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Technology played a pivotal role as digital platforms and tools streamlinedoperations, improved candidate sourcing, and enhanced workforce management. Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations.
In this challenging environment, enterprises’ immediate goals are to reduce costs, streamlineoperations, and achieve quick and tangible benefits from all their investments. By delivering superior CX , an organization can stand out without having to cut prices to compete. CXM outsourcing is a viable option during an economic downturn.
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