Perficient Digital Transformation

MARCH 21, 2023

Omnichannel is critical, but it can only help so much Presenting the customer with a sleek and functional experience for online shopping is a top priority for leading retailers, making omnichannel retailing a key strategy in the industry. Omnichannel retail ensures a brand presents consistently across all customer-facing channels.

Retail 64

Retail Order Management Sales Marketing 64

IBM Business Partners

JUNE 30, 2023

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

Retail 59

Retail Order Management Streamline Operations Flexibility 59

Perficient Digital Transformation

OCTOBER 11, 2021

Get a fresh outlook on the retail supply chain during the Benefits of Automated and Integrated Supply Chain through Order Management in B2C webinar on October 21 at 12 PM ET. Register today and join the conversation about the Benefits of Automated and Integrated Supply Chain through Order Management in B2C.

Automation 114

Automation Order Management Retail Customer Service 114

IBM Services

JANUARY 6, 2022

As the retail industry continues to navigate fallout from the pandemic, meeting immediate supply, demand and logistics challenges has forced supply chain executives to significantly accelerate their digital transformation strategies. Intelligent workflows help make retail supply chains predictive, automated, agile and transparent.

Retail 54

Retail Reduced Overhead Finance Order Management 54

Perficient Digital Transformation

MARCH 8, 2023

Despite surviving both the Great Depression and the Great Recession, not even enduring luxury retail giant Nieman Marcus could escape COVID-19’s interruption of indoor shopping. The 115-year-old luxury retailer would laser-focus on their most profitable market: millionaires.

Retail 59

Retail Order Management Research Marketing 59

Perficient Digital Transformation

NOVEMBER 13, 2023

Justin Racine, Perficient’s Principal of Unified Commerce, and Zach Zalowitz, Perficient’s Principal of Order Management, were both recently published in “The Ultimate Guide To Unified Commerce: Evolving Your Technology (And Mindset) To Drive Experience Innovation,” a tech guide written by Retail TouchPoints.

Retail 52

Retail Order Management Management Marketing 52

Zinnov

SEPTEMBER 18, 2024

By doing so, Adidas aims to streamline its Supply Chain Management and Finance functions, complementing its operations in the US market. This move by Adidas is part of a larger trend that’s reshaping the Global Retail landscape. 1 Retail GCC Destination? The result?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Perficient Digital Transformation

NOVEMBER 1, 2021

Sood provided a key piece of advice to organizations looking to incorporate a DSV into their strategy, “The first step towards considering drop shipping is to ensure your current systems are adequate enough to handle the growth that comes along with it, starting with an order management system which ties all the solutions and data together.”.

Order Management 115

Order Management Retail Collaborations Management 115

Hyland

SEPTEMBER 12, 2022

Supplier-managed inventory, damaged goods, receiving challenges, returns — all these scenarios can make synchronizing your purchasing system with your ERP financials extremely challenging and risky. Many retailers use multiple systems to manage purchase orders, complex supplier catalogs, order and fulfillment processes, and more.

Retail 52

Retail Human Resources Automation Order Management 52

Capgemini

JUNE 3, 2024

Five ways generative AI can help retailers improve the automotive customer experience Matt Desmond Jun 4, 2024 Facebook Linkedin Generative AI can help retailers improve customer and vehicle knowledge to boost sales and service Customers in today’s digitally enabled world expect seamless, convenient, and personalized retail experiences.

Retail 52

Retail Insurance Finance Manufacturing 52

Perficient Digital Transformation

OCTOBER 14, 2021

Retailers are turning to modern supply chain systems, specifically order management, to determine how to manage inventory, visibility, and supply production. Digital Analytics in Order Management. Prior to the pandemic, organizations heavily relied on ERPs to streamline order fulfillment.

