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The Hackett Group: New Customer-to-Cash Receivables Creation Research Highlights the Ability of Top-Rated Software Providers To Deliver Greater Value Realization

The Hackett Group

The C2C Receivables Creation Digital World Class Matrix research focused on the processes of credit management, order management, and customer billing/electronic invoice presentment and payment processes (EIPP). Another seven companies were named as “Challengers”: Bectran, Billtrust, Esker, SAP, Serrala, Sidetrade and Oracle.

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7 steps for managing the work order process

IBM Business Partners

Work orders are the driving force behind any organization’s asset management apparatus. Whenever a person or entity submits a service request, the maintenance team that receives it must create a formal paper and/or digital document that includes all the details of maintenance tasks and outlines a process for completing the tasks.

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Building a sustainable automotive supply chain

IBM Business Partners

IBM Supply Chain Intelligence Suite​ can monitor supply to minimize production delays, reduce costs, and facilitate streamlined and tighter collaboration, teamwork, and communication. Blockchain enables manufacturers to respond to demands for greater variety with shorter lead times and avoid counterfeit parts.​

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Deliver an OEM Parts Program That Captures Customers for a Lifetime

Perficient Digital Transformation

Today’s best-in-class D2C and B2B service leaders master customer loyalty to boost client spending all the while reducing costs through greater efficiency. Looking at the entire value chain, OEMs will also want to prioritize after-sales services.

Sales 52
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Delivering on promise and purpose in the retail supply chain

IBM Business Partners

say they will go elsewhere when the product or service they want is unavailable. IBM Consulting: Supply chain services for retail IBM Consulting is a global leader in supply chain consulting with a global ecosystem of partnerships, proprietary access to IBM’s own technology, research and Expert Labs.

Retail 59
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Improving supply chain resiliency in the industrial sector

IBM Business Partners

.​ Ensuring improved performance by proving out fulfillment scenarios prior to go-live​ Intelligently balancing omnichannel fulfillment costs against service to protect margins. Lower fulfillment shipping costs and improved customer satisfaction. The possibilities?

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4 strategic sourcing use cases to strengthen your supply chain

IBM Services

Sourcing and procurement professionals operating with a strategic sourcing mindset assess a supplier’s quality, reputation and service. They also factor in how a strong partnership could reduce supply chain risk and advance sustainability. Specific types of sourcing minimize costs in different ways.