Premier BPO

JUNE 7, 2024

Most employers are struggling to find the talent that can fill the roles available on their team, with recent research indicating that 75% of US employers need help finding suitable talent 2. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JULY 24, 2024

Since then, we have continued to build out our coverage areas, our perspectives, our networks, and our research teams. We have worked with many companies, both providers and enterprises, to share guidance, learn from each other, and map out a wide range of future visions.

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). This drives maximized operational and financial performance and transformative experiences.

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

NOVEMBER 16, 2022

At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change. Global Chief Business Services Officer. SVP Shared Services. Principal, Sourcing Change. Rohitashwa Aggarwal. Vice President. Everest Group.

Global Business Services 130

Global Business Services Shared Services Sourcing Research 130

Everest Group

NOVEMBER 16, 2022

For a deep dive into the opportunities summarized below, please read our newly released research. Discover more about how to integrate sustainability and ESG initiatives into your organization in our upcoming webinar, Driving Larger-scale Adoption of Impact Sourcing from the Inside Out.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

JANUARY 20, 2022

CEOs and CXOs BPS strategy leads BPS department leads GBS/shared service leaders Global sourcing mangers Vendor managers. Chief Research Officer. Vice President, Financial Research. Era | Blog Business Process Services (BPS) 4.0: Who should attend? Michel Janssen. Rajesh Ranjan. Prashant Shukla.

Research 130

Research Shared Services Sourcing Service 130

Everest Group

OCTOBER 19, 2021

CIOs IT VPs GBS/Shared services senior executives Enterprise leaders Sourcing leaders COOs. Chief Research Officer. What are the emerging talent models for successful IA programs? What are the areas, beyond delivery, where IA solutions are having the maximum impact? Who should attend? Michel Janssen. Practice Director.

Automation 130

Automation Shared Services Global Business Services Research 130

Everest Group

JANUARY 27, 2022

According to Everest Group research, Africa has almost six times more people entering the workforce than North America will have this year. So, what does that mean for global business services (GBS) organizations and the global talent pool? Chief Research Officer. Now is The Time to Refresh Your Global Talent Strategy.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

Everest Group

APRIL 13, 2022

Global sourcing mangers. Buyers and providers of services. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services. CEOs and CXOs. Vendor managers. Locations portfolio strategy professionals. Our Experts. Jimit Arora.

Service 130

Service Insurance Banking Sourcing 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

SEPTEMBER 21, 2021

What is the latest on the procurement outsourcing service provider landscape? Global sourcing managers BPO leaders Heads of Global Business Services organizations and Shared Services Enterprise CPOs Procurement leaders. Chief Research Officer. Who should attend? Vice President. Shirley Hung. Vice President.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Everest Group

JULY 16, 2024

APPLY ON LINKEDIN Job Title: Client Director Sales – APAC Location City: Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Sales 100

Sales Advisory Research Jobbing 100

Everest Group

MAY 16, 2023

On a daily basis, our research teams engage enterprise clients of technology and business processes services, often in ways other research firms do not. IST Everest Group has been working with enterprises since its inception over 30 years ago.

Research 130

Research Sourcing Service Global Business Services 130

Everest Group

JANUARY 24, 2023

At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change. In this webinar, Everest Group experts will uncover effective change management practices.

Management 130

Management Global Business Services Sourcing Research 130

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

JULY 8, 2024

Leading global research firm launches third annual edition of the Top GBS Employers and Top Employers for Tech Talent reports. At Fidelity Investments India, our teams across technology, operations, analytics, data science, and research provide cutting-edge solutions to the business. For more information, visit [link]

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. About Everest Group.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

JANUARY 5, 2023

Read on to learn best practices and key findings from this first-of-its-kind change management research. Insights can also be found in our webinar, Why GBS Change Management is the Key to Added Value and ROI , as Everest Group experts discuss effective change management practices gathered from the research.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

AUGUST 30, 2022

Our research shows that over half of today’s organizations expect over 40% of their employees to continue working from home or in a hybrid style over the next two years or so. Key takeaways from the research. The top ten across India, the Philippines, and Poland.

