What Is Back Office and Front Office in Business Process Outsourcing?
Premier BPO
JUNE 1, 2021
When you outsource to typically low-cost international locations with additional redundancy; it is called offshoring. Contracting to regions nearby for cost reduction or talent expansion is termed nearshoring. Front Office services in a BPO may comprise of: Customer Care. Contact Center Services, Inbound/Outbound Calls.
52 
Let's personalize your content