McKinsey & Company

OCTOBER 25, 2023

Costly and disruptive, nonfinancial risks are an ever-present concern in the financial services industry. A defined risk appetite strategy can mitigate the problem.

Risk Management 137

Risk Management Risk Management Management Service 137

Everest Group

MAY 24, 2024

How will the EU AI Act impact the financial services sector, and how should enterprises and service providers structure their compliance activities? In recent years, the rapid advancements in artificial intelligence — in particular, generative AI — have revolutionized various sectors, including financial services.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

APRIL 23, 2024

Insurance Intermediaries Services Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. Additionally, with the emergence of risks associated with climate change and cyber threats, intermediaries are expanding their role beyond traditional risk placement to become strategic advisors.

Insurance 162

Insurance Service BPO Finance 162

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. With an estimated total addressable market of US$80-85 billion in 2023, the penetration rate is no more than 15-17%.

Service 162

Service Advisory Finance Accounting 162

31 West

SEPTEMBER 14, 2022

Tasks handled by a third party are referred to as “managed IT services,” typically in the context of business information technology services. A managed service provider (MSP) is a business that offers the above-mentioned services. What Advantages do Managed IT Services Offer?

Managed Services 130

Managed Services Service Management Risk Management 130

Everest Group

SEPTEMBER 30, 2021

In this session, we’ll discuss how the market stands today, what issues organizations are facing, why this risk is complex to manage, and above all, we will review new strategies and tactics to ensure robust cybersecurity practices across the supply base. Vice President. Everest Group. Abhishek Singh. Everest Group.

Cybersecurity 236

Cybersecurity Risk Management Risk Management Marketing 236

Everest Group

SEPTEMBER 14, 2022

Top Procurement Outsourcing Services Procurement Outsourcing (PO) engagements shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Market Insights™ Trust & Safety Services Category Overview. Managing Risk in Services Sourcing.

Outsourcing 130

Outsourcing Service Sourcing Risk Management 130

Perficient Digital Transformation

AUGUST 4, 2024

In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. Streamlined Business Processes Automation is a key benefit of Azure Integration Services.

Service 110

Service Banking Risk Management Risk Management 110

Everest Group

SEPTEMBER 14, 2022

Top IT Security Services in North America Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. All these factors combined have surged IT security services demand across North America. Our Thinking. Learn More.

Cybersecurity 130

Cybersecurity Service Insurance Risk Management 130

Perficient Digital Transformation

OCTOBER 24, 2024

As noted at the time by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes.

Regulations 52

Regulations Service Banking Cybersecurity 52

SIG Speaks

MAY 4, 2023

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate William Chanto Castro shares the tricks to overcoming the obstacles to meeting risk regulations and requirements.

Risk Management 76

Risk Management Risk Management Outsourcing Management 76

Everest Group

MARCH 16, 2023

With the recent banking implosion, the global financial services industry , technology companies, and service providers will be hit in different ways. Banks’ risk management functions also will be scrutinized again. For example, only one of the seven members of SVB’s Risk Committee had risk management experience.

Banking 130

Banking Service Right-Sizing Risk Management 130

Everest Group

DECEMBER 14, 2022

Top Managed Detection and Response (MDR) Services The rise in enterprise touchpoints in the form of IoT, SaaS, and cloud have added to the woes of CISOs by significantly increasing the attack surface. In this research, we assess 27 MDR service providers featured on the MDR Services PEAK Matrix® Assessment. Our Thinking.

Management 130

Management Cybersecurity Service Insurance 130

Perficient Digital Transformation

AUGUST 3, 2023

Highly regulated industries, such as the financial services industry, are especially interested in generative AI’s capabilities surrounding how it can support ever-transient regulatory and data governance demands.

Risk Management 19

Risk Management Risk Management Service Insurance 19

Everest Group

OCTOBER 4, 2024

What does it mean for the banking and financial services industry? In Banking and Financial Services , agentic AI could be the key to optimizing operations, automating complex processes, and delivering hyper-personalized customer experiences. Which technology providers are riding the agentic AI wave already?

Banking 130

Banking Out-Tasking Service Automation 130

Premier BPO

AUGUST 2, 2024

With borderless outsourcing, the workforce can be increased or decreased along with service scope without too many disruptions following changes in business requirements. The nonstop operations help accelerate timelines, reduce time to market new products and services, and respond faster to customer needs.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Aspirant

MAY 30, 2024

Risk Management and ICT Risk management plays an important role in Information and Communication Technology (ICT) services by helping in the identification, assessment, and prioritization of risks associated with technology usage.

Risk Management 52

Risk Management Risk Management Management Efficiency 52

Everest Group

NOVEMBER 28, 2023

Service provider partners have heavily invested in developing broader capabilities and solutions to tap into the growing technology adoption demands from MGAs. This strategy will help MGAs drive value creation, capitalize on new opportunities, innovate and launch newer products to the market, and, ultimately, deliver exceptional value.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Everest Group

MARCH 31, 2023

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. Suppliers that only provide services to Credit Suisse are at risk of having their portfolio consolidated and moved to UBS.

Banking 130

Banking Marketing Service Insurance 130

Everest Group

MAY 21, 2024

Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing. Outsourcing actuarial services is emerging as a compelling long-term solution that enables insurers to maintain control and gain a strategic market advantage. Contact us to learn more.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions.

Management 130

Management Service Administrative Research 130

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

OCTOBER 19, 2023

Surging inflation, the recessionary environment, and geopolitical instability, coupled with the volatility that the pandemic left the enterprises in, have increased enterprises’ openness to leverage third-party service provider support for their finance functions. LEARN MORE ABOUT Top Service Providers

Finance 162

Finance Accounting Outsourcing Advisory 162

Everest Group

MAY 24, 2023

Partnering with service providers will help insurers overcome barriers and improve efficiencies. By partnering with service providers or using third-party platforms and tools to accelerate their use of modern technologies, insurers have the potential to achieve large-scale cost savings and headcount reduction benefits.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. MGAs also are qualified to underwrite and bind coverage as well as perform customer support services, including policy issuance and claims management. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

IBM Services

MARCH 25, 2024

For other financial services firms outside of the insurance sector, property accepted as loan security might face climate-related risks as well. Longer-term local climate change risks might still devalue property that hasn’t suffered damage. Financial services firms can use the tool for “what if?”

Insurance 92

Insurance Service Accounting Risk Management 92

31 West

JUNE 5, 2023

Most IT help desk service providers rely on Microsoft 365 for emails, calendars, and other office tools. It’s a cloud-based service that covers Word, PowerPoint, Excel, and other applications that boost your productivity and allow businesses to run routine management operations flawlessly. Here’s why.

Risk Management 130

Risk Management Risk Management Accounting Event Management 130

31 West

MARCH 24, 2024

Tech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of success. Amidst this endeavor, Data Security Posture Management (DSPM) emerges as a formidable ally. So what happens when DSPM becomes part of the customer service equation?

Customer Service 100

Customer Service Service Call Center Outsourcing 100

McKinsey & Company

JULY 8, 2021

Advanced analytics can transform public-sector services, but US agencies are wary of the risk of biased outcomes. Sound risk management is the key to a wider adoption that will benefit all citizens.

Analytics 115

Analytics Risk Management Risk Management Management 115

Redial

JULY 10, 2024

Variable vs. Fixed Costs: Outsourcing can convert fixed costs (like salaries for full-time employees) into variable costs, allowing businesses to pay only for the services they need when they need them. this article by Forbes.

Finance 130

Finance Outsourcing Labor Costs Payroll 130

Automation Anywhere

MAY 18, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ The Covid-19 pandemic has exacerbated operational risks while increasing economic and business uncertainty. In addition, cyber threats (ransomware attacks, phishing, etc.)

Service 90

Service External Service Provider Out-Tasking Cybersecurity 90

Everest Group

APRIL 3, 2024

Conduct an internal risk assessment: This can help identify and prioritize assets most impacted by a quantum computer cryptographically, thus exposing the organization to greater risk. How can service providers help enterprises navigate the PQC era effectively and efficiently?

Cybersecurity 182

Cybersecurity Research Banking Collaborations 182

Everest Group

OCTOBER 31, 2023

While the risks emanating from generative AI usage are notable, its benefits are too significant for enterprises to ignore. Consequently, enterprises that can leverage generative AI’s strengths while effectively mitigating its risks will outperform their peers.

Risk Management 162

Risk Management Risk Management Government Management 162

Everest Group

AUGUST 14, 2024

Herein, we delve into the current state of the private equity market, identify the strategic priorities reshaping PE firms’ approaches, and explore the transformative role of technology and service providers in this sector. The last 18 months presented a significant period of recalibration for the private equity market.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

Everest Group

FEBRUARY 26, 2024

billion acquisition of Discover Financial Services would combine two of the largest credit card companies, creating the most dominant US credit card firm. This deal holds the potential to significantly impact the banking and financial services (BFS) IT services market and providers. Capital One’s planned US$35.3

Banking 147

Banking Risk Management Risk Management Marketing 147

31 West

DECEMBER 1, 2022

Thankfully, the transition to a digital workflow has become a lot easier with cloud-based IT management platforms like ServiceNow. It’s a cloud-based IT management platform that automates your business operations and ensures fast service delivery. ServiceNow has applications and modules that go beyond IT services.

Finance 130

Finance Software Risk Management Risk Management 130