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For sourcing teams, that means pivoting their mindset around selecting suppliers from a tactical, lowest-cost-above-all approach to a strategic one. Where tactical sourcing is a short-term strategy, strategic sourcing is for long-term business goals. And from that group, 71% would pay a premium for it.
IBM is helping to leverage this platform to drive market-leading business outcomes with the IBM iX® Experience Orchestrator , an open-source framework of components and connectors. Enterprise work management Today’s customer service teams need to work more quickly and efficiently to keep up with customer demands.
Let’s look into an example of an OrderManagement System and check how can we leverage API Led Connectivity and an Event-Driven Approach in Order Cancel Flow. At the experience layer, we have a mobile API and web API which will receive Order Cancel Request from the Source system.
Synchronize processes and systems – increasing system and data interconnectivity to facilitate source sharing and to ensure alignment with process designs, to boost performance and compliance. An intelligent and unified approach can reducecosts, increase revenue, improve compliance, and release cash.
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