Microsourcing

JANUARY 8, 2025

Academic journal The Conversation did not hold its punches when it recently turned its attention to a crisis engulfing the healthcare sector. Beneath a headline alluding to the elephant in the room, the reports authors declared excess workload was a root cause of what they declared a healthcare system in collapse.

Healthcare 52

Healthcare Offshoring Management 52

Microsourcing

OCTOBER 4, 2024

Hospitals and healthcare providers face a unique challenge in their mission to optimize costs – they must do so without compromising care. While all businesses should take the impact on quality into account when looking to save money, there is extra pressure for healthcare executives given the serious ramifications for their ‘customers’.

Healthcare 52

Healthcare Offshoring Efficiency Retail 52

Microsourcing

FEBRUARY 20, 2022

Global outsourcing is a term reserved for outsourcing to a third party based outside of your country and is often commonly referred to as offshoring. This could mean you could outsource a task, job role or entire team to a business down the road or you could outsource to a third party on the other side of the country.

Global Outsourcing 98

Global Outsourcing Outsourcing Offshoring Jobbing 98

NoonDalton

JUNE 12, 2023

Offshoring offers numerous benefits that are hard to ignore: cost reduction, enhanced efficiency, and improved productivity. Additionally, they prioritize regular and scheduled conversations with their clients to evaluate the quality of their offshore employees. And the rest of the world is following suit.

MicroSourcing 52

MicroSourcing Offshoring Outsourcing Flexibility 52

Microsourcing

JULY 24, 2024

By 2025, Gartner predicts that proactive interactions will outnumber reactive ones 1. Gone are the days when customers would just wait for problems to arise before seeking help. The customers of today demand more anticipatory and personalized services.

Offshoring 52

Offshoring Service 52

Microsourcing

JULY 11, 2023

For the best part of a decade, I have had the pleasure of working in a sector that plays a pivotal role in helping businesses reduce costs and improve efficiencies. There is something special about seeing a client tentatively dip their toes in the outsourcing waters and, as is often the case, quickly become its biggest advocate.

Offshoring 52

Offshoring Reduced Costs Outsourcing Efficiency 52

Microsourcing

MARCH 8, 2022

There are many challenges faced by startup organizations looking to scale quickly. These include grappling with competitors and facilitating rapid business growth, all while meeting consumer and customer demands. Organizations that are able to scale and grow quickly understand that driving efficiencies from the get-go is a must.

Customer Service 52

Customer Service Offshoring Service Efficiency 52

Magellan Solutions

JULY 12, 2021

Why is Call Center Outsourcing Philippines the top destination for offshore services? There are a lot of factors why the Philippines is among the top offshoring destinations for companies. Microsourcing. When we talk about outsourcing, one of the top destinations that comes up is the Philippines. Philippines. HireSmart Staff.

Call Center 52

Call Center Outsourcing MicroSourcing Offshoring 52

Microsourcing

JUNE 6, 2024

There is a lot to like about digital innovation. Technologies such as artificial intelligence (AI) , robotic process automation (RPA) and the Internet of Things (IoT) are enhancing how organizations operate and helping deliver levels of customer experience that were once unimaginable.

Robotics Process Automation 40

Robotics Process Automation Offshoring Automation Outsourcing 40

Microsourcing

JUNE 6, 2024

Picture this: a local team is grappling with tight deadlines or perhaps they lack the specialist expertise needed to push a critical project over the line. It's a common scenario that organizations face daily. Now, imagine having a team of skilled professionals halfway around the world ready to step in and bridge the gap.

Offshoring 40

Offshoring Outsourcing 40

Microsourcing

JULY 3, 2023

At a time when 75% of companies are reporting difficulties recruiting qualified talent 1 and the global skills shortage is at a 16-year high 2 , many businesses are rightly looking offshore to solve a headache that shows no signs of easing any time soon.

Outsourcing 52

Outsourcing Offshoring 52

Microsourcing

MAY 29, 2023

The potential to partner with offshore providers that have experience in sourcing quality talent and systems in place to maximize their productivity is often a welcome relief for organizations wanting to stay ahead of competitors.

Engineering 52

Engineering Outsourcing Service Offshoring 52

Microsourcing

DECEMBER 7, 2022

Software development is big business and organizations of all sizes have long been attracted to the cost savings that come from partnering with offshore outsourcing providers. trillion between 2020 and 2023 1.

Software 52

Software Outsourcing Offshoring Service 52

Microsourcing

JANUARY 9, 2025

Leading consultancy firm McKinsey & Company did not mince its words earlier this year when reflecting on the state of the customer service world. Customer care leaders are facing their greatest challenge in decades, it declared in a report revealing the results of its largest-ever survey into the topic 1.

Customer Support 52

Customer Support Offshoring Customer Service Service 52