article thumbnail

Predictions 2023: Bold Shifts In Retail Models Will Be The Salve For Uncertain Times

Forrester Digital Transformation

In 2023, retail models will need to adapt to tap into new sources of profitability, which will become more critical amid economic headwinds.

Retail 246
article thumbnail

Retail IT Services PEAK Matrix® Assessment 2024

Everest Group

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Retailers are investing in IT transformations to adapt to market trends, employ data-driven decision-making, and gain a competitive edge through innovation.

Retail 173
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sustainability in Retail and CPG: A Reactive Approach Will No Longer Work | Blog

Everest Group

With increasing customer preferences for environmentally friendly products and evolving government regulations, retail and consumer packaged goods (RCPG) enterprises are being compelled to embrace sustainable practices. 5% of revenue is the cost of waste and waste disposal on average for retailers and CPG companies.

Retail 147
article thumbnail

The State of Generative AI in the Retail and CPG Industry | Webinar

Everest Group

LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. IST In today’s competitive retail and CPG landscape, businesses face pressing challenges, from fluctuating consumer preferences to operational complexities. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. Who should attend?

Retail 147
article thumbnail

Mulesoft APIs for Retail: Building a Connected Retail Customer Experience for Greater Success

Groove Technology

Introduction As part of the post-Covid impact, digital channels now account for 72% of customer interactions in the retail industry. With such a significant increase in digital transactions, retailers now have more applications and a higher volume of customer data than ever.

Retail 130
article thumbnail

The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges | LinkedIn Live

Everest Group

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023. Viwers will gain actionable insights, learn variations in GBS model adoption, and discover best practices to build future capabilities.

Retail 147
article thumbnail

Unlock retail visibility with B2B Mulesoft Integrations

Groove Technology

Introduction In the ever-evolving world of retail, visibility is a key driver of success. Of course, achieving this level of retail visibility isn’t always easy. Many retail businesses rely on a patchwork of different systems and applications, each with its own data format and integration requirements.

Retail 130