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The Best Call Center Companies for Global Support: A Data-Driven Breakdown

Influx

TDCX Premium Outsourcing for Enterprises TDCX is a strong contender for large enterprises needing white-glove service. Microsourcing Traditional BPO with Offshore Focus Microsourcing is a Philippines-based provider specializing in offshore outsourcing. See example: 24/7 call center solution for a global brand 2.

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The best call center companies for global support: A data-driven breakdown

Influx

TDCX Premium outsourcing for enterprises TDCX is a strong contender for large enterprises needing white-glove service. Microsourcing traditional BPO with offshore focus Microsourcing is a Philippines-based provider specializing in offshore outsourcing. See example: 24/7 call center solution for a global brand 2.

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BPO market update: a plan for the future

Microsourcing

As the Chief Executive Officer of MicroSourcing , I am blessed to lead the largest and leading provider of managed or hosted offshore services in the Philippines and am extremely passionate about not only the business itself but the sector in which I am proud to work.

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How outsourcing is helping deliver retail and eCommerce success

Microsourcing

I had the pleasure of participating in one such forum in recent weeks when the National Online Retailers Association (NORA) invited me to join an online panel discussing how to secure top talent offshore as part of its ‘Future Workplace Transformation’ series. What are tips for engaging an outsourcing provider? They manage the entire journey.

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How to establish an offshore customer service team for startups

Microsourcing

What better area to do this in than your customer service department? Getting your customer service strategy right is a key growth driver and can make or break any organization. Organizations that are able to scale and grow quickly understand that driving efficiencies from the get-go is a must.

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The benefits of global outsourcing

Microsourcing

Outsourcing is defined as “a business practice in which a company hires a third-party to perform tasks , handle operations or provide services for the company” that would otherwise be performed in-house. The answer is not a simple 'yes’ or ‘no’.

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Trends in construction and engineering services outsourcing

Microsourcing

Outsourcing has long been a valuable strategy for businesses keen to increase efficiencies and reduce costs in areas as diverse as customer service, information technology and data management.