Chazey Partners

NOVEMBER 18, 2017

Chazey Partners is proud to sponsor and present at the Shared Services for Higher Education & Government being held November 29th to December 1st in … Shared Services & Process Improvement for Higher Education & Government Read More ».

Shared Services 52

Shared Services Government Service 52

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024. How did the global services industry perform in 2023? CDT | 10 a.m.

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Chazey Partners

SEPTEMBER 4, 2017

Esteban Carril, Managing Director of Chazey Partners Latin America, has recently presented a workshop at SSON’s Shared Services & Outsourcing Week Latin America in Miami, … No commitment to customer, it is not Shared Services! The post No commitment to customer, it is not Shared Services!

Shared Services 52

Shared Services Service Outsourcing Management 52

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Chazey Partners

JUNE 19, 2018

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), was once again invited to chair and … Chazey Partners to Chair and Present at Shared Services & Outsourcing Week Europe Digital Conference 2018 Read More ».

Shared Services 40

Shared Services Robotics Process Automation Global Management Consulting Outsourcing 40

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast. Exhibit 2. Exhibit 2.

Service 147

Service Offshoring Global Business Services Information Technology 147

Chazey Partners

NOVEMBER 6, 2017

Phil Searle, CEO & Founder of Chazey Partners recently presented at the 2017 California Higher Education Collaborative (CHEC) Conference (a collaborative event across the three … No “one-size-fits-all” approach to implementing and growing shared services in higher education Read More ».

Shared Services 52

Shared Services Service Collaborations 52

Everest Group

APRIL 21, 2022

Shared services and sourcing executives. Presenters. Strategy and innovation executives. Information technology leaders and managers. Business operations leaders and managers. Procurement leaders and managers. Register for the webinar. Thursday, April 21, 2022, at 10:00 am CST, 11:00 am EST, 3:00 pm GMT, 8:30 pm IST.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT. This has to be highlighted.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. Roundtables with peers who share the same roles and responsibilities” was by far the preferred networking opportunity, cited by 78% of respondents.

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. But with another roll of the dice, possibilities abound: Pull for new services. ” As an attendee, we welcome you to share your experiences and ask the speakers and peer attendees questions. What is ophidiophobia, and which of the presenters have it? linkedin live.

Global Business Services 130

Global Business Services Shared Services Outsourcing Sourcing 130

Chazey Partners

JULY 18, 2017

Phil Searle, CEO and Founder of Chazey Partners, a practitioners-led global management advisory business, was honoured to chair and present at the inaugural Shared Services & Outsourcing Week (SSO Week) Europe Digital 2017 from 10th July – 12th July 2017, organised by Shared Services & Outsourcing Network (SSON).

Advisory 52

Advisory Shared Services Outsourcing Service 52

Everest Group

NOVEMBER 1, 2023

As the consumer packaged goods (CPG) and retail industry grapples with multiple challenges – economic slowdown, technology transformation, supply chain disruptions, and talent shortages – global business services (GBS) organizations have emerged as pivotal players in supporting enterprise initiatives.

Retail 147

Retail Marketing Global Business Services Company Focus 147

Everest Group

OCTOBER 19, 2023

There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. Meet The Presenters Gaurav Gupta Partner Egon Zehnder Deborah Kops Sourcing Change, Principal Everest Group, Executive Advisor Eric Simonson Managing Partner Everest Group

Global Business Services 147

Global Business Services Sourcing Management Service 147

Premier BPO

AUGUST 3, 2021

Utilizing the services of an outsourcing company will provide you with a few options to choose from, your new team structure. Depending upon the type of services required from your BPO partner and respective geographical locations they operate in, you can pick what befits your organization. Shared Service Team.

BPO 130

BPO Right-Sizing Outsourcing Out-Tasking 130

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Practice overview: Pricing Assurance Services.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands. Why GBS brand perception matters?

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

JUNE 13, 2023

Join our experts as they present the top GBS organizations’ performances in local talent markets based on attrition rates, joiner-exit ratio, and overall employee satisfaction ratings.

Human Resources 130

Human Resources Global Business Services Marketing Service 130

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Strong client presence and presentation skills.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

MAY 3, 2024

Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS. Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany.

Global Business Services 130

Global Business Services Shared Services Service 130

Intugo

NOVEMBER 27, 2024

Markedly, international markets are highly demanding environments that seek greater operational efficiencies than most types of business structures, which is one of the reasons Global Delivery Centers (GDCs) are becoming an increasingly attractive option for companies looking to optimize their service delivery.

Reduced Overhead 40

Reduced Overhead Nearshoring Efficiency Labor Costs 40

ScaleHub

SEPTEMBER 8, 2021

The Dyanix portfolio includes complete solutions and a full range of services supporting European businesses on every level. This association combines ScaleHub’s leading crowdsourcing solutions with the Dyanix network within the shared service centers (SSCs) and business process outsourcers (BPOs) markets as a cross-continent partnership.

Reduced Costs 52

Reduced Costs Data Entry Business Process Outsourcing Out-Tasking 52

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.) Improvement Areas.

Global Business Services 52

Global Business Services Service Shared Services Government 52

Everest Group

JULY 6, 2023

The webinar presents a unique opportunity to develop a top employer brand perspective amidst economic slowdown and ongoing layoffs. What questions will the webinar answer for the participants?

Human Resources 130

Human Resources Global Business Services Shared Services Service 130

Everest Group

AUGUST 25, 2023

While the majority of organizations track metrics such as cost per full-time equivalent (FTE) and operational benchmarks such as service level agreement (SLA) attainment and retention, measuring value beyond arbitrage remains challenging. The state of GBS change management is a conundrum 4.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. The funding for business services innovation is showing signs of drying up. The ever-present belief that the business can do it better and cheaper, with more control, will get in the way of scores of migrating heads.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

3Pillar Global

MAY 30, 2023

That being the case, banks and other financial institutions need to keep the following in mind when either enhancing current or creating new digital products and services for their customers. Customer service and trust are uniquely intertwined. And with good reason.

Cybersecurity 98

Cybersecurity Banking Healthcare Shared Services 98

Automation Anywhere

AUGUST 20, 2021

According to the Global IA Report by the Shared Services and Outsourcing Network (SSON), 44% of enterprises—a plurality—reported that was the case. 2: Have a clear “after” vision—and real-world examples—before presenting RPA to your employees In theory, automation allows a business to re-envision how it operates.

Management 97

Management Robotics Process Automation Automation Out-Tasking 97

Chazey Partners

AUGUST 23, 2017

Chazey Partners, a practitioners-led global management advisory business, has recently sponsored and presented at the Intelligent Automation Chicago Conference 2017, organized by Shared Services & … Chazey Partners Led a Workshop at SSON’s IA (Intelligent Automation) Conference in Chicago Read More ».

Automation 52

Automation Advisory Shared Services Management 52

Zinnov

AUGUST 30, 2022

At present, COEs have transformed from being mere support centers into portfolio hubs with more responsibilities and ownership, driving transformation and innovation agendas for the HQ. The Evolution of Global In-house Centers (GIC): From the Past to the Present. How to create a Center of Excellence? Why Create a Center of Excellence?

Government 98

Government Flexibility Human Resources Automation 98

Magellan Solutions

JUNE 7, 2021

Annual reports and presentations. Common outsourced services to back office service provider philippines. A report by Shared Services and Outsourcing Network (SSON) stated that Fortune 500 companies lose an estimated $480 billion due to ineffective back-office processes. Brand identity. Marketing collateral.

Outsourcing 52

Outsourcing Content Writing Call Center BPO 52

Perficient Digital Transformation

AUGUST 21, 2024

Familiarize yourself with the key components, including the front-end (UI layer), back-end services, and the communication protocols between them. Enhancing Functionality of Angular Components and Services Extend Component Logic: If required, extend TypeScript (*.ts) Unrelated Components: Also using a shared service for data exchange.

Shared Services 52

Shared Services Flexibility Design Service 52

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. All organizations are contending with infection rates, quarantines, and a lack of consistently present team members.

Out-Tasking 52

Out-Tasking Business Process Outsourcing Flexibility BPO 52