Supply Chain Management 69

Supply Chain Management Order Management Retail Analytics 69

Perficient Digital Transformation

JUNE 22, 2023

In today’s highly competitive retail landscape, providing exceptional customer experiences is paramount to success. In this blog post, we will explore how IBM Sterling Next Generation Store Engagement is revolutionizing retail experiences. Reference: IBM Sterling Store Engagement (Next-generation) – IBM Documentation

Retail 52

Retail Inventory Management Sales Sourcing 52

Perficient Digital Transformation

APRIL 15, 2022

In case you forgot, last year and the previous year offered tough times for retailers, as the pandemic increased the time it takes to get products from overseas, thus providing a below-average customer experience for folks looking to purchase products either in-store or digitally. . Perks, Perks, and Perks.

Sales 69

Sales Retail Order Management Flexibility 69

Perficient Digital Transformation

JANUARY 11, 2022

Each panelist discussed how their organization is using inventory transparency to exceed consumer expectations in the ever-evolving retail industry. The Role of Order Management and the Future of Commerce. Overall, the panelists agreed on the benefits of having an order management system, (OMS), in place.

Order Management 69

Order Management Inventory Management Sales Retail 69

Perficient Digital Transformation

MARCH 21, 2022

A retail storefront provides the perfect mix of servicing customers in the ways they want. Some of us will order online and are fine with 2–3-day delivery. Traditionally, a consumer places an order and it’s shipped to their home via a centralized or localized distribution center. I’m glad you asked – here’s why. You got it.

Retail 69

Retail Order Management Management Service 69

Designveloper

OCTOBER 23, 2021

It’s no secret that eCommerce has changed retail as we know it. A B2B platform usually works by managing all aspects of your business within its system – from marketing and customer service to merchandise management and financials. Order management. A couple of popular B2B eCommerce platforms include.

Order Management 105

Order Management Retail Accounting Sales 105

Perficient Digital Transformation

JUNE 27, 2023

The growth of online shopping, accelerated by the COVID-19 pandemic, has led retailers to explore new avenues like eBay, Amazon, Walmart, Farfetch, and other marketplaces to sell their products and reach customers. Additionally, it allows you to leverage the existing infrastructure of the marketplace to manage additional orders seamlessly.

Order Management 52

Order Management Retail Customer Service Customer Support 52

Perficient Digital Transformation

SEPTEMBER 28, 2021

Perficient’s Order Management (OM) team helped Sally Beauty, a leading beauty supplier and retailer, accelerate its same-day delivery (SDD) to just three hours for all 1,990 stores across the United States.

Order Management 52

Order Management Retail Management Service 52

Perficient Digital Transformation

MAY 15, 2023

Products purchased in-store were often reduced to an item on a receipt, and the only review a retailer received was if the customer needed to return the item. For the retail industry, this technological advancement has ironically used digital transformation to improve the physical store experience.

Retail 64

Retail Order Management Sales Accounting 64

Perficient Digital Transformation

NOVEMBER 24, 2021

In the newly published white paper, Top 6 Challenges of Drop Ship Vendor Management , we learn more about utilizing drop-ship vendor management (DSVs) and why they’ve become extremely popular for most organizations and retailers to expand their product range and test new products.

Retail 69

Retail Order Management Collaborations Management 69

IBM Services

SEPTEMBER 27, 2023

The challenges of keeping a promise The challenge is particularly true in highly competitive areas like omnichannel retail or even B2B domains—wholesale distribution and dealer-based after-market parts.

Order Management 80

Order Management Sales Retail Management 80

Perficient Digital Transformation

AUGUST 8, 2023

Zach Zalowitz recently joined Perficient Digital as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. OM sits at the intersection of supply and demand.

Order Management 52

Order Management Call Center Retail Design 52

Perficient Digital Transformation

MAY 15, 2024

In today’s world, every retailer’s biggest challenge is to ensure the shopper’s loyalty, and retailers are constantly dealing with this. Retailers need an intelligent and efficient supply chain to deliver the product. SIP is the future of OMS, it ensures that the customers receive their orders on time, with trust and loyalty.

Retail 52

Retail Operational Costs Order Management Efficiency 52

Perficient Digital Transformation

MAY 20, 2024

Benefits of Going D2C Legacy brands selling through traditional retail partners face stiff competition from D2C upstarts leveraging digital channels to build direct consumer relationships – think Dollar Shave Club, Warby Parker, and Casper mattresses. How to Go D2C Using Now/New/Next Now the question is “How can our brand do that?”

