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Myths and Truths About the BPO Industry 

Redial

The Business Process Outsourcing (BPO) industry is one of the fastest-growing sectors globally, but it’s often misunderstood. Myths BPO is only about cost-cutting Many think that BPO is only about reducing expenses by outsourcing labor. Let’s clear up some common myths and truths.

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Tech Solutions Outsourcing: Driving Innovation and Efficiency

NoonDalton

Over the last few years, the technology sector has increasingly turned to outsourcing as a strategic tool to enhance competitiveness and operational agility. This trend isn’t just about delegating routine tasks; it’s about embracing external expertise to drive innovation and streamline operations.

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37% Growth in 2011 for Software Services Outsourcing Sector

SourceFit

The country’s software services outsourcing sector reached positive growth of 37 percent in 2011 according to a recent study done by the Philippine Software Industry Association (PSIA). The increased demand for IT services last year, Terrado further explained, helped place these trainees into mainstream IT positions.

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Is 2024 a Year of GBS Reckoning? | Blog

Everest Group

The funding for business services innovation is showing signs of drying up. Outsourcing relationships will continue to morph: The days of shipping 3000 jobs to your favorite BPO provider will continue to sunset in favor of more strategic, even temporal relationships.

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Sourcefit Joins IBPAP

SourceFit

IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. managed Sourcefit is a business process outsourcing company based in Manila, Philippines. About the Company.

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Top 20 Best Outbound Call Centers in the Philippines (2024)

Magellan Solutions

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. Whether you are a small to mid-sized enterprise or a multinational company, the Philippines provides first-class outbound call center services focused on boosting engagement with customers for sales increases.

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10 Types of Innovation: What Is It, Examples, and How To Use It

Planergy Software

Experience Service Innovations Service innovation is about making your products or services more enjoyable, easier to use, or improving their value. Chewy, an online pet supply store, is known for its stellar customer service. Its green sourcing process tracks the environmental impact of making products.

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