IBM Services

SEPTEMBER 19, 2023

Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and service innovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions. CSPs can take advantage of watsonx.ai

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Perficient Digital Transformation

JULY 19, 2023

By automating these processes, carriers can significantly reduce operational costs and improve efficiency. The mix of different types of new data sources and AI will be a powerful combination that today is in its infancy. This not only enhances customer satisfaction but also frees up staff to focus on more complex tasks.

Insurance 52

Insurance Automation Streamline Operations Reduced Costs 52

Capgemini

FEBRUARY 28, 2024

The case for automation is clear: it will increase efficiency, lower the total cost of ownership – the list goes on. Telcos know that they need to move towards an automated and efficient network if they want to support agile service innovation and delivery on a competitive level.

Automation 52

Automation Software Efficiency Operational Costs 52