Global Business Services 130

Global Business Services Service Research Advisory 130

Everest Group

MARCH 23, 2022

Based on our report, It’s Not a Talent War; It’s a New Reality – 2022 Key Issues in Global Sourcing, GBS headcount growth is expected to be steady, with average growth moving from 4-5% in 2020 to 8-10% in 2021. Our research shows that 70% of teams are likely to operate in hybrid models moving forward.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

OCTOBER 31, 2022

Managing Principal, Sourcing Change. Now I am not advocating that we discard years of hard graft after having moved mountains to give legitimacy to global process owners, arguing successfully for investment in digital, creating a single source of enterprise data, and—finally—delivering end-to-end. Deborah Kops.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Learn about Everest Group’s GBS research and insights. Or is it a symptom of the times? Business dynamism is at an all-time high, compelling smart GBS organizations to go into continuous change mode.

Jobbing 130

Jobbing Flexibility Research Management 130

Everest Group

AUGUST 25, 2023

Let’s consider the example of a GCC of a leading life sciences firm that proved the GCC’s ability to build effective teams across multiple therapeutic areas by centralizing capabilities such as market research, analytics, and generating insights.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Such development is anticipated to be primarily driven by the financial services, IT, and telecommunications sectors. Its market value in 2016 was US$106.46

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. A problem augmented.

Out-Tasking 52

Out-Tasking Business Process Outsourcing Flexibility BPO 52

Magellan Solutions

FEBRUARY 5, 2021

It is because human voice sources will develop, in favor of computer-generated responses. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Also called an offshore shared service. Yet, as 2021 begins, there might be a reduction. Project-Based Outsourcing.

BPO 52

BPO Third Party Outsourcing Outsourcing Offshoring 52

SIG Speaks

MAY 2, 2022

On May 18, Canda Rozier CIAP, Sourcing Executive & former CPO, will share her digitization journey as a CPO. That session will be followed by Daryl Hammett, Global Head of Demand and Operations at Amazon Web Services (AWS), who will lead an exciting deep-dive discussion on the importance of professional development in sourcing. .

Sourcing 40

Sourcing Finance Shared Services Sales 40

SIG Speaks

MARCH 1, 2022

Future of Sourcing Awards. That's the sound of the SIG Future of Sourcing Awards making a return! The FOS awards are held to honor and celebrate individuals and organizations that show innovation, leadership and transformation in critical areas to the sourcing industry. Sourcing For a Resilient, Sustainable Supply Chain.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Automation Advisory Shared Services 40

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Such development is anticipated to be primarily driven by the financial services, IT, and telecommunications sectors. Its market value in 2016 was US$106.46

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

MARCH 4, 2020

This urged Cisco to set up its second-largest research and development facility in Bangalore. 24-hour monitoring and technical support are some of the services provided. While a shared-services center in Bangalore provides back-office services to Oracle subsidiaries. This can also sometimes generate wrong outputs.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

FEBRUARY 24, 2022

“Shared services” are also an option for people who don’t want to sign a long-term deal. Media placement and distribution: the cost of paying external sources such as Facebook and LinkedIn for your ads. To figure out which one is best for your needs, your marketing and sales team must do the research.

Sales 40

Sales Outsourcing BPO Out-Tasking 40

Everest Group

APRIL 21, 2022

The conversation will explore: Types of service providers Organizational strategies when selecting Tier 1 vs. Tier 2 providers Where enterprises are using service providers and at what scale Who should attend? Partner, Sourcing and Vendor Management. Bhanushee Malhotra. Practice Director. Bhanushee Malhotra.

Outsourcing 130

Outsourcing Advisory Sourcing Shared Services 130

Capgemini

JANUARY 30, 2025

Disruptions in key geographies continue to contribute to sourcing and logistical uncertainties, blocking the movement of goods. Data sharing among the supply chain partners improves collaboration. With a global background, he excels in digital strategy, shared services, process design, and project management.

Manufacturing 52

Manufacturing Supply Chain Management Collaborations Out-Tasking 52