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Transforming the retail experience with frictionless supply chain

IBM Services

“The pandemic presented many unique business challenges for retailers and just as consumers have needed to adapt to new ways of shopping, it was imperative that we improve inventory turns, increase speed and reliability of order fulfillment by removing supply chain friction to help deliver on Party City’s customer promise.

Retail 62
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Exploiting Generative AI to Enhance Order Experience

Perficient Digital Transformation

Incorporating generative AI into order management systems can bring tremendous benefits. Also, this provides an enhanced predictive and intelligent promising, providing a personalized and customer-driven interactive buying and post-purchase experience, reducing overall resource and operational overheads.

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article thumbnail

Transforming the retail experience with frictionless supply chain

IBM Services

“The pandemic presented many unique business challenges for retailers, and just as consumers have needed to adapt to new ways of shopping, we needed to improve inventory turns, increase speed and reliability of order fulfillment by removing supply chain friction to help deliver on Party City’s customer promise.

Retail 54
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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

These partners bring specialized expertise, advanced technology, and streamlined processes to manage everything from customer inquiries to complete order management. Reduced Overhead Expenses: Outsourcing eliminates the need for additional office space, equipment, and utilities that are required to house an in-house team.