Everest Group

NOVEMBER 1, 2023

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023. Viwers will gain actionable insights, learn variations in GBS model adoption, and discover best practices to build future capabilities.

Retail 147

Retail Marketing Global Business Services Company Focus 147

Everest Group

NOVEMBER 21, 2024

The State of the CPG-Retail GBS Market Continues to Evolve, highlighting emerging trends and new opportunities for growth and innovation.

Retail 130

Retail Marketing Global Business Services Shared Services 130

Everest Group

MARCH 29, 2023

Retail investors are here to stay. As global capital markets face macroeconomic headwinds and a liquidity crunch, retail investors are gaining volume in traditional equity and debt markets as well as emerging alternate investments. The strength of retail investors has been fueled by both demand and supply side factors.

Retail 130

Retail Marketing Banking Offshoring 130

McKinsey & Company

SEPTEMBER 4, 2023

The static UK energy retail market is starting to move as wholesale energy prices fall. As a third of customers look to switch suppliers, here’s how energy retailers can plug into customer needs.

Retail 135

Retail Marketing 135

McKinsey & Company

MARCH 26, 2025

Understanding micromarket trendsand utilizing AIin the US rack-to-retail fuel market could help retailers optimize their supply chains and improve margins.

Retail 106

Retail Marketing 106

Everest Group

MAY 9, 2024

LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. IST In today’s competitive retail and CPG landscape, businesses face pressing challenges, from fluctuating consumer preferences to operational complexities. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Retail 147

Retail BPO Regulations Sourcing 147

Everest Group

OCTOBER 11, 2023

Everest Group names Accenture, EY, HCLTech, TCS and Tech Mahindra as Leaders in helping enterprises optimize operations, align demand and supply, enhance customer experiences, and respond swiftly to market changes. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities.

Retail 162

Retail Service Research Marketing 162

Everest Group

APRIL 21, 2023

Retail CHECK OUT OUR RETAIL AND CPG IT SERVICES

Retail 130

Retail Marketing Service 130

Everest Group

SEPTEMBER 16, 2024

Retail and CPG Data, Analytics, and AI Services PEAK Matrix® Assessment Data, Analytics, and AI (DAAI) services are transforming Retail and Consumer Packaged Goods (RCPG) enterprises by enhancing operations and improving customer experiences. In this report, we assess 27 providers featured on the RCPG DAAI Services PEAK Matrix®.

Retail 130

Retail Analytics Service Streamline Operations 130

Everest Group

SEPTEMBER 13, 2023

Supply Chain Transformation Services for Retail and CPG In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain transformation services. The global disruption emphasized the need for a flexible and resilient supply chain.

Retail 147

Retail Service Manufacturing Information Technology 147

Groove Technology

FEBRUARY 9, 2023

Introduction As part of the post-Covid impact, digital channels now account for 72% of customer interactions in the retail industry. With such a significant increase in digital transactions, retailers now have more applications and a higher volume of customer data than ever.

Retail 130

Retail Sales Sourcing Cybersecurity 130

Everest Group

NOVEMBER 21, 2024

Explore the Top Challenges and Key Future Focus Areas for CPG-Retail GBS Leaders, providing insights into strategies for overcoming obstacles.

Retail 130

Retail Marketing Global Business Services Shared Services 130

Everest Group

APRIL 21, 2023

Retail CHECK OUT OUR RETAIL AND CPG IT SERVICES

Retail 130

Retail Service Marketing 130

Everest Group

APRIL 7, 2025

Several trends are reshaping the CDP market. Industry-specific CDPs are also emerging tailored to retail, healthcare, and financial services sectors, addressing unique data challenges and regulatory requirements. It assesses vendors based on their technology capabilities, market adoption, and value proposition.

Retail 130

Retail Healthcare Marketing Regulations 130

Forrester Digital Transformation

NOVEMBER 11, 2022

To keep pace with sweeping changes, healthcare organizations must invest in transformation and their workforce talent, or risk their market foothold.

Retail 241

Retail Healthcare Marketing 241

Forrester Digital Transformation

SEPTEMBER 29, 2022

Wise retailers will be highly detail-oriented in their holiday strategies, especially given the macro-level conditions across many global markets.

Retail 130

Retail Sales Marketing 130

Groove Technology

SEPTEMBER 27, 2022

While the epidemic took a toll on transportation and logistics, the retail sector held up as an evergreen sector. Retailers are rushing to use technology like AR and VR in the retail industry. IoT technologies are currently used in retail to ease corporate processes and improve the consumer experience. Defining IoT.

Retail 130

Retail Sales Manufacturing Administrative 130

Forrester Digital Transformation

NOVEMBER 4, 2022

Retail strategy for the holidays has always been about achieving two, if seemingly contradictory, goals: Goal #1: Marketing specific products to specific customers to attract and convert them Goal #2: Selling inventory that minimizes out-of-stocks and overstocks by the end of the season With many retailers, including Target, entering the holiday season (..)

Retail 130

Retail Marketing 130

Everest Group

JULY 13, 2023

Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog. Contact us to speak to an analyst on this topic.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

31 West

MARCH 16, 2024

For entrepreneurs in the retail sector, it’s essential to employ tools and strategies that elevate their brand and attract their desired customer base. Know Your Target Audience Before diving into any marketing strategy, knowing your target audience is crucial. A particularly effective tactic in contemporary times is geofencing.

