31 West

SEPTEMBER 8, 2022

With the monstrously growing size of the IT Help Desk industry, with a market value of US$ 10.9 Stop Paying Your Stacked Up Phone Bills, Right Now! With that done, You should also consider a more advanced trick to cut the cost of the devices and services. Moving to shared services saves organizations 15% to 20% of their costs.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

JANUARY 5, 2023

Strategic and systematic change management gives GBS organizations more control over transformation projects of all sizes. Cross-training and rotating team members through a change process is a very effective way to get the right team in place and break down internal resistance. Crawlers are slowly moving in the right direction.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

SEPTEMBER 14, 2023

Change management is necessary within Global Business Services (GBS) organizations. But finding the right approach for effective execution – from implementation to management and measurement – can be challenging, even for more mature GBS organizations. To find out which persona best fits your organization, read on.

Management 147

Management Global Business Services Right-Sizing Research 147

AS White Global

JUNE 16, 2021

Offshoring has evolved from a niche practice to a dominant business strategy employed by businesses of all sizes and industries. Listen to their insights and suggestions, and manage the expectations of your stakeholders so there is an understanding of the roles and processes right from the beginning. . Offshoring accounting services

Offshoring 72

Offshoring Accounting Right-Sizing Advisory 72

Magellan Solutions

JUNE 22, 2021

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

Call Center 52

Call Center BPO Shared Services Right-Sizing 52

Everest Group

SEPTEMBER 14, 2023

Change management is necessary within Global Business Services (GBS) organizations. But finding the right approach for effective execution – from implementation to management and measurement – can be challenging, even for more mature GBS organizations. To find out which persona best fits your organization, read on.

Management 130

Management Global Business Services Right-Sizing Research 130

Magellan Solutions

MARCH 5, 2023

One way companies streamline their operations and reduce costs is by outsourcing non-core tasks like customer service and technical support to offshore call centers through business process outsourcing and shared services. The service level agreement (SLA) is a contract between the provider and the client.

Service 98

Service Administrative Outsourcing Right-Sizing 98

IBM Services

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S. dollars annually in direct or indirect procurement.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Magellan Solutions

NOVEMBER 7, 2023

Outsourcing is becoming a trend in the business world right now. Companies of all sizes are realizing the benefits of outsourcing. By delegating non-core business functions to third-party service providers, they can free up their internal resources to focus on revenue-generating activities. billion market worth in 2019?

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Influx

OCTOBER 3, 2023

Meeting these expectations requires careful planning, efficient resource allocation, and the right workforce management (WFM) tools in your arsenal. We sat down with Andrew, our Delivery Manager, about the importance of having the right workforce management tools in place as a 24/7 team and what those top tools are.

Management 52

Management Customer Support Right-Sizing Analytics 52

Magellan Solutions

FEBRUARY 24, 2022

Outsourcing Lead Generation: A Comprehensive Guide for Choosing the Right Provider. Even if you can’t figure out the right way to get leads, it’s easy to feel like lead generation is a pain in your side. This awareness and interest can be used to make sales right away like in TV and in the newspaper.

Sales 40

Sales Outsourcing BPO Out-Tasking 40

SIG Speaks

JANUARY 5, 2022

Equally important, we can better mitigate risks and work more effectively by providing the right amount of effort to manage and build a collaborative relationship with its key suppliers. Not all suppliers should be managed the same way: each supplier requires a “right-sized” level of governance! What is Supplier governance?

Sourcing 40

Sourcing Government Right-Sizing Risk Management 40

Everest Group

JANUARY 17, 2025

With GBS ground zero for integrationand expected to deliver much of the justification for combination, its team members bear more than their share of change and angst. years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Everest Group

NOVEMBER 27, 2024

With GBS ground zero for integration—and expected to deliver much of the justification for combination, its team members bear more than their share of change and angst. years or more, M&A activity wreaks special havoc on the global business services model, its leaders, and its people.

Global Business Services 130

Global Business Services Banking Right-Sizing Design 130

Planergy Software

MARCH 20, 2025

Even parking spaces or unused land could generate additional revenue under the right conditions. Centralizing administrative services across schools within the trust is an excellent way to cut costs. Utilizing shared services like HR, finance, and IT can improve efficiency.

Co-Sourcing 52

Co-Sourcing Reduced Overhead Finance Right-Sizing 52