Everest Group

OCTOBER 20, 2024

Cybersecurity Services Specialists PEAK Matrix® Assessment The demand for comprehensive cybersecurity services is increasing globally due to hybrid working models, rapid digitalization initiatives expanding the attack surface, evolving regulations, and escalating cyber threats.

Cybersecurity 130

Cybersecurity Service Regulations Government 130

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Forrester Digital Transformation

DECEMBER 16, 2021

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021.

Management 246

Management Service Research Marketing 246

Everest Group

NOVEMBER 15, 2022

Capgemini, HCL Technologies and Alten top the leaderboard of ES service providers as ER&D outsourcing bounces back with double-digit growth in 2021. Tata Consultancy Services. After contracting slightly (-1.7%) in 2020, the global Engineering, Research & Development (ER&D) industry grew 10.3% HCL Technologies.

Engineering 246

Engineering Service Manufacturing Research 246

Everest Group

JUNE 7, 2022

Top Sustainability Enablement Technology Services. The role of enabling technology for sustainability and responsible business models is fast evolving, with emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), predictive analytics, and blockchain underpinning the sustainability services market.

Impact Sourcing 245

Impact Sourcing Service Sourcing Analytics 245

Everest Group

AUGUST 13, 2024

Life Sciences Digital Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market life sciences enterprises are increasingly transforming digitally to remain agile and resilient amid global uncertainties. LEARN MORE ABOUT Top Service Providers

Marketing 240

Marketing Service Sourcing Research 240

Everest Group

DECEMBER 7, 2021

ESG in Services: What Sourcing Teams Must Know to Do More. Savvy sourcing teams have realized that’s no longer enough and are focusing on ways to navigate their ESG objectives with large, strategic service providers. What does sustainability look like in services categories? Chief Research Officer. LIVE WEBINAR.

Sourcing 246

Sourcing Service Impact Sourcing Government 246

Premier BPO

JUNE 28, 2024

CX leaders believe investing heavily in AI across virtually every stage of the customer journey should improve the CX, with 65% of CX leaders saying that traditional customer service methods are outdated compared to the efficiency of AI and bots. Best Practices for AI & Self-Service 3. References 1. IBM Global AI Adoption Index 4.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

Everest Group

NOVEMBER 2, 2022

LEARN MORE ABOUT OUR SERVICE OPTIMIZATION TECHNOLOGY RESEARCH. No-code Low-code.

Marketing 363

Marketing Research Service Automation 363

Everest Group

NOVEMBER 30, 2023

LINKEDIN LIVE How AR Teams Use Research to Support Sales and Position for Competitiveness View the event on LinkedIn, which was delivered live on Thursday, November 30, 2023. Watch this LinkedIn Live with Everest Group experts and Allan Racey, Global Talent Services Lead with Accenture.

Research 130

Research Sales Design Service 130

Everest Group

MAY 8, 2024

IT service providers are increasingly exploring monetizing their proprietary software tools and accelerators as independent products. Let’s delve into the opportunities and obstacles service providers face in this pursuit. These accelerators are bundled with services within the provider’s scope and delivered to the customer.

Service 173

Service Sales Software Research 173

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

MAY 28, 2024

Adobe Services Enterprises are increasingly adopting an experience-first strategy, prioritizing personalized experiences at scale. IT service providers are strategically aligning with Adobe’s vision and strengthening their partnerships with Adobe through AI-led joint go-to-market strategies to capitalize on this growing market opportunity.

Service 162

Service Marketing Research Design 162

Everest Group

MAY 22, 2024

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. How a service provider aligns with the right set of forces will become key to competitive success. While the differential still exists, we are seeing more confidence in service providers.

Service 173

Service Banking Right-Sizing Research 173

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Forrester Digital Transformation

DECEMBER 10, 2021

Throughout the year, Forrester’s B2B Sales Executives service published key research on how sales leaders should address these changes, and we’ve highlighted that research below. 2021 brought monumental shifts to the B2B sales world.

Sales 246

Sales Research Service 246

Everest Group

NOVEMBER 16, 2023

The list excludes providers offering pure play hardware and service-based AI offerings. About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions. hosts the most AI technology providers (70%); however, innovative companies are emerging globally.

Marketing 361

Marketing Research Software Engineering 361

The Global Small Business Blog

APRIL 7, 2023

That accounts for more than half of all services trade worldwide. The future of trade is in services, particularly digitally delivered services.” Related to this, read research fellow Kati Suominen's report, " Trust in trade: Challenges to the global convergence on digital standards ," for the Hinrich Foundation.

E-Commerce 157

E-Commerce Service Research Accounting 157

Everest Group

AUGUST 29, 2023

According to Everest Group, an enterprise shift from mere awareness of cyber threats to actively working toward resilience has the potential to redefine the future of cybersecurity services. Everest Group issues this call to action in its recently published “State of the Market Report” on cybersecurity services.

Cybersecurity 130

Cybersecurity Research Marketing Information Technology 130

Everest Group

SEPTEMBER 12, 2023

The Everest Group Engineering Services Top 50 is a valuable resource for enterprise decision-making and provider benchmarking. Discover traits shared by the leaders, the industry outlook and hottest market segments, and other compelling insights from our research in this blog.

Engineering 173

Engineering Service Manufacturing Research 173

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 173

Retail E-Commerce Service Sourcing 173

Groove Technology

NOVEMBER 1, 2024

Important steps include researching vendors, examining security standards, evaluating pricing models, and analyzing project management methods. Let’s analyze in depth the benefits and challenges of outsourcing, and introduce Groove Technology as a professional service provider in this field.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Everest Group

SEPTEMBER 12, 2023

Capgemini, HCLTech, and Alten top the list DALLAS, September 12, 2023 — Everest Group today released the fifth annual edition of “Everest Group Engineering Services Top 50 ,” a ranking of the world’s largest third-party providers of engineering services (ES). The ranking is based on revenues and year-on-year growth.

Engineering 162

Engineering Service Research Accounting 162

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Marketing and Experience Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Marketing 100

Marketing Advisory Research Right-Sizing 100

The Global Small Business Blog

AUGUST 15, 2024

From research and planning, to making initial trips to your target countries, expect to spend six months to several years preparing for this exciting new facet of your company. Ask yourself: Why sell your product or service to international markets? Take an honest appraisal of your business and yourself.

Research 283

Research Marketing Service 283

Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. What is the role of AI in the financial services transformation? PT | 10 a.m.

Sourcing 162

Sourcing Insurance Service BPO 162

Everest Group

JULY 1, 2024

Healthcare Industry Cloud Services PEAK Matrix® Assessment The healthcare industry is significantly investing in cloud services to implement use cases in health data analytics, value-based care, population health, and interoperability. The research will enable enterprises to select the best-fit provider for their sourcing needs.

Healthcare 147

Healthcare Service Insurance Analytics 147

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments. LEARN MORE ABOUT Top Service Providers

Service 162

Service Cybersecurity Regulations Government 162

Everest Group

APRIL 15, 2024

Enterprise Immersive Experience Services As the immersive experience landscape evolves from its initial stages to a fully realized state, it promises to transform both consumer and enterprise digital experiences. indicating a promising future for immersive experience services across industries.

Service 147

Service Manufacturing Retail Insurance 147

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. This drives maximum operational and financial performance and transformative experiences.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

SEPTEMBER 13, 2022

Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking.

Management 162

Management Service Research Analytics 162

Everest Group

APRIL 16, 2024

Mainframe Services Mainframe services remain a cornerstone of enterprise IT infrastructure due to their unparalleled capacity to handle massive processing requirements. LEARN MORE ABOUT Top Service Providers In response, providers are evolving their offerings to meet these demands and provide value-added solutions.

Service 130

Service Insurance Sourcing Research 130

Everest Group

AUGUST 6, 2024

Soni, will discuss the critical need to consider sustainability as an integral part of GDP discussions, as well as key initiatives integrating economic factors, climate change, and GDP by economists and other research institutions. Who should attend?

Research 246

Research Finance Regulations Government 246

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. Read on for insights into the research. Or reach out to discuss this topic further.

Service 162

Service Advisory Finance Accounting 162

Everest Group

SEPTEMBER 6, 2023

Customer Experience Management (CXM) Services After an unprecedented rebound in 2021, the global Customer Experience Management (CXM) outsourcing market experienced a relative slowdown in 2022 due to macro-economic challenges and concerns about market downturns leading to a deceleration in new deals.

Management 162

Management Service Outsourcing Marketing 162