Retail 130

Retail Right-Sizing Call Center Sales 130

McKinsey & Company

OCTOBER 18, 2022

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.

Banking 133

Banking Retail Marketing Service 133

Groove Technology

JANUARY 9, 2023

Introduction Retailers have long understood that ‘knowing the customer’ is not just crucial but also pivotal for maintaining loyalty and standing out in the cut-throat competition. In this article, we’ll see how Mulesoft integration knocks down data silos with real-world retailer successes. Flexibility.

Retail 130

Retail Inventory Management Sourcing Sales 130

Forrester Digital Transformation

MARCH 22, 2023

The Europe-5 markets comprise the top five economies in Europe — in order of size, those are Germany, the UK, France, Italy, and Spain. In 2022, total retail sales for the Europe-5 countries continued to grow strongly, but this growth actually shifted from online channels and touchpoints to offline channels and touchpoints.

Retail 130

Retail Sales Marketing 130

The Global Small Business Blog

SEPTEMBER 16, 2024

Bed Bath & Beyond is pursuing global sales in key international markets , starting with a licensing agreement for stores in Mexico. Global retailing is happening. New evidence that ad campaigns that are more inclusive have a positive impact on profits, sales and brand worth. You wouldn’t tell lies to your own wife.

Retail 243

Retail Sales Manufacturing Research 243

Everest Group

MARCH 6, 2025

While real-time payments adoption accelerates across global markets, the core needs of traditional buyers (e.g., We also discuss recent market deals and trends that underscore the evolving scope of Payments BPS. issuing banks, acquiring banks, card networks) remains central to the Payments BPS growth story. Stay tuned!

Banking 130

Banking Out-Tasking Healthcare Retail 130

V-Soft Consulting

SEPTEMBER 29, 2023

In the fast-paced world of retail, the industry is leaning towards harnessing the power of data and other related techniques. The retail industry faces an array of challenges from consistent market trends and customer preferences to on-site issues with inventory management and supply chain optimization.

Retail 111

Retail Inventory Management Marketing Management 111

McKinsey & Company

DECEMBER 7, 2022

With inflation at record highs throughout Europe, retailers are under more pressure than ever. Those that act quickly and follow a holistic playbook can be well positioned to thrive.

Retail 126

Retail Sales Marketing 126

Everest Group

DECEMBER 12, 2023

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

Nearshoring 130

Nearshoring Offshoring Retail Marketing 130

The Global Small Business Blog

NOVEMBER 22, 2021

It’s because your website sucks.” – Peep Laja, Founder of ConversionXL Have yourself some holiday email marketing trend examples. holiday retail sales outlook seems to bring good tidings according to this article. Quote of the week: "Remember, every ‘mistake’ your customer makes, it’s not because they’re stupid.

Retail 232

Retail Sales Marketing 232

Amzur

AUGUST 6, 2024

Inventory mismanagement costs retailers billions of dollars annually. In fact, according to studies, globally, retailers lose approximately $1.75 To thrive in this landscape, retailers need a more intelligent, data-driven approach. However, to truly excel, retailers must leverage the power of artificial intelligence.

Retail 104

Retail Inventory Management Streamline Operations Analytics 104

Forrester Digital Transformation

JULY 14, 2022

Our analysis of retailer activity on Amazon Prime Day 2022 reviewed 115 brand and retailer websites, spanning numerous categories. Here are this year’s key findings.

Retail 130

Retail Marketing 130

The Global Small Business Blog

FEBRUARY 17, 2023

Oakley and Burgman’s ability to cater to that gap in the swimwear market, however, was the catalyst for the duo to launch Monday Swimwear in 2014. The brand plans to expand into international markets , as well as launch retail locations. Natasha and Devin are actively growing and expanding Monday Swimwear.

Retail 245

Retail Marketing 245

Forrester Digital Transformation

MAY 17, 2022

The “buy now, pay later” (BNPL) market is hotter than ever. With a strong presence on major retailers’ websites and increasing brand awareness among consumers, BNPL is receiving growing attention from the world’s top banks, lenders, and credit card providers.

Banking 130

Banking Marketing Retail Service 130

The Global Small Business Blog

JANUARY 14, 2022

©iStock/emrVectors Years of stagnant prices and wages have made Japan Inc nervous about charging more for fear of alienating shoppers and losing market share. But the weakening yen is further driving up costs adding to the inflationary pain following the pandemic.

Retail 232

Retail Marketing 232

Forrester Digital Transformation

OCTOBER 19, 2021

Speed, Options, And Transparency Should Guide Holiday-Season Planning Retailers, get ahead of the holiday-season chaos and prepare your order management processes. Speed of retail is a perpetual desire — and consistent […].

Order Management 246

Order Management Management Retail Marketing 246

McKinsey & Company

JANUARY 14, 2022

Fragmented routes to market are being digitalized around the world. Profitability has been elusive for the disruptors, but a thorough blueprint, the right value proposition, and an ecosystem model can help.

Retail 135

Retail Marketing 135

IBM Services

DECEMBER 5, 2023

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94

Retail Inventory Management Call Center Efficiency 94