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Tune Order Management NOW To Create Stellar Customer Experiences This Holiday Season

Forrester Digital Transformation

Speed, Options, And Transparency Should Guide Holiday-Season Planning Retailers, get ahead of the holiday-season chaos and prepare your order management processes. Guide your holiday logistics planning around: 1) speed; 2) fulfillment options; and 3) transparency to create seamless and stellar experiences for your customers.

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Resilient supply chains: Order management

Capgemini

Resilient supply chains Order management Gilles Bacquet 14 May 2024 Facebook Linkedin Resilience is essential to survive the global ‘black swan’ events which are becoming more frequent and severe, impacting both top and bottom lines. order management) – is critical.

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Jump On the Automotive Commerce Bandwagon with Order Management

Perficient Digital Transformation

This got me thinking about automotive commerce and how businesses can leverage order management to help improve the car-buying experience for their customers. So, where does order management fit into this? Enable order modifications and processing flexibility for dealers to cater to their customers in real time.

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Thinking About DTC? Don’t Leave Out Order Management Systems

Perficient Digital Transformation

Let’s look at three reasons why an order management system (OMS) implementation will ensure your customers receive the product on time and within their level of expectations. Back in January, I discussed why order management systems could be the secret sauce for customer experience success in 2022.

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Building an Airtight Business Case for Order Management Optimization

Perficient Digital Transformation

Your order management system sits at the critical intersection of customer experience and operational efficiency. Our recent research study revealed that C-suite decision makers prioritize cold, hard financial metrics when evaluating order management solutions.

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The future of order management solutions: freedom of choice and flexibility

IBM Services

But without real-time reliable views of inventory, shipments and automated order orchestration processes, retailers are unable to deliver on order promises. Order management platforms must provide businesses with options that allow for flexibility and agility in both capabilities and deployment.

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New Perficient Research Reveals Mid-Market Priorities for Order Management Selection

Perficient Digital Transformation

We surveyed mid-market B2B professionals to learn more about their priorities when selecting an order management system (OMS). ” Focus on Financially-Driven Justifications The findings reinforce that mid-market B2B leaders take a financially-driven approach when evaluating order management investments.