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BPO market update: a plan for the future

Microsourcing

As the Chief Executive Officer of MicroSourcing , I am blessed to lead the largest and leading provider of managed or hosted offshore services in the Philippines and am extremely passionate about not only the business itself but the sector in which I am proud to work.

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How outsourcing is helping deliver retail and eCommerce success

Microsourcing

Along with my MicroSourcing colleague Sean Baker, Barbeques Galore CFO Mitchell Koureas and Adore Beauty Group CXO Nicola Clement, we spent almost an hour exploring how outsourcing is a valuable tool for retail businesses of all sizes to address labor shortages, reduce attrition rates and extend service hours.

Retail 52
professionals

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2023 financial services market update

Microsourcing

Each year we get further away from the events of early 2020, and it gets easier to forget just how uncertain that period was.

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Top 17 Healthcare Call Center Companies in 2021

Magellan Solutions

The healthcare contact center market is broadly segmented. Healthcare services outsourced are: provider services. payer services. pharmaceutical services. Due to this, the demand for healthcare telephony services is at an all-time high. Services offered of medical call center consulting centers.

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5 ways AI is changing customer service

Microsourcing

market share. More than a century after it started life as a grocery wholesaler 2 , Jumbo is every bit a retail juggernaut and much of its modern-day success is due to a growing commitment to intelligence-driven customer service. One hundred years of history. About 100,000 employees across 700 stores 1.

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The ultimate guide to outsourcing data processing services

Microsourcing

For more than a century, Harvard Business Review has been a go-to resource for managers wanting insights into topics such as leadership, negotiation, strategy, marketing and finance.

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This is How Work Environment Helps Call Center Outsourcing Philippines Be The Best In Any Industry

Magellan Solutions

Why is Call Center Outsourcing Philippines the top destination for offshore services? Contact Center Services Philippines Work Environment. Call centre services Philippines firms frequently go to considerable efforts to guarantee that they can wow their clients with their outcomes. . Microsourcing. Service Focus.