating the challenges of digital transformation can be a daunting task. Collaboration here is no small task, but critical to future-proofing your transformation. Be sure to check it out. Understand that strategy and planning are worthy investments for long-term success.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

Premier BPO

JULY 11, 2023

Client Example: A financial institution maintains flexibility by outsourcing data analysis tasks to Premier BPO, allowing it to scale operations based on market demands without compromising data accuracy or security. This also ensures the availability of resources required for specific projects and tasks, round-the-clock.

Offshoring 100

Offshoring Reduced Overhead BPO Co-Sourcing 100

31 West

JANUARY 20, 2023

Let’s check out the features, pros, and cons of each. ManageEngine is a robust IT management software designed for technicians and businesses of all sizes. More than 65,000 businesses use Jira Service Desk to automate their IT operations worldwide. What is ManageEngine?

Software 130

Software Automation Out-Tasking Design 130

31 West

SEPTEMBER 7, 2022

The answer thus lies with Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). For example, you can outsource your help desk management, hire technicians for scheduled maintenance or simplify the billing process. These are routine tasks for almost every business out there.

Cybersecurity 130

Cybersecurity Out-Tasking Flexibility Efficiency 130

31 West

JUNE 11, 2024

Customer relationship management is a practice that has not only withstood the test of time since the 1960s but has also transformed how businesses like out-of-hours call center companies, operate. Automate repetitive tasks, like collecting and capturing customer information, scheduling reminders, and managing emails.

Marketing 130

Marketing Customer Service Software Sales 130

Everest Group

SEPTEMBER 6, 2022

Not only are they continuing their regular tasks, but they also are building and maintaining system pipelines and common platform capabilities and cross-training and upskilling talent in a budget-tightening environment. Impact on technology service providers. This cannot be sustained.

Engineering 130

Engineering Management Out-Tasking Service 130

SEBPO

APRIL 27, 2023

Despite your best efforts, your revenue targets can sometimes feel out of reach. Next, ask some big questions: what is out in the market that competitors are doing, and how come we aren’t doing that too? and if they say their revenue is down a little bit, we remind them that our specialty is helping to manage services.

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

31 West

MARCH 6, 2023

It provides centralized management across multi-cloud environments. It provides service agents with the necessary tools to quickly identify and resolve issues. BMC Helix ITSM offers automatic task bundling, proactive change and risk management, and personalized dashboards. Someone from BMC’s sales team will reach out.

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Premier BPO

SEPTEMBER 10, 2024

1 Define a Data Strategy A comprehensive data strategy, mapped out with your business objectives, lays the groundwork for becoming a data-driven organization. Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Everest Group

FEBRUARY 23, 2023

Exhibit 1: The role of ESPs in extracting value out of brand communities Engagement strategy ESPs need to devise a strategic implementation roadmap in collaboration with creators and influencers to create impactful communities for brands from the ground up. This is where the role of ESPs becomes extremely crucial, as illustrated below.

Service 130

Service Co-Sourcing Marketing Out-Tasking 130

Automation Anywhere

MAY 18, 2021

Working with the Systems Applications and Products (SAP) landscape, the company has end-to-end process automation that supports customer billings as well as task-based automation that processes customer credit memos or credit and rebills. The codes developed in Automation Anywhere don't tend to go back, skip, or miss out.”

Robotics Process Automation 98

Robotics Process Automation Energy & Utilities Finance Automation 98

AS White Global

MAY 30, 2021

In outsourcing, you’re sending tasks to a different company whose workforce is anonymous to you. But that’s not to say that it’s an inferior business model – you just have to figure out which tasks or projects would be done well in this option. What is outsourcing? . Offshoring as a long-term approach to success .

Offshoring 80

Offshoring Outsourcing Out-Tasking Reduced Costs 80