Everest Group

MARCH 23, 2022

Everest Group defines IPA as intelligent automation in business processes achieved through any combination of automation technologies, including Robotic Process Automation (RPA) and cognitive/AI-based automation.

Automation 130

Automation Robotics Process Automation BPO Analytics 130

Everest Group

APRIL 25, 2023

Intelligent Process Automation (IPA) is one of the most potent digital levers that enables businesses to achieve digital transformation.

Automation 130

Automation Robotics Process Automation BPO Sourcing 130

Everest Group

MAY 22, 2024

Despite the rapid rise of technology aimed to reduce the amount of human interaction in the contact center, such as robotic process automation (RPA) or Conversational AI (CAI), which has been around for many years, over 70% of service provider revenues are still coming from the voice channel.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

SEPTEMBER 28, 2021

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. In H1 2021, healthcare payers continued the modernization quest. More specifically, payers are modernizing legacy platforms by shifting to integrated, cloud-based platforms and cloud-native applications. About Everest Group.

Healthcare 130

Healthcare Robotics Process Automation Automation Government 130

Everest Group

NOVEMBER 16, 2022

Facilitating the creation of initial automation workflows for the opportunities identified. Creating process discovery documents that can be leveraged internally to develop process understanding as well as robotic process automation (RPA) scripts. About Everest Group.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Everest Group

JANUARY 3, 2022

This CoE is dedicated to cultivating these initiatives within the enterprise and deploying and scaling technologies like robotic process automation (RPA) and intelligent automation (IA).

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Automation Anywhere

DECEMBER 7, 2020

Those issues can slow the process, affecting Days Sales Outstanding (SDO), cash flow, compliance, and customer satisfaction. For that reason and others, many companies are turning to intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and analytics to streamline and accelerate the process.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

NoonDalton

JUNE 5, 2024

In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. Co-sourcing allows diversification of service providers.

Co-Sourcing 52

Co-Sourcing Sourcing Data Entry Business Process Outsourcing 52

Automation Anywhere

JANUARY 25, 2021

Keep it simple and predictable Automating the process can help businesses of any size expedite tasks. Perform data verification of documents or source files, including reconciliations and quality assurance and quality control (QA/QC). Process transactions that follow structured rules but are not automated in the core system.

Efficiency 97

Efficiency Robotics Process Automation Data Entry Automation 97

Automation Anywhere

JANUARY 20, 2021

Risk assessment without automation Accurately determining risk can require extensive information sourcing, data aggregation, and data processing. That's where automation can help. Intelligent automation software bots can be used in a variety of ways to streamline insurance underwriting.

Insurance 98

Insurance Automation Robotics Process Automation Sourcing 98

Everest Group

MARCH 17, 2023

According to a McKinsey report, 43% of top 100 Property and Casualty (P&C) insurers have at least one MGA relationship to source new premiums. Sourcing implications MGAs operate in an area requiring specialized knowledge and experience in specific insurance markets and products.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Sarah Holliman

DECEMBER 13, 2017

Nearly five years ago I wrote a blog about Big Data and how it could be relevant for sourcing and supply chain professionals. Now the question is how companies are using it and how they are incorporating Robotic Process Automation (RPA) and Artificial Intelligence (AI) into the equation.

Robotics Process Automation 100

Robotics Process Automation Analytics Banking Risk Management 100

Automation Anywhere

JULY 6, 2021

Intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and machine learning (ML) is providing a solution. The fact is, intelligent automation has become a big industry in helping agriculture, including farmers, traders, and distributors, meet production needs.

Automation 95

Automation Robotics Process Automation Sourcing Jobbing 95

Automation Anywhere

APRIL 28, 2021

Many of those experiences can be avoided by call centers employing intelligent automation that combines Robotic Process Automation (RPA) with artificial intelligence (AI) and machine learning (ML). Wait times, errors, and the need to repeat information can be reduced. Here are just a few of the choices.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

Automation Anywhere

OCTOBER 29, 2020

That manual effort can slow down the process—affecting efficiency and productivity—and opening the door to errors. Robotic Process Automation (RPA), especially when combined with artificial intelligence (AI) to support intelligent automation , can enhance the efficiency and accuracy and reduce the related costs of procurement.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. Robotic Process Automation (RPA) is no exception to this transformation.

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

Groove Technology

NOVEMBER 24, 2023

The Rise of Robotic Process Automation Robotic process automation (RPA) is another trend that is expected to shape the IT outsourcing landscape in 2024. This is particularly important for applications that require real-time data processing, such as self-driving cars or industrial automation.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The Rise of Robotic Process Automation Robotic process automation (RPA) is another trend that is expected to shape the IT outsourcing landscape in 2024. This is particularly important for applications that require real-time data processing, such as self-driving cars or industrial automation.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The Rise of Robotic Process Automation Robotic process automation (RPA) is another trend that is expected to shape the IT outsourcing landscape in 2024. This is particularly important for applications that require real-time data processing, such as self-driving cars or industrial automation.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

NoonDalton

FEBRUARY 13, 2023

With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions? The automated processes in use are frequently created by the outsourced service providers themselves. The appropriate automation engines and associated technology are brought in.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Intelligent Sourcing

NOVEMBER 14, 2023

AI outsourcing refers to delegating AI-related tasks and projects, such as machine learning, natural language processing, and robotic process automation, to […] The post How to Drive Business Growth Through AI Outsourcing appeared first on Intelligent Sourcing.

Robotics Process Automation 59

Robotics Process Automation Outsourcing Sourcing Automation 59

IBM Services

SEPTEMBER 19, 2023

Watsonx’s open-source frameworks and SDK and API libraries are designed to make it easier to implement AI into existing software platforms that telcos already use to oversee their networks. CSPs can take advantage of watsonx.ai to train, validate, tune and deploy AI and machine learning capabilities to help optimize network performance.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Automation Anywhere

NOVEMBER 9, 2020

Human resources (HR) departments are fast-rising stars when it comes to successfully deploying Robotic Process Automation ( RPA ). On the demand side, HR organizations are hungry for automation.

Human Resources 98

Human Resources Automation Robotics Process Automation Payroll 98

Automation Anywhere

OCTOBER 5, 2020

Finance was a very early adopter of Robotic Process Automation (RPA). Even today, it’s often finance leaders that first bring automation into the business. Performing Account Reconciliations The general ledger records all transactions of an organization and is intended to be the single source of financial truth.

Finance 96

Finance Robotics Process Automation Data Entry Automation 96

Automation Anywhere

SEPTEMBER 30, 2020

The Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) are currently considered the three most transformational technologies, according to KPMG's annual Technology Industry Innovation Survey , with global spending expected to go more than $1 trillion in the next three years.

Robotics Process Automation 97

Robotics Process Automation Automation Digital Intelligence Software 97

Automation Anywhere

DECEMBER 29, 2020

Without an end-to-end automated solution, those pre- and post-extraction tasks will need to be handled manually, slowing down processing and opening the door to errors. That’s why a platform approach to intelligent document processing (IDP) , powered by Robotic Process Automation (RPA) and artificial intelligence (AI), makes sense.

Robotics Process Automation 96

Robotics Process Automation Automation Banking Software 96

Automation Anywhere

JULY 26, 2021

Too many organizations, large and small, take a tech-oriented approach to deploy Robotic Process Automation (RPA). The cultural effects of introducing bots into business operations are becoming a source of interest. But they don’t consult their employees (much).

Robotics Process Automation 126

Robotics Process Automation Out-Tasking Automation Jobbing 126

Automation Anywhere

OCTOBER 14, 2020

Robotic Process Automation (RPA) is a software technology that anyone can use to automate manual tasks and business processes. RPA can accelerate processes completions, reduce errors, boost compliance, save audit time and related costs, and free up your staff for higher-value work.

Robotics Process Automation 95

Robotics Process Automation Automation Out-Tasking Human Resources 95

IBM Services

MAY 9, 2023

Sport Clips wanted to help reduce the recruiting burden on franchise owners by expanding their qualified talent pool and streamlining outreach to passive candidates, which led them to reach out to IBM and ThisWay® Global —a candidate sourcing and matching platform with an expansive network of over 8,500 communities.

Robotics Process Automation 72

Robotics Process Automation Out-Tasking Automation Jobbing 72

Automation Anywhere

DECEMBER 3, 2020

Until recently, Robotic Process Automation (RPA) software bots have been employed in businesses primarily to streamline and accelerate tasks for back-office functions such as finance and accounting and human resources. For instance, a user could trigger a bot to generate a report with data from two different sources.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Automation Anywhere

SEPTEMBER 22, 2020

Automation is an exciting area for healthcare industry players — particularly healthcare payers — to invest in. This means taking a closer look at Robotic Process Automation (RPA) to automate business processes. The figure below shows some of the business processes that healthcare payers currently rely on.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Future of Sourcing

MARCH 15, 2023

Leaders from Citi, ZipHQ, VNDLY and others to speak on innovation, organizational brilliance and best-in-class technology solutions across sourcing and procurement. About SIG|ORG Sourcing Industry Group is the world’s largest and most trusted membership association for procurement and third-party risk professionals.

Robotics Process Automation 72

Robotics Process Automation Sourcing Outsourcing Automation 72

Automation Anywhere

DECEMBER 23, 2021

Combining Robotic Process Automation (RPA) and artificial intelligence, intelligent automation software bots can be used to gather and analyze information from the supply chain, industry, and market sources to give users a comprehensive, end-to-end view of the current state of each area and help predict what will be.

Automation 101

Automation Robotics Process Automation Out-Tasking Manufacturing 101

Automation Anywhere

MAY 13, 2021

As a result, most AP automation programs focus only on the “direct spend,” the top accounts with the highest potential ROI—invoices from approved, high-volume vendors that the teams regularly interact with. So how is that accomplished while improving automation for the direct spend as well?

Accounting 95

Accounting Robotics Process Automation Automation Out-Tasking 95

Automation Anywhere

MAY 21, 2021

If your business is using SAP software for back-office processes, intelligent automation combining Robotic Process Automation (RPA), artificial intelligence (AI), and machine learning (ML) can accelerate and streamline those processes. And intelligent automation can free up SAP users for higher-value work.

Human Resources 97

Human Resources Robotics Process Automation Inventory Management Automation 97

Automation Anywhere

JANUARY 28, 2021

Intelligent automation (IA), combining Robotic Process Automation and artificial intelligence, has significantly impacted various industries. It has helped streamline and accelerate business processes. Improving the business of care Bots can be used to accelerate and streamline many manual business processes.

Healthcare 98

Healthcare Automation Pharmaceuticals Robotics Process Automation 98