Retail 52

Retail Order Management Marketing Efficiency 52

Perficient Digital Transformation

JANUARY 5, 2022

As a project manager, I am the daily face of Perficient. I work with our retail clients and my team to implement back-end order management software. Describe your job. How do you make a difference in our clients’ lives? . What is some career advice that has helped you?

Collaborations 72

Collaborations Order Management Jobbing Retail 72

Capgemini

AUGUST 23, 2024

Resilient supply chains Supply chain quality management Gilles Bacquet 24 May 2024 Facebook Linkedin How supply chain quality management helps suppliers in uncertain times In the first blog of this three-part series, we covered the importance of order management to supply chains, and how the process can be improved.

Management 52

Management Manufacturing Order Management Retail 52

Capgemini

MARCH 24, 2023

This is prompting customer-focused businesses to look at their technology stacks and assess whether they’re able to continue to keep up with such expectations, and one of the most frequent questions they ask themselves is: do I need an order management system (OMS), or can my existing eCom/ERP/CRM do the job?

Order Management 52

Order Management Right-Sizing Retail Call Center 52

Perficient Digital Transformation

FEBRUARY 19, 2024

Same-day delivery has transitioned from a luxury to a standard expectation, pushing retailers to adapt swiftly. Pickup in Store: The Balancing Act For pickup in store options, the process often involves a tight integration of the front-end ordering system and middle of house POS and Order-Management technologies.

Retail 52

Retail Inventory Management Labor Costs Design 52

IBM Business Partners

MAY 17, 2024

But as businesses around the globe rapidly adopt the technology to augment processes from merchandising to order management, there is some risk. Disapproval of brands or retailers that use AI is as high as 38% among older generations, requiring businesses to work harder to gain their trust.

E-Commerce 64

E-Commerce Order Management Retail Automation 64

Simplr

JULY 14, 2023

GenAI has revolutionized the customer experience landscape, enabling enterprise brands across various sectors like retail, food & dining, travel, and financial services to reimagine and optimize their CX strategies. Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot.

Retail 52

Retail Order Management Efficiency Customer Service 52

Simplr

JULY 14, 2023

GenAI has revolutionized the customer experience landscape, enabling enterprise brands across various sectors like retail, food & dining, travel, and financial services to reimagine and optimize their CX strategies. Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot.

Retail 52

Retail Order Management Customer Service Automation 52

Groove Technology

MARCH 22, 2023

This was particularly relevant to ASICS when they needed a solution to develop and manage APIs that would integrate with various systems in their eCommerce platform. ASICS, a leading global athletic footwear and apparel company, was faced with a digital challenge that threatened to leave them in the dust of their online retail competitors.

Management 130

Management Design Streamline Operations Flexibility 130

Perficient Digital Transformation

AUGUST 24, 2023

Precision In Inventory Management and Availability Alongside a curated product list, a critical assessment revolves around inventory management and the formulation of publishing rulesets. Unlike conventional ERP solutions, these rules often reside within an Order Management System (OMS).

Inventory Management 98

Inventory Management Manufacturing Sales Call Center 98

Perficient Digital Transformation

MAY 24, 2023

B2C means business-to-consumer ecommerce, also known as retail ecommerce, is a business strategy that incorporates sales between online businesses and customers. Also, Analytics and reporting, Order management, Storefront Creation and Customization are the key features of B2C Commerce. What is B2C Commerce?

E-Commerce 59

E-Commerce Retail Sales Order Management 59

IBM Services

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Perficient Digital Transformation

JUNE 13, 2024

Introducing Order Hub: Complete Fulfillment Network Management Solution Order Hub, part of the IBM® Sterling Order Management System, is the ultimate tool for fulfillment and order management professionals. Pre-requisite: Upgrade to IBM® Sterling Order Management System Software version 10.0.2209.1

Order Management 52

Order Management Software Flexibility Efficiency 52

NoonDalton

APRIL 24, 2024

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. These partners bring specialized expertise, advanced technology, and streamlined processes to manage everything from customer inquiries to complete order management.

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52