Everest Group

SEPTEMBER 10, 2024

IST Procurement today faces constant pressure to reduce costs while adding value, such as improving efficiency, driving supplier innovation, managing risk, incorporating emerging technologies like generative AI, and helping the organization achieve its environmental, social, and governance (ESG) goals, among others. PT | 10 a.m.

Design 130

Design Sourcing Reduced Costs Outsourcing 130

Premier BPO

JUNE 28, 2024

The adoption of AI tools appears to focus more on increasing automation and reducing costs, assuming that CX will improve; unfortunately, many companies have misread the potential impact on the customer experience across touchpoints along the customer journey.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

Groove Technology

OCTOBER 1, 2024

In addition, the article also presents 10 other strategies to reduce costs such as applying Agile methods, effective project planning and optimizing team structure. According to McKinsey, adopting Agile methods can reduce software development costs by 20-30% while improving time to market by 20-25%.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

IBM Services

FEBRUARY 13, 2024

For sourcing teams, that means pivoting their mindset around selecting suppliers from a tactical, lowest-cost-above-all approach to a strategic one. Where tactical sourcing is a short-term strategy, strategic sourcing is for long-term business goals. And from that group, 71% would pay a premium for it.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Inventory Management 84

Perficient Digital Transformation

OCTOBER 25, 2024

With the demand for digital transformation growing rapidly, this landscape provides valuable insights into what businesses can expect from service providers, how different companies compare, and the options available based on provider size and market focus. Reduce costs associated with legacy technologies and systems.”

Managed Services 64

Managed Services Management Service Reduced Costs 64

Everest Group

MAY 22, 2024

Read on to discover strategies to improve CXM provider success in a technology-driven market. This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

JUNE 28, 2023

Join this webinar to discover how healthcare providers can rethink their revenue cycle management (RCM) strategies to future-proof their operations, including how technology adoption can significantly improve administrative efficiencies, streamline operations, reduce costs, increase revenue, and reduce dependency on talent.

Healthcare 130

Healthcare Streamline Operations Reduced Costs Administrative 130

Everest Group

SEPTEMBER 17, 2024

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – APAC In 2023, the APAC region’s Customer Experience Management (CXM) market witnessed moderate growth, fueled by the adoption of omnichannel solutions, generative AI, and cloud services and the evolving social media landscape.

Management 130

Management E-Commerce Service Reduced Costs 130

Intelligent Sourcing

MAY 2, 2023

Impact sourcing offers employment opportunities to marginalized populations, connecting you with an untapped market of fresh talent at competitive prices.

Impact Sourcing 52

Impact Sourcing Sourcing Reduced Costs Marketing 52

Obobo

AUGUST 8, 2022

What is eSourcing (electronic Sourcing)? eSourcing, otherwise known as electronic sourcing describes a cloud-based digital solution for collecting and comparing information about multiple suppliers in order to help a buyer make a more informed choice. E-sourcing is a small, but crucial, component of eProcurement. Evaluation.

Sourcing 59

Sourcing Out-Tasking Reduced Costs Automation 59

Everest Group

JUNE 16, 2023

Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of. For many sourcing organizations, Environmental, Social, and Governance (ESG) considerations have become more visible criteria in selecting strategic suppliers.

Outsourcing 130

Outsourcing Service Government Sourcing 130

Everest Group

FEBRUARY 27, 2024

Enterprises highlighted personalized interactions, cost reduction, and operational efficiency as the top three drivers for gen AI adoption. These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Groove Technology

MAY 14, 2023

MuleSoft is a technology company that provides an integration platform for connecting applications, data sources, and APIs. MuleSoft provides an integration platform that enables businesses to connect their systems, applications, and data sources together. What is MuleSoft? It was founded in 2006 and acquired by Salesforce in 2018.

Sourcing 130

Sourcing Flexibility Automation Reduced Costs 130

Everest Group

MARCH 29, 2023

Other benefits named include reduced cost (20%), reduced trial timelines (13%), more diverse patient populations (13%), getting real time data (7%), and enabling complex scoring and analysis (7%). These findings and more are detailed in the Decentralized Clinical Trials Adoption Playbook. (A

Pharmaceuticals 130

Pharmaceuticals Research Reduced Costs Sourcing 130

Groove Technology

MAY 18, 2023

With the increasing need for businesses to respond swiftly to changing market conditions, customer demands, and technological advancements, MuleSoft’s real-time integration capabilities have become critical for achieving digital transformation success.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

Perficient Digital Transformation

JULY 3, 2024

Data Integration : Seamlessly connect with your Salesforce data and external sources to populate dynamic content within your UIs. Reduced Development Time : Build UIs and workflows with minimal coding, enabling faster time to market. Reduced Costs: Minimize development costs compared to traditional coding approaches.

Insurance 111

Insurance Sourcing Automation Reduced Costs 111

Everest Group

APRIL 10, 2024

Despite the economic uncertainty, the RCM operations outsourcing market has poised itself as a growth star, increasing at a compound annual growth rate (CAGR) of more than 12% from 2021-23. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Obobo

AUGUST 19, 2022

What is eSourcing (electronic Sourcing)? eSourcing, otherwise known as electronic sourcing describes a cloud-based digital solution for collecting and comparing information about multiple suppliers in order to help a buyer make a more informed choice. E-sourcing is a small, but crucial, component of eProcurement. Evaluation.

Sourcing 52

Sourcing Out-Tasking Reduced Costs Automation 52

Everest Group

APRIL 17, 2023

Designed to provide a broad range of shared services, GBS organizations can help enterprises streamline operations and resources, reduce costs, and reach needed talent, all while driving innovation. Strategies to optimize near-term costs Inflation is putting cost takeout pressure on businesses worldwide.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Groove Technology

OCTOBER 1, 2024

According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption. According to a report by Grand View Research, the global KPO market is expected to reach $124.29 the global contract manufacturing market is expected to reach $2.7 billion by 2025. trillion by 2023.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Overall, more than 1,000 MGAs are in the US, and 250-plus operate in the UK, covering nearly 5-10% of the overall insurance market. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Groove Technology

MAY 25, 2023

From sales and marketing to finance and supply chain management, organizations rely on data to make critical decisions. With MuleSoft, businesses can streamline their operations, reduce costs, and improve efficiency by seamlessly integrating their data and applications.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Amzur

OCTOBER 10, 2024

To grasp the concept of supply chain resilience, it’s crucial to recognize its key components: Agility : The capacity to quickly adapt to changing market conditions, customer demands, or unforeseen events. Disruptions can arise from various sources, including: Natural disasters: Earthquakes, hurricanes, floods, etc.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

Neo Group

APRIL 6, 2022

Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations. For over 22 years, they have enabled incredible business outcomes through collaborative solutions that have secured our market-leading position in the sourcing advisory & governance services space.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Capgemini

JUNE 1, 2023

CUSTOMER CENTRICITY: A PROVEN SOURCE OF REVENUE Vinay Patel 01 June 2023 Facebook Twitter Linkedin Customer centricity might seem like a secondary concern for banks – but it isn’t. Investing in CX initiatives can lead to a range of benefits, such as increased customer satisfaction, reduced customer churn, and improved brand perception.

Sourcing 52

Sourcing Banking Analytics Reduced Costs 52

Obobo

DECEMBER 14, 2022

What is Global Sourcing? Global sourcing is the procurement of goods and services from suppliers in multiple countries. It’s a type of sourcing that has become increasingly popular among businesses in recent years as a way to optimize costs and access new markets. What is Global Sourcing? Definition.

Sourcing 40

Sourcing Labor Costs Nearshoring Out-Tasking 40

Groove Technology

OCTOBER 21, 2021

Most used libraries and frameworks among developers, worldwide, as of 2021: Often described as the best development framework built by Microsoft,NET has been on the market for over 2 decades. Areas of Expertise: NET Environments & Libraries.NET Core.NET Core is an open-source framework from Microsoft. Accord.Net. DotNetNuke.

Service 130

Service Software E-Commerce Supply Chain Management 130

Groove Technology

OCTOBER 21, 2021

Most used libraries and frameworks among developers, worldwide, as of 2021: Often described as the best development framework built by Microsoft,NET has been on the market for over 2 decades. Areas of Expertise: NET Environments & Libraries.NET Core.NET Core is an open-source framework from Microsoft. Accord.Net. DotNetNuke.

Service 130

Service Software E-Commerce Supply Chain Management 130

Obobo

JANUARY 24, 2022

In the same way that companies track the revenue generated by their sales and marketing departments, they can also track the cost savings delivered by the finance and procurement departments. As with sales revenues, cost savings are broken down into projected and realised savings. To learn more please visit www.oboloo.com.

Sales 98

Sales Reduced Costs Finance Sourcing 98

SIG Speaks

MAY 16, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Noah Wilson discusses how crowdsourcing could be the innovation that businesses need to succeed in a rapidly changing environnment. In an industry that is constantly shrinking, we need to use innovations to create economies of scale and cut costs where possible.

Sourcing 40

Sourcing Strategic Sourcing Engineering Regulations 40

Obobo

MARCH 7, 2023

What Are The Benefits Of Using Strategic Sourcing For Businesses In Procurement? In today’s competitive market, businesses are constantly striving to gain a competitive edge over their rivals. While many companies focus on marketing and sales strategies, one critical area that is often overlooked is procurement.

Strategic Sourcing 40

Strategic Sourcing Sourcing Reduced Costs Flexibility 40

Groove Technology

FEBRUARY 9, 2023

To succeed, retailers must integrate a growing number of apps and data sources to automate business processes and create seamless shopping experiences that meet customers’ expectations. This is where technology plays a critical role in differentiating retailers.

Retail 130

Retail Sales Sourcing Cybersecurity 130

Groove Technology

JUNE 15, 2023

Talent Sourcing : The outstaffing company leverages its extensive network and recruitment expertise to identify suitable candidates matching the client's criteria. Development outstaffing empowers businesses to adapt seamlessly to changing market dynamics by quickly assembling dedicated teams tailored to specific projects.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

3Pillar Global

MAY 3, 2024

Regional payers have formed the cornerstone of the US health sector, particularly within well-established commercial markets. They collectively insure ~130 million Americans, including nearly half of the employer market. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Obobo

MARCH 20, 2023

What Is Global Sourcing And Procurement And Why Is It Important? Global sourcing and procurement have become buzzwords in the world of business today. As companies expand their operations globally, they are seeking new ways to reduce costs while maintaining quality standards. What is Global Sourcing and Procurement?

Sourcing 40

Sourcing Reduced Costs Manufacturing Customer Service 40

Future of Digital Sourcing Outsourcing

OCTOBER 14, 2022

This October, the Future of Sourcing Awards will celebrate organizations and individuals that have shown innovation, leadership and transformation in categories that are critical to the sourcing industry. How do you plan to ensure that the new model remains relevant and adapts to the future needs of the market?

Banking 81

Banking Management Sourcing Administrative 81