Everest Group

JULY 26, 2024

At the top, the central strategy team guides where and how work should be done—onshore, offshore, nearshore, in-house, or outsourced—to balance cost, efficiency, and quality. This disconnected approach means that important decisions are not well-coordinated, leading to suboptimal outcomes.

Management 147

Management Right-Sizing Global Business Services Government 147

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Zinnov

JUNE 24, 2024

The region’s unique combination of factors, including geographical proximity to the United States, time zone alignment, and cultural similarities, has made it an attractive nearshoring option for US-based companies.

Engineering 52

Engineering Nearshoring Shared Services Software 52

Everest Group

JULY 2, 2024

Global Services VIEW THE FULL REPORT

Service 130

Service Marketing Global Business Services Shared Services 130

Everest Group

JULY 2, 2024

Location Activity VIEW THE FULL REPORT

Marketing 130

Marketing Global Business Services Shared Services Offshoring 130

Magellan Solutions

JULY 14, 2021

Which has been proven useful when it comes to call center services inbound. . US companies prefer the Philippines instead of hiring inshore or nearshore due to the long proven fact that it is less expensive. This is true for agents assigned in a shared services inbound call center. . Let’s expound further down below. .

Call Center 52

Call Center Outsourcing Customer Support Flexibility 52

Auxis

SEPTEMBER 15, 2021

Finance outsourcing is exploding in the wake of the pandemic – and Accounts Payable (AP) is often the first function CFOs shift to a trusted BPO partner. But with so many possible paths, many finance leaders struggle to understand how to successfully migrate the AP function.

Accounting 97

Accounting Outsourcing Finance BPO 97

Intugo

MAY 19, 2023

The Current State of Technology in Mexico The state of technology in Mexico has been driven in the last 30 years by its geographical position. Its location makes it a strategic player and a principal recipient of investment from the most powerful economy in the world.

Government 52

Government Information Technology Software Research 52

Intugo

MAY 5, 2023

Six Steps to Start a Call Center in Mexico As with all endeavors, starting a call center in Mexico is challenging. Establishing a business of this type requires a meticulous and detailed procedure. It is a challenging project that must be executed step-by-step to ensure its success.

Call Center 52

Call Center Software Flexibility Banking 52