Everest Group

SEPTEMBER 14, 2023

Johannesburg As South Africa’s largest city, Johannesburg presents a substantial English-speaking talent pool, making it an advantageous hub for contact center outsourcing with its diverse and skilled workforce.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

NoonDalton

FEBRUARY 5, 2024

Outsourcing, nearshoring, and offshoring are key strategies that businesses employ to effectively manage their workforce locations and capitalize on the advantages offered by different regions. The primary goal of outsourcing is to improve efficiency, reduce costs, and access specialized expertise.

Nearshoring 52

Nearshoring Labor Costs Offshoring External Service Provider 52

Intugo

MAY 8, 2024

Strategic Location: Facilitating Customer Service Outsourcing Operations The strategic location of Mexico and its extensive network of trade agreements further strengthen its appeal as a destination for customer service outsourcing.

Customer Service 52

Customer Service Outsourcing Service Government 52

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Offshoring Collaborations 52

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Collaborations Offshoring 52

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Collaborations Offshoring 52

Intugo

MARCH 13, 2025

Unlike traditional outsourcing, where providers take over entire functions, Intugo allows healthcare providers to retain total control over their teams and processes while benefiting from cost savings and a nearshore model designed for real-time collaboration. and Canada. Connect with us today!

Healthcare 52

Healthcare BPO Nearshoring Service 52