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Kennedy once declared that knowledge is power. That being the case, we can only imagine how much the fallen U.S. President would have relished the relatively modern concept of knowledge management (KM).
It is hard to believe it was only a couple of years ago that many employees would take a deep breath and cross their fingers before asking their managers if they could – heaven forbid – work from home.
When COVID-19 quickly evolved from an emerging disease in China in late 2019 to a full-blown global pandemic a few months later, the banking and finance industry could have been forgiven for thinking: “Here we go again.”
Corporate social responsibility (CSR) is nothing new for MicroSourcing. Like many businesses, our organization has long believed we not only have a responsibility to our shareholders and clients but the wellbeing of the society around us.
Corporate social responsibility (CSR) is nothing new for MicroSourcing. Like many businesses, our organization has long believed we not only have a responsibility to our shareholders and clients but the wellbeing of the society around us.
There is a lot to like about outsourcing. From increasing efficiencies and easing pressure on in-house employees to saving money via reduced labor costs, there is a reason that countless organizations embrace the chance to partner with offshore providers that are in the business of helping other businesses succeed.
Outsourcing is where one company engages another company to provide services that were traditionally performed in-house. Deloitte’s Global Outsourcing Survey 2020 finds that cost reduction is the primary objective of outsourcing for 70% of businesses, while 40% say they choose to outsource because it gives them more flexibility.
In the early weeks of 2021, about 42,000 employers were asked to answer a simple question as part of an in-depth study into an issue believed to be taking a tremendous toll on companies across the globe - “Are you having difficulty filling jobs?” The response was deafening, with 69% of United States employers replying in the affirmative.
Microsourcing Traditional BPO with Offshore Focus Microsourcing is a Philippines-based provider specializing in offshore outsourcing. Pricing: 6/10 Higher-end pricing, often requiring annual contracts. Best for: Large enterprises with long-term outsourcing needs and premium budgets.
When historians reflect on the COVID-19 pandemic in years to come, they will have a wealth of social phenomena to analyze. The impact of lengthy lockdowns on mental health. The evolution of office environments due to a rise in remote working.
Microsourcing traditional BPO with offshore focus Microsourcing is a Philippines-based provider specializing in offshore outsourcing. Pricing: 6/10 Higher-end pricing, often requiring annual contracts. Best for: Large enterprises with long-term outsourcing needs and premium budgets.
Derek Thompson summed it up best. Writing in The Atlantic towards the end of 2021, the author and journalist reflected on what has been dubbed ‘The Great Resignation’, a post-pandemic phenomenon that has seen people walking away from their jobs in masses never seen before.
For an industry that has been on the rise for several decades, outsourcing shows no signs of slowing down. Valued at $187 billion in 2018, the outsourcing market is expected to reach almost $315 billion by 2025 as companies are increasingly drawn to its ability to reduce costs , increase efficiencies and boost productivity.
Outsourcing customer service has become a strategic solution for businesses aiming to deliver exceptional customer support while maintaining cost efficiency.
Not so long ago, a corporate lawyer from London painted a picture of the post-COVID world that every business would be wise to take heed of. Actually, David is no longer from London – and that’s the point.
The insurance industry’s claims handling processes are quite resource intensive and claims can take a long time to process, from initiation to a decision being made. In fact, it can take around 1.5 months for a life insurance claim to be accepted , 1.6 months for a trauma insurance claim and 1.5
As the Chief Executive Officer of MicroSourcing , I am blessed to lead the largest and leading provider of managed or hosted offshore services in the Philippines and am extremely passionate about not only the business itself but the sector in which I am proud to work.
In an era where data is king, a sobering reality looms large: 95% of cybersecurity breaches are caused by human error 1. Even more startling, 68% of breaches involve a non-malicious human element 2 , such as an employee falling victim to a social engineering attack or making an innocent mistake.
The writing has been on the wall for several years but recent months have confirmed what many have long feared – the accounting skills shortage is a genuine concern for businesses.
There is a lot to like about outsourcing. From increasing efficiencies and easing pressure on in-house employees to saving money via reduced labor costs, there is a reason that countless organizations embrace the chance to partner with offshore providers that are in the business of helping other businesses succeed.
Failed predictions do not come much more spectacular than this. In the early months of 1995, American magazine Newsweek commissioned astronomer Clifford Stoll to deliver his verdict on an innovation that was the talk of the technology world. Under the headline ‘The Internet?
It would be fair to say that data entry is not considered the most glamorous of career options. In a world where children increasingly want to grow up to be social media influencers , working in an industry more associated with the word ‘repetitive’ than ‘celebrity’ can be a hard sell. While 10% of data entry clerks employed in the U.S.
Bob Aronson said it best. In a lengthy and storied career that saw him work as a broadcast journalist and communications director for a state governor, own his international consulting and coaching firm and write two books about the power of words, there is one line he shared that business leaders should reflect on every day.
There comes a time in the evolution of many organizations when someone finally broaches a delicate subject. For some, it is because business is booming and the team is struggling to keep up with demand. For others, it is when there is pressure on the bottom line and cost savings need to be found.
It is fair to say there has never been a more important time for hospital and health service providers to leave no stone unturned when it comes to improving business processes.
It is fair to say there has never been a more important time for hospital and health service providers to leave no stone unturned when it comes to improving business processes.
Along with my MicroSourcing colleague Sean Baker, Barbeques Galore CFO Mitchell Koureas and Adore Beauty Group CXO Nicola Clement, we spent almost an hour exploring how outsourcing is a valuable tool for retail businesses of all sizes to address labor shortages, reduce attrition rates and extend service hours.
MicroSourcing. Administrative Support For Medical Management. Calibrated UM Program. Inpatient UM. Revenue Recovery. Specialty referral tracking. Denial Management. • ED Clinical Documentation. • Medical Coder. Medical Coding Trainer. Quality Assurance Supervisor. Quality Assurance Manager. Medical Transcriptionist. ISO/IEC 27001:2013. •
Reputable outsourcing providers like MicroSourcing prioritize the provision of dedicated computers for their offshore staff. Unfortunately, independent contractors are not subject to these requirements, leaving businesses exposed to potential risks. Another crucial aspect to consider is the provision of equipment.
Microsourcing. Magellan Solutions. Six Eleven Global Teleservices. HireSmart Staff. Executive Boutique Call Center. Magellan Solutions. Executive Boutique Call Center. Outsourced. Looking at these rankings, it is clear that Magellan Solutions stands as the undisputed leader in providing SMEs assistance.
With entire websites dedicated to exposing businesses daily that have been hacked or have had their data breached daily, its no wonder why data security is the latest must-have-or-wont-buy requirement. So what if youre an organization thats looking for innovative ways to bolster their data presence?
Insurance executives could be excused for feeling an extra weight on their shoulders were they to glance at McKinsey & Companys latest insight into their sector.
For more than 120 years, the American Hospital Association (AHA) has been a leading advocate for all types of hospitals, healthcare networks and their patients and employees 1. From legislative and regulatory debates to judicial matters, it has led the way in ensuring its members’ needs are not only heard but addressed.
It has long been said that an organization’s people are its greatest asset but many business leaders will tell you that staffing issues are one of the greatest challenges in the modern workplace. Labor shortages are rife across many industries, with the U.S. Chamber of Commerce saying 1.7
There is a lot to like about running an eCommerce business. Low overheads, unrestricted opening hours and the potential for a global customer base are just a few of the features that make the online world attractive for entrepreneurs.
Ask anyone who has launched a small business and they will remember how exciting the early days were. Amid the expected stresses and pressures, there would have been a buzz from dedicating their energies to a passion project or using their unique skills to turn a dream into a reality.
On the first day of 2024, Financial Executives International (FEI) shared a disturbing statistic with its members – more than 300,000 accountants and auditors had left their positions during the past two years 1.
Skip straight to the statistics summary. Customer service has overtaken product and price as a key differentiator for businesses. Offering superior customer care helps your organization gain and retain more customers, leading to improved margins and profitability.
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