31 West

MARCH 16, 2024

With a few clicks, consumers can conveniently purchase goods and services from the comfort of their homes. Conduct market research to discover opportunities you can leverage through geofencing. Keep it simple and effective to ensure your marketing efforts hit the right spots. Are there areas where your sales are strong?

Retail 130

Retail Right-Sizing Call Center Sales 130

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 98

Banking Service Right-Sizing Automation 98

Automation Anywhere

AUGUST 19, 2022

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. The customer expects fast responses and solutions.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Groove Technology

OCTOBER 14, 2024

Integration Testing Integration testing verifies that different modules or services work well together. It's comparable to a full restaurant service simulation, from taking orders to serving meals. Criteria for Choosing the Right Software Testing for Your Project Selecting the appropriate testing methods is crucial for project success.

Software 130

Software Right-Sizing Automation Outsourcing 130

Groove Technology

SEPTEMBER 26, 2024

Given these challenges, how can businesses ensure they have access to the right software development resources without compromising on quality, speed, or budget? Outsourced software development involves engaging external service providers in different geographical regions for software creation tasks.

Software 130

Software Outsourcing Offshoring Nearshoring 130

Groove Technology

AUGUST 10, 2022

Employer of Record (EOR) is a service provider that employs workers on their payroll, but the workers are employed by other businesses. Additionally, it works for businesses who do not intend to establish operations in Vietnam but wish to outsource procedures such as IT support and customer service. Employment contracts.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Administrative 130

31 West

SEPTEMBER 3, 2024

Setting up an after hours support can be a great way for an IT development business to provide exceptional customer service and support around the clock. An after hours call center allows customers to get assistance during nights, weekends and holidays when regular customer service staff may not be available.

Call Center 130

Call Center E-Commerce Flexibility Customer Service 130

31 West

SEPTEMBER 3, 2024

Setting up an after hours call center can be a great way for an IT development business to provide exceptional customer service and support around the clock. An after hours call center allows customers to get assistance during nights, weekends and holidays when regular customer service staff may not be available.

Call Center 130

Call Center E-Commerce Flexibility Research 130

Everest Group

NOVEMBER 30, 2022

This research aims to address these challenges head on by defining the dimensions of change management for GBS organizations to help the industry understand how to approach, staff, invest in and manage change.”. What is the normative size and skills mix for the change management team? Do change management approaches foster real change?

Global Business Services 52

Global Business Services Research Management Right-Sizing 52

Magellan Solutions

DECEMBER 5, 2022

One of the most gripping trends in healthcare right now is the rife use of virtual healthcare services. Through this, they can make sure that employees return to work in the right way. According to Verified Market Research’s report , the Remote Patient Monitoring Market was estimated to be worth USD 24.56

Healthcare 74

Healthcare Service BPO Right-Sizing 74

Perficient Digital Transformation

MARCH 21, 2023

As a result, the need for organizations to provide inclusive products, services and experiences has grown significantly, with both employees and customers now seeking this approach. According to Forrester, “Getting Inclusive Design Right Requires Investments In Five Areas,” one being hiring costs.

Design 22

Design Right-Sizing Reduced Costs Research 22

Everest Group

MAY 22, 2024

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. How a service provider aligns with the right set of forces will become key to competitive success. We are seeing more points of evidence validating those.

Service 69

Service Banking Right-Sizing Research 69

31 West

DECEMBER 19, 2022

ITIL 4 has come up with a group of management practices for IT service providers to achieve their targeted goals. This version of ITIL has included automation and data management practice in its infrastructure along with IT service management. The newly added functions can enhance the IT service desk services to the maximum extent.

Right-Sizing 130

Right-Sizing Outsourcing Managed Services Service 130

Groove Technology

JUNE 21, 2023

However, one crucial aspect that needs careful consideration is the selection of the right country for your offshore software development project. These factors play a crucial role in determining the cost of offshore development services and can significantly impact the overall pricing structure.

Offshoring 130

Offshoring Software Labor Costs Collaborations 130

Groove Technology

OCTOBER 1, 2024

To succeed in outsourcing, startups should follow five key steps: assessing readiness, choosing the right model, selecting an ideal partner, establishing effective communication, and ensuring quality control. A study by Forrester Research found that outsourcing can accelerate time-to-market by up to 40%. from 2020 to 2027.

Software 130

Software Outsourcing Nearshoring Offshoring 130

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

The Hackett Group

SEPTEMBER 10, 2024

Optimizing and aligning CLM with processes like sourcing and risk management is critical to the successful operation of businesses of all sizes. Selecting the right CLM partner can unlock substantial benefits – from reduced cycle times to improved risk management – ultimately strengthening their competitive position.”

Software 116

Software Management Advisory Risk Management 116

Groove Technology

DECEMBER 16, 2024

Finding a reliable software development partner in the Philippines can be challenging, whether you're a business seeking an outsourcing partner or an IT professional researching the market. With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Groove Technology

JANUARY 5, 2022

The client has ultimate control over the project and team, while the dedicated team’s services are geared on producing the finest results possible. They conduct market research, prepare campaign strategies and promote products to the right platforms to generate leads. Marketing Specialists. Normalcy necessary here.

E-Commerce 130

E-Commerce Software Right-Sizing Outsourcing 130

31 West

MAY 22, 2023

It’s true that if you use the service right, you can enjoy streaming apps, video games, and nearly everything safely and privately. In this article, we’ve explained the reasons every business and individual needs VPN and some tips on choosing a trusted VPN service. Let’s start with the basics of the virtual private network.

Customer Support 130

Customer Support Right-Sizing Government Service 130

Groove Technology

OCTOBER 18, 2021

Basically, if you’re looking for a platform that can act as if each of your audience has its own unique learning experience, then an extended enterprise LMS is the right solution for you. You’ll be able to track the training of these unique audiences, learn from that data, and continue to improve your services in the future.

E-Commerce 200

E-Commerce Flexibility Analytics Right-Sizing 200

Everest Group

DECEMBER 26, 2023

Healthcare Payer Digital Services Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management and to comply with changing regulations.

Healthcare 59

Healthcare Service Right-Sizing Manufacturing 59

Groove Technology

SEPTEMBER 27, 2024

Selecting the right outsourcing partner is pivotal, requiring careful consideration of technical expertise, communication proficiency, and cultural alignment. Address this by implementing comprehensive non-disclosure agreements (NDAs) and defining contract ownership rights. Who is Suited for Outsourcing Software Development?

Software 130

Software Outsourcing Offshoring Right-Sizing 130

Groove Technology

JULY 2, 2023

Introduction: Understanding Business Development Outsourcing Business development outsourcing refers to the practice of delegating certain aspects of an organization's business development activities to external service providers. This enables them to offer specialized services tailored to the unique needs and objectives of their clients.

Business Development 100

Business Development Outsourcing External Service Provider Sales 100

Magellan Solutions

APRIL 1, 2024

Managed IT support and services can be the solution to alleviate those technology headaches by handing them over to the experts. So, if you’re struggling with your IT services without in-house support, discover how a managed service provider can streamline your operations. What is Managed IT Support?

Management 52

Management Service Cybersecurity Right-Sizing 52

Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. But here’s the kicker about customer service backlogs: left unchecked, they’ll get bigger. Today’s consumers expects rapid-fire responses to customer service questions.

Customer Support 98

Customer Support Right-Sizing Retail Customer Service 98

Groove Technology

DECEMBER 1, 2021

Therefore, LMS is an IT management system that allows you to manage the training process in an organization, regardless of its size: small and medium enterprises or large companies. 5-step choosing the Right LMS Platform. Choosing the right LMS is critical to the success of your online training strategy. Distributing learning.

E-Commerce 130

E-Commerce Right-Sizing Sourcing Flexibility 130

Perficient Digital Transformation

JULY 29, 2022

In the recent report, The Forrester Wave TM: Modern Application Development Services Q3, 2022 , Forrester states, “Modern application development (MAD) services focus on delivering modern digital software products that leverage the coolest and most modern technologies for great and differentiating customer experience.

Service 64

Service Right-Sizing Software Engineering 64

Velocity Global

NOVEMBER 17, 2021

??Growing a business is an exciting prospect for many entrepreneurs, yet doing so requires enough research and preparation to execute the growth without letting it get out of hand. Step to Success: Conduct thorough market research to determine whether your new target will be a good fit. Conduct Market Research. Diversification.

Research 105

Research Out-Tasking Marketing Right-Sizing 105

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Magellan Solutions

MARCH 13, 2024

We will explain the differences between offshoring and outsourcing and offer expert advice to help you make the right choice. Offshoring means moving specific tasks or services to another country to take advantage of cheaper labor and a larger pool of skilled workers. What is Offshoring?

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Perficient Digital Transformation

NOVEMBER 1, 2023

Finding the right partner is an integral step to propel business forward. The report offers an overview of application modernization and migration services providers and provides valuable insights into the market landscape. Contact us now to discover how our expertise can take your business to new heights.

Service 52

Service Right-Sizing Reduced Costs Healthcare 52

Groove Technology

JULY 14, 2022

Another benefit of offshoring is that you can tailor the size of your workforce to the project. As a result, developers from these firms are more likely to have researched and learned the most recent languages, frameworks, and development tools in order to provide excellent services to your company. Intellectual Property Rights.

Offshoring 130

Offshoring Redistribution Right-Sizing Outsourcing 130

Groove Technology

JUNE 14, 2023

In this article, we will explore the best iOS app development companies, their services, and how to choose the right one for your project. Conducting thorough research on target users, analyzing competitors' apps, and staying updated with the latest industry trends will help developers create apps that stand out and meet user demands.

Right-Sizing 100

Right-Sizing Design Research Collaborations 100

Groove Technology

NOVEMBER 25, 2021

Extended enterprise learning is a training system aimed at people who are not your employees, such as distribution partners, sales representatives, franchisees, service technicians, and customers using products and services. They have their own training needs, so that a one-size-fits-all solution won’t work well.

Sales 130

Sales Right-Sizing Software Insurance 130