Offshoring Right-Sizing Shared Services 
AS White Global
JUNE 16, 2021
Offshoring has evolved from a niche practice to a dominant business strategy employed by businesses of all sizes and industries. In this article, we dig deeper into insights we have accrued from years of helping Australian accounting businesses through offshore accounting in Vietnam , Malaysia and the Philippines.
Everest Group
JULY 26, 2024
However, as scope increases, technology advances, and the level of partnership with the business changes, managing and governing hybrid models must evolve, ensuring that the right work is delivered by the right source in the right location, and that as conditions change, the model can flex to deliver to new business exigencies.
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Zinnov
OCTOBER 20, 2023
“ Efficiency is doing things right; effectiveness is doing the right things. ” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent.
Magellan Solutions
MARCH 5, 2023
One way companies streamline their operations and reduce costs is by outsourcing non-core tasks like customer service and technical support to offshore call centers through business process outsourcing and shared services. The service level agreement (SLA) is a contract between the provider and the client.
Magellan Solutions
JUNE 22, 2021
BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.
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