article thumbnail

Rise of the Gig Economy: The Risks May Outweigh the Rewards

NoonDalton

Relying solely on the individual’s trustworthiness and self-regulation can result in inconsistent results and potential setbacks. Reputable outsourcing providers like MicroSourcing prioritize the provision of dedicated computers for their offshore staff. Another crucial aspect to consider is the provision of equipment.

article thumbnail

AI customer support: benefits, challenges and best practices

Microsourcing

From the birth of postal systems that allowed businesses to engage with customers in a regulated fashion for the first time to the invention of telephones and subsequent rise of contact centers, organizations have forever been searching for the latest concept that will enhance their relationship with